Every day at Buzztag, dozens of branded merchandise projects move from idea to delivery - company stores, employee gifts, trade show kits, and custom merchandise programs.
Our Production & Operations Coordinator is the person who keeps everything running smoothly behind the scenes.
You’ll help ensure vendor orders are accurate, timelines are met, inventory is organized, and our clients receive the kind of experience that makes them want to work with Buzztag again and again.
If you love organization, technology, solving problems, and making things happen, this role may be perfect for you.
This position is based in our Bend, Oregon, office and combines project coordination, vendor management, and light warehouse support.
About Buzztag
You see branded merchandise everywhere - drinkware, tote bags, notebooks, company t-shirts, and more.
At Buzztag, we believe branded merchandise should do more than carry a logo. It should create connection, spark joy, and deliver a meaningful experience for the people receiving it.
We’re a boutique corporate gift and brand merchandising agency with big-firm capabilities, located in the beautiful city of Bend, Oregon.
Rather than simply slapping a logo on random products and hoping they don’t end up in a junk drawer, we curate and create merchandise people actually want to keep.
We’re a small but mighty team that cares deeply about doing great work for our clients.
What You’ll Do
This role requires strong attention to detail, organization, and the ability to manage multiple projects at once.
You will:
- Greet customers and help them with their needs
- Manage and track vendor orders to ensure accurate and on-time delivery
- Communicate with clients about the status of their orders
- Work closely with vendors and maintain strong relationships
- Troubleshoot issues and help resolve supply chain disruptions
- Follow up with vendors to obtain invoices and reconcile pricing with purchase orders
- Finalize sales orders and prepare documentation for accounting
- Help manage orders for client company stores and merchandise programs
- Maintain organization and accuracy within our warehouse and inventory
- Collaborate with teammates on process improvements and operational efficiency
- Support other team members when needed - we’re small, but we are mighty
This job will definitely challenge you. But our team culture, collaborative environment, and beautiful office make Buzztag a great place to work.
What Success Looks Like in This Role
Within your first 6–12 months, you will:
- Confidently manage vendor orders from purchase order to delivery
- Understand production timelines and supplier capabilities
- Help ensure orders move smoothly from concept to shipment
- Keep our warehouses and office organized and inventory accurate
- Collaborate with teammates to improve workflows and processes help create an exceptional experience for our clients
About You
You might be a great fit if you:
- Are able to work in person in Bend, Oregon
- Are extremely detail-oriented and organized
- Enjoy using technology and cloud-based tools
- Work well independently and take ownership of your responsibilities
- Care deeply about delivering a great client experience
- Are a strong multitasker and problem solver
- Prefer to ask clarifying questions rather than risk making errors
- If you do make a mistake you quickly own it and work with us to not repeat it
- Communicate clearly and professionally with clients and teammates
- Are adaptable and willing to help wherever needed
- Are comfortable lifting boxes up to 40 pounds
Technology & Tools
We operate heavily in cloud-based systems. You should be comfortable using digital tools and learning new software.
Experience with tools like the following is helpful:
- Google Drive / Gmail
- Slack
- Trello or project management tools
- Dropbox or similar file systems
- Apple computers and operating systems
Industry Experience (A Big Plus)
While not required, candidates with experience in the following areas often thrive in this role:
- Branded Merchandise industry
- Apparel decoration (screen printing / embroidery)
- Print or sign shops
- Vendor purchasing or order management
- Fulfillment or warehouse operations
- Merchandise or company store programs
What We Value
We love working with people who:
- Have a high level of integrity and accountability
- Take pride in doing work accurately and thoroughly
- Enjoy solving problems and improving systems
- Care about helping teammates succeed
- Bring curiosity and a willingness to learn
Diversity & Inclusion
Buzztag is committed to recruiting and retaining a diverse workforce. We value diversity and inclusion and encourage all qualified people to apply. People of color, people with disabilities, veterans, women, and LGBTQ+ individuals are encouraged to apply.
How to Apply
Please submit:
- Resume
- Cover letter
- Compensation requirements
We will begin interviewing qualified candidates as applications are received and will continue until the role is filled.
Please no phone calls or drop-ins.
Learn more about us at buzztag.co and on Intagram @buzztag
Pay: $18.00 - $21.00 per hour
Benefits:
Application Question(s):
- How many years of experience do you have managing orders, production schedules, purchasing, or vendor coordination?
- What cloud based tools have you used regularly in a work environment?
- This role requires extremely strong attention to detail. Please briefly describe a time when you caught an error in an order, invoice, or project that could have caused a problem.
- At Buzztag we work with many vendors and clients at once. Sometimes issues arise that require quick problem-solving. Tell us about a time when something went wrong in a project and how you handled it.
Work Location: In person
