Top 2414 Support professional Jobs in Belton, Tx

Inbound Customer Service Representative
Healthmark Group —Temple, TX
- $17 - $21 an hour
- Full-time
- Medical office experience
- HIPAA
- Communication skills
Quick Apply
Front Desk
OLIVER STREET DERMATOLOGY MANAGEMENT LLC —Belton, TX
- $17 - $18 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
Quick Apply
5d
Customer Service Representative
Glad Solutions —Harker Heights, TX
- $600 - $1,500 a week
- Full-time
- 18 years or older
- No experience needed
- Office
Quick Apply
10d
Patient Services Specialist
Baylor Scott & White Health —Belton, TX
- High school diploma or GED
- Clinic
- Typing
- Health insurance
- Tuition reimbursement
Patient Services Specialist 1 - Temple
Baylor Scott & White Health —Temple, TX
- High school diploma or GED
- Clinic
- Typing
- Health insurance
- Tuition reimbursement
12d
Administrative Partner
Meta —Temple, TX
- $86,091 - $118,310 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
Auto Damage Trainee (Field)
GEICO —Killeen, TX
- $25.95 - $40.19 an hour
- Weekends as needed
- High school diploma or GED
- Driver's License
- Contracts
- Paid holidays
- Health insurance
Medical Delivery Driver
MedSpeed —Belton, TX
- $17 an hour
- Full-time
- Pass drug screening
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
5d
Professional Caregiver
Home Instead —Belton, TX
- Day shift
- No experience needed
- Home Health
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Front Desk Sales Associate
Hand & Stone Massage and Facial Spa, Temple, Texas —Temple, TX
- $10 - $13 an hour
- Part-time
- Sales
- Computer literacy
- Computer skills
- Employee discount
- Opportunities for advancement
Quick Apply
Delivery Driver
Alta Point Logistics LLC —Belton, TX
- From $22.25 an hour
- 8 hour shift
- Customer service
- Military
- Writing skills
- Paid training
- Health insurance
Quick Apply
Patient Services Specialist I – GI Clinic
Baylor Scott & White Health —Temple, TX
- High school diploma or GED
- Clinic
- Organizational skills
- Health insurance
- Tuition reimbursement
1d
Patient Services Specialist I – Patient Checkout & Scheduling Coordinator
Baylor Scott & White Health —Temple, TX
- High school diploma or GED
- Clinic
- Typing
- Health insurance
- Tuition reimbursement
Administrative Assistant-Receptionist
CSI Aviation, Inc. —Killeen, TX
- $23 - $27 an hour
- Full-time
- Microsoft Outlook
- Military
- Research
- Health insurance
- Dental insurance
Quick Apply
4d
Office Assistant/Sales
Texas Granite —Temple, TX
- $15 - $16 an hour
- Full-time
- Sales
- Writing skills
- No experience needed
Quick Apply
1d
Patient Services Specialist I - Cardiology
Baylor Scott & White Health —Temple, TX
- Bilingual
- High school diploma or GED
- Clinic
- Health insurance
- Tuition reimbursement
5d
Delivery Driver
Deliverite LLC —Belton, TX
- $22.25 - $23.25 an hour
- Part-time
- Background check
- Writing skills
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
EDUCATIONAL AIDE SPED- NOLAN CREEK SCHOOL - BELTON TX
Orenda Charter School District —Belton, TX
- $15.50 - $18.45 an hour
- Monday to Friday
- School experience
- Classroom
- Driver's License
- Disability insurance
- Health insurance
Trade Specialist
Acosta —Belton, TX
- $21.25 - $22.00 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- US work authorization
Quick Apply
4d
Residential Caregiver
Home Health —Belton, TX
- $20 - $26 an hour
- Part-time
- HIPAA
- Residential
- Computer skills
- Paid time off
- Paid sick time
Quick Apply

I want to receive the latest job alert for support professional in belton, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support professional jobs near belton, tx

