As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
CrowdStrike is looking for a Supply Chain Coordinator specialized in RMAs, who will be responsible for supporting the planning and execution of all supply chain operations. This role serves as a key liaison between suppliers, manufacturers, internal teams, and logistics partners to ensure the proper flow of goods and information. This role will perform various physical duties and assignments while maintaining and adhering to all safety standards. Performs some specialized tasks which may require on the job training. Effectively using heavy and light equipment depending on the assignment. Enjoys working in a fast-paced environment.
What You’ll Do:
Be knowledgeable of RMA processing.
Initiate, process, and track all internal RMA requests. Including shipping and receiving of equipment.
Monitor RMA queues and proactively manage backlog to meet internal/external demands.
Ensure RMA documentation is complete and accurate, including repairs and equipment disposal (EOL).
Responsible for ensuring security, compliance, and timely deliveries.
Develops and maintains relationships with stakeholders related to shipping and receiving.
Performs hardware inspection and testing as per the security inspection/receiving procedures.
Receiving, unpacking and stocking hardware and components.
Packaging of the tested and integrated equipment.
Managing replacement parts inventory in the warehouse.
Responsible for conducting training and ensuring compliance with certifications.
What You’ll Need:
Eligibility: U.S. Citizenship and residency required for work on sensitive government systems.
5+ years experience with direct experience managing supply chain operations and inventory management.
Experience with logistics coordination, inventory management, supplier/vendor relations.
Experience with data analysis and reporting.
Experience building and managing relationships with 3PL companies.
Ability to work in a highly cooperative, collaborative, and dynamic team environment.
Ability to use independent judgment to make sound, justifiable decisions and take action to solve problems.
Demonstrated ability to prioritize and execute in a methodical and disciplined manner.
Ability to plan, organize, and prioritize work independently and meet deadlines.
Ability to lift 75 lbs.
Valid driver’s license.
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
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Benefits of Working at CrowdStrike:
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions-including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs-on valid job requirements.
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Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $70,000 - $95,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.
For detailed information about the U.S. benefits package, please click here.
