Top 16 Hotel front Jobs in Benson, Nc

Hotel Front Desk Associates
Fairfield Inn & Suites Smithfield —Smithfield, NC
- $11 - $13 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Conflict management
Quick Apply
8d
Front Desk Receptionist
Holiday Inn Express Smithfield - Selma I 95 —Smithfield, NC
- From $13 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Employee discount
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9d
Hotel Front Desk Clerk
Shri Hotels —Smithfield, NC
- $12 - $14 an hour
- Hotel
- High school diploma or GED
- Organizational skills
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Front Desk Staff
My Place Hotel Raleigh Garner, NC —Garner, NC
- From $15 an hour
- 8 hour shift
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- On-the-job training
Quick Apply
10d
Front Desk Agent
CROWN HOTEL & TRAVEL MANAGEMENT LLC —Holly Springs, NC
- $16 an hour
- Every weekend
- Microsoft Word
- Computer literacy
- Hotel
- Paid training
- Health insurance
Quick Apply
14d
Area Director of Sales
CROWN HOTEL & TRAVEL MANAGEMENT LLC —Smithfield, NC
- $60,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Hotel
- Administrative experience
- Travel reimbursement
- Paid training
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Front Desk Agent 7am-3pm
AC Hotel Raleigh Downtown —Raleigh, NC
- $14.50 - $15.50 an hour
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health insurance
- Paid time off
Quick Apply
3d
Night Auditor Desk Clerk
First Carolina Management Inc As Agent For —Garner, NC
- $14 - $16 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Hotel Laundry Attendant
CROWN HOTEL & TRAVEL MANAGEMENT LLC —Holly Springs, NC
- $15 an hour
- Full-time
- Hotel
- Entry level
- Paid training
- Health insurance
Quick Apply
Night Auditor
CROWN HOTEL & TRAVEL MANAGEMENT LLC —Garner, NC
- Sales
- Word processing
- Computer literacy
- Paid training
- Health insurance
Quick Apply
6d
Housekeeping Attendant
CROWN HOTEL & TRAVEL MANAGEMENT LLC —Holly Springs, NC
- $15 an hour
- Full-time
- Hotel
- Entry level
- Paid training
- Health insurance
Quick Apply
Front Desk Associate
Sleep Inn —Clayton, NC
- $12 an hour
- Part-time
- Hotel
- Accounting
- In-person
Quick Apply
6d

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Assistant General Manager - Landmark Inn at Fort Bragg
Landmark Inn Fort Bragg —Fort Bragg, NC
Lead, coach, and develop front desk and housekeeping teams to deliver exceptional guest service. This leadership position is ideal for an experienced…
$46,000 - $55,000 a year
Quick Apply
8d
Hotel Chief Engineer
Washington Duke Inn & Golf Club —Durham, NC
Ability to safely operate hand tools, power tools, and maintenance equipment. Experience with HVAC, electrical, plumbing, mechanical systems, refrigeration, and…
Quick Apply

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hotel front jobs near benson, nc

Hotel Front Desk Associates

Fairfield Inn & Suites Smithfield
Smithfield, NC

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Job Details

$11 - $13 an hour
8 days ago

Qualifications

Foreign language proficiency
Visitor query response
Record keeping
Computer operation
Hotel and accommodations payment processing
Cash amount verification
Hotel policy compliance
Maintaining an organized workspace
Sales transaction processing
Phone communication
Greeting customers
Filing
Answering guest questions
Phone call screening
Credit card payment processing
High school diploma or GED
Cash register operations
Conflict management
Productivity software
Hospitality online booking platforms
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Cross-functional collaboration
Suggestive selling
Communication skills
Entry level

Full Job Description

Job Description: Hotel Front Desk Associate

Position Overview:
The Hotel Front Desk Associate is responsible for ensuring the smooth and efficient operation of the front desk, providing exceptional customer service to guests throughout their stay. This proactive and friendly individual is the first point of contact for guests, offering a warm welcome, assisting with check-ins and check-outs, and satisfying guest requests and inquiries.

Responsibilities:

1. Guest Service:

Greet guests in a welcoming manner upon arrival, ensuring a positive first impression of the hotel.
Assist guests with check-ins, check-outs, and payment processes, maintaining accuracy and efficiency.
Provide information to guests regarding hotel facilities, services, and local attractions, ensuring guests have a delightful stay.
Handle and resolve guest complaints and problems promptly, ensuring guest satisfaction.
Offer quick and effective responses to all guest inquiries, providing accurate information and guidance.

2. Reservation and Front Desk Operations:

Efficiently process reservations, cancellations, and modifications, applying appropriate rates and discounts while adhering to hotel policies.
Maintain up-to-date knowledge of room availability, rates, packages, and promotions, encouraging upsