Top 6 Customer service representative (hybrid) Jobs in Bemidji, Mn

Customer Service Representative (Hybrid)
Affinity Plus Federal Credit Union —Bemidji, MN
- $17.05 - $20.41 an hour
- Hybrid work
- Computer literacy
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
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Customer Service Representative FT
FIRST NATIONAL BANK OF BEMIDJI —Bemidji, MN
- $18 - $20 an hour
- Overtime
- Basic math
- Office
- High school diploma or GED
- Profit sharing
- Paid parental leave
P&C Insurance Customer Service Agent | Top-Ranked Allstate Agency | Remote, Hybrid, or Office
Thompson LaSalle Company —United States
- $50,000 - $75,000 a year
- Full-time
- Remote
- Leadership
- Entry level
- Under 1 year
- Health insurance
- Dental insurance
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1d
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Ideagen —United States
- Hybrid work
- Mid-level
- Communication skills
- Commercial

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Customer Service Representative (Hybrid)

Affinity Plus Federal Credit Union -
Bemidji, MN

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Job Details

$17.05 - $20.41 an hour

Benefits

Health insurance
Dental insurance
401(k) 5% Match
Vision insurance
401(k) matching

Qualifications

Electronic fund transfers
Cash amount verification
Wire transfer payment processing
Serving clients
Depositing cash
Check cashing
Phone communication
Computer literacy
Account troubleshooting
Bank transfers
Check payment processing
Task prioritization
Computer skills
Assisting with digital banking services
Deposits
Handling account queries
1 year
Withdrawals
Communication skills
Balancing end-of-day transactions
Entry level
Credit card services
Time management
Client interaction via phone calls

Full Job Description

Position Overview:

A Member Advisor with our Contact Center interacts with our members primarily through phone channels. In this role, a Member Advisor will assist members with every day transactions including deposits, cashing checks, transfers, etc… In addition this role will provide card support and assist members with Online Banking, all the while working to build strong and trusting relationships with our members.

Duties and Responsibilities:

Assist members with accurately and efficiently processing transactions, such as deposits, withdrawals, payments, or cashier’s checks
Provide education to our members on self-serve options
Verify endorsements and proper identification on deposit transactions
Execute wire or ACH transferring of funds
Instant issue debit, credit, and gift cards
Troubleshoot credit or debit card issues, online banking questions, or other general account related questions and issues
Balance and maintain personal cash drawer and branch vault, and appropriate currency logs if applicable
Other duties as assigned

Qualification and Skills:

1+ years of customer service or professional experience working with people and/or cash handling experience required
Aptitude to work independently as well as part of a team and ability to collaborate with others
Strong verbal and written communication skills
Time Management skills and the ability to prioritize workload based on department and member needs
Flexibility to adapt and succeed in a dynamic environment
Ability and drive to provide exceptional service to members and employees
Intermediate computer skills and the ability to navigate between multiple systems with ease

Workplace Environment:

Sitting 90-95% and standing 5-10% which is determined on your rotation within the branch
Working at a computer 98% of the day, utilizing the phone
Bending, twisting, kneeling, stooping, or crouching when appropriate, on occasion
Repetitive movements, including but not limited to typing, using a mouse, phones, etc.
Lift, carry, push or pull up to approximately 50 pounds
Requires face-to-face interaction and/or coordination of work with other employees and departments, and in-person interaction

Required Work Schedule:
Shifts between 7am-7pm Monday-Friday and Saturday 7am-3pm. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.

This is a Hybrid position and will have an in-person training period of at least 90 days in Bemidji, MN. Ongoing, the position has the opportunity to work mostly virtual with a rotating full week in-person, in Bemidji, MN, once every six weeks. Applicants should live within or near the Bemidji community.

Compensation:

This position has a starting pay range of $17.05 — $20.41 per hour.

In alignment with our commitment to pay transparency, we are providing a good-faith estimate of the pay range for this position. This range reflects what we anticipate offering a successful candidate based on factors such as the role’s responsibilities, required qualifications, and relevant experience. The actual pay may vary depending on the selected candidate’s skills, experience, and other qualifications.

Total Rewards:

Affinity Plus offers a comprehensive Total Rewards package that goes beyond base pay. In partnership with the State of MN Employer Group, Affinity Plus provides low-cost medical, dental and vision insurance coverage options. Additionally, Affinity Plus frontloads all sick time hours and a portion of vacation hours for all new employees, offers a variety of paid leave options, a monthly wellness benefit, and immediate 401K matching up to 5%. Our Total Rewards philosophy is designed to support your well-being and growth while fostering a fair and inclusive workplace.

Disclaimer

Applicants may be subject to a background and credit check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, Affinity Plus Federal Credit Union will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, Affinity Plus Federal Credit Union retains the right to change or assign other duties to this Member Advisor position.

Application Deadline

Affinity Plus Federal Credit Union accepts applications on a rolling basis.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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customer service representative (hybrid) jobs in bemidji, mn

Customer Service Representative (Hybrid)

Customer Service Representative FT

P&C Insurance Customer Service Agent | Top-Ranked Allstate Agency | Remote, Hybrid, or Office

AI Adoption Specialist

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