Top 31 Guest services agent Jobs in Bend, Or

Guest Services Agent
Resolute Road Hospitality —Redmond, OR
- $18 - $20 an hour
- Basic math
- Microsoft Office
- Hotel
- Health insurance
- Dental insurance
Quick Apply
7d
Guest Services Agent
Resolute Road Hospitality —Bend, OR
- $20 - $22 an hour
- Basic math
- Microsoft Office
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Old St. Francis Hotel Front Desk Agent
McMenamins, Inc. —Bend, OR
- Part-time
- Hotel
- Administrative experience
- Accounting
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Pyramid Hotel Group —Bend, OR
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
7d
Assistant Front Office Manager
Pyramid Hotel Group —Bend, OR
- Full-time
- Mid-level
- Mentoring
- Resort
- Health insurance
- Paid time off
Front Desk Agent
The Westman Hotel —Bend, OR
- $21 - $26 an hour
- Full-time
- Sales
- Customer service
- Hotel
- Paid training
- Relocation assistance
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Front Desk Associate - Part-time Seasonal Residence Inn Bend
Level5 Hospitality —Bend, OR
- $18 - $21 an hour
- Part-time
- Residential
- Hotel
- High school diploma or GED
2d
Front Desk Agent- Holiday Inn Express- Bend
Merete Hotel Management —Bend, OR
- $20 an hour
- Computer literacy
- Hotel
- Criminal background check
- Health insurance
- Paid time off
Quick Apply
2d
Front Desk Agent- Element, Bend
Merete Hotel Management —Bend, OR
- $17.90 - $18.50 an hour
- Computer literacy
- Hotel
- Criminal background check
- Health insurance
- Paid time off
Quick Apply
8d
Front Desk Agent
Cambria Hotel Bend - Mt Bachelor —Bend, OR
- $19 - $20 an hour
- Weekends as needed
- Hotel
- Ability to lift 25 pounds
- Entry level
- Health insurance
- 401(k) matching
Quick Apply
9d
Night Auditor - SpringHill Suites Bend - Part Time
Level5 Hospitality —Bend, OR
- $20 - $22 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
Front Desk Agent
Major Management —Bend, OR
- $17.75 - $18.25 an hour
- Part-time
- Hotel
- Accounting
- Communication skills
Quick Apply
3d
Front Desk Agent
Brasada Ranch —Powell Butte, OR
- $21.50 - $24.93 an hour
- Weekends as needed
- Microsoft Word
- Typing
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Eagle Crest Resort - Health Club Agent
Aimbridge Hospitality —Redmond, OR
- High school diploma or GED
- Organizational skills
- Entry level
Front Desk Agent - FT - CRR
GRAND PACIFIC RESORTS INC —Redmond, OR
- $20.00 - $20.33 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
Quick Apply
9d
Eagle Crest Resort - Front Desk Agent
Aimbridge Hospitality —Redmond, OR
- Full-time
- High school diploma or GED
- Entry level
- Resort
- AD&D insurance
- Disability insurance
7d
Community Assistant (Part Time, Temporary Hourly, Non-Benefited)
Central Oregon Community College —Bend, OR
- Part-time
- Writing skills
- English
- Residential
10d
Golf Shop Service Agent
Troon —Redmond, OR
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Housekeeper
Days Inn —Bend, OR
- $16 - $17 an hour
- Full-time
- Bilingual
- Hotel
- US work authorization
Quick Apply
Leisure Sales Agent
GRAND PACIFIC RESORTS INC —Redmond, OR
- $16.50 an hour
- Overtime
- Basic math
- Mid-level
- High school diploma or GED
Quick Apply

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guest services agent jobs near bend, or

Guest Services Agent

Resolute Road Hospitality -
Redmond, OR

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Job Details

$18 - $20 an hour
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance
Referral program

Qualifications

High school diploma or GED

Full Job Description

Description:

City Express By Marriott located in Redmond Oregon is looking to add to our hospitality family? This hotel is conveniently located with easy access to the Redmond airport and just minutes away from the county fairgrounds, cascade village shopping center and restaurants. If you are ready to take a step into the hospitality industry here is a perfect opportunity to start your career!

Summary

At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.

Benefits

Travel Perks

Optional Daily Pay

Health/Life Insurance

401k

Paid Time Off

Dental/Vision

Employee Assistance Program

Referral Program

Your Role

As a Guest Services Agent, you’ll be the welcoming face of the hotel, ensuring smooth check-in and check-out experiences, assisting with guest requests, and supporting front desk, kiosk, and pantry operations. This role is ideal for someone who brings Social Intelligence to every interaction, works Stronger Together with the teams, and takes pride in delivering service with Integrity.

What You’ll Do

Greet all guests with a friendly, welcoming attitude
Register guests, confirm reservations, and secure payment methods
Promote loyalty programs and ensure members receive benefits
Respond to guest requests and resolve concerns promptly and professionally
Operate front desk systems to check guests in and out efficiently
Process retail and pantry transactions with accuracy
Handle guest payments, room charges, and daily bank reconciliations
Manage phone calls, emails, and reservations with clarity and professionalism
Monitor lobby appearance and cleanliness; communicate service needs to other departments
Stay informed about hotel amenities, services, and local attractions
Log and report any maintenance or safety issues
Adhere to Resolute Road Hospitality policies and brand standards
Support other team members as needed
Perform other duties as assigned

Knowledge, Skills & Abilities

Knowledge of hotel front desk procedures, POS systems, and guest service best practices
Strong verbal and written communication skills
Ability to remain calm, courteous, and professional under pressure
Proficient computer and data entry skills (MS Office, brand systems preferred)
Basic math skills and knowledge of cash handling procedures
Ability to multitask, prioritize, and adapt in a fast-paced environment
Friendly and engaging interpersonal skills
Commitment to accuracy, dependability, and hospitality excellence
Knowledge of emergency response procedures and ability to act decisively

Education & Experience

High school diploma or GED required
Previous hospitality or customer service experience preferred

Licenses & Certifications

TIPS or equivalent

Additional Information

Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.

E-Verify

Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.

Requirements:

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Quick Apply

Refine Your Search

guest services agent jobs in bend, or

Guest Services Agent

Guest Services Agent

Old St. Francis Hotel Front Desk Agent

Front Desk Agent

Assistant Front Office Manager

Front Desk Agent

Front Desk Associate - Part-time Seasonal Residence Inn Bend

Front Desk Agent- Holiday Inn Express- Bend

Front Desk Agent- Element, Bend

Front Desk Agent

Night Auditor - SpringHill Suites Bend - Part Time

Front Desk Agent

Front Desk Agent

Eagle Crest Resort - Health Club Agent

Front Desk Agent - FT - CRR

Eagle Crest Resort - Front Desk Agent

Community Assistant (Part Time, Temporary Hourly, Non-Benefited)

Golf Shop Service Agent

Housekeeper

Leisure Sales Agent

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