Delivery Driver jobs in Belton, TX

Caregiver jobs in Belton, TX

Office Assistant jobs in Temple, TX

Customer Service Representative jobs in Harker Heights, TX

Patient Services Coordinator jobs in Tennessee

Patient Services Coordinator jobs in Georgetown, TX

Remote Coordinator jobs in San Diego, CA

Patient Transport jobs in Ann Arbor, MI

Patient Services Coordinator jobs in Las Vegas, NV

Patient Care Technician jobs in Deland, FL

Patient Navigator jobs in Cincinnati, OH

Patient Services Coordinator jobs in Aventura, FL

Front Desk Agent jobs in Great Neck, NY

Leasing Agent jobs in Baltimore, MD

Help Desk jobs in Tennessee

Enrolled Agent jobs in New York, NY

Front Desk Agent jobs in Fort Lauderdale, FL

Patent Agent jobs in Boston, MA

Front Desk Agent jobs in Alachua, FL

Front Desk Agent jobs in Newport Beach, CA

Inbound Customer Service Representative

Healthmark Group -
Temple, TX

Quick Apply

Job Details

Full-time
$17 - $21 an hour

Qualifications

Data quality checks
Patient question and concern management
Maintaining an organized workspace
Phone communication
Professional ethics
Medical office experience
Client inquiry handling
Supporting legal cases
HIPAA
Filing
Client file management
Scanning
De-escalation techniques
Conflict de-escalation
Release of information request management
Medical administrative support
Customer engagement
Medical record retrieval
Health information regulatory compliance
Document quality checks
Health information management
Clean workspace maintenance
Clinical confidentiality policies
Managing patient records
Physical document handling
Communication skills
Entry level
Office phone management
Quality data entry
Customer data entry

Full Job Description

COMPANY:

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From HealthMark’ s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

JOB DESCRIPTION: HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. We are expanding rapidly and have created unique roles that need qualified candidates. This is primarily an inbound call-taking role within our Release of Information (ROI) department, where you will be the first point of contact for patients and customers requesting medical records. Alongside handling calls, you will assist with processing and fulfilling those requests efficiently and accurately as needed.

"A typical day includes..."

Taking inbound calls from patients, providers, and partners regarding medical records requests

Validating and authorizing PHI release over the phone

Assisting with timely and accurate processing of requests off the phone

De-escalating concerns and ensuring excellent customer satisfaction

POSITION: Inbound Customer Service Specialist

LOCATION: Temple, Texas

Entry level job duties include but are not limited to:

JOB ROLE AND RESPONSIBILITIES:

100% of the roles involves customer service and phone coverage
Answer inbound calls from patients and healthcare providers, providing excellent customer service and information regarding release of information requests.
Act as the primary phone contact for ROI inquiries, validating and authorizing requests while maintaining professionalism and confidentiality.
Handle inbound calls and customer service inquiries, dedicating any idle time to processing requests, performing quality checks, and managing records.
- Complete all incoming ROI requests in a timely and efficient manner.
- This position must maintain 100% ROI Accuracy.
- This position must complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests.
- This position must keep all queues current.
- Validates requests and authorizes for release of PHI according to established procedures.
- Performs quality checks on all work to ensure the accuracy of the release, confidentiality, and proper invoicing.
- Maintains confidentiality, security, and standards of ethics with the employer and medical records information during transport, storage, and disposal.
- Complete legal affidavits and questions as needed.
- Regularly scan ROI request into chart.
- Abides by the ROI policy specific to both HealthMark and the client.
- This position must maintain a neat, clean, and professional personal appearance and observe the dress code established by the client.
- This position must maintain a clean and orderly work area. Ensure that records and files are properly stored before leaving the area and ensure adequate supplies to meet needs.
- Maintain and update facility guide as needed.
- Provides excellent customer service by being attentive and respectful.
- Follows-through as promised.
- Proactive in identifying PT complaints with the ability to de-escalate as needed.
- Communicate effectively with customers.
- Achieve maximum customer satisfaction.

Qualities that the candidate for this position should include:

Comfortable and confident handling high volumes of inbound customer calls
Strong communication skills with the ability to remain calm and empathetic on the phone
Ability to multitask between phone conversations and administrative processing tasks
Previous Experience in Contact/Call Center environment, managing high-call volumes preferred
Previous hospital/medical office experience is a PLUS
Fast learner
Dependable
Team player
Positive attitude
Someone who strives to do more.

Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

This role does or may require regular access to Protected Health Information (PHI) and/or confidential client data. The incumbent must demonstrate a strong understanding of confidentiality requirements, adhere to all HIPAA regulations and organizational privacy and security policies, and report any known or suspected unauthorized access, use, or disclosure of PHI immediately to the Privacy Officer or Information Security team. This position requires timely completion of all required company-sponsored and regulatory training programs

Quick Apply

Refine Your Search

support professional jobs in belton, tx

Inbound Customer Service Representative

Front Desk

Customer Service Representative

Patient Services Specialist

Patient Services Specialist 1 - Temple

Administrative Partner

Auto Damage Trainee (Field)

Medical Delivery Driver

Professional Caregiver

Front Desk Sales Associate

Delivery Driver

Patient Services Specialist I – GI Clinic

Patient Services Specialist I – Patient Checkout & Scheduling Coordinator

Administrative Assistant-Receptionist

Office Assistant/Sales

Patient Services Specialist I - Cardiology

Delivery Driver

EDUCATIONAL AIDE SPED- NOLAN CREEK SCHOOL - BELTON TX

Trade Specialist

Residential Caregiver

I want to receive the latest job alert for support professional in belton, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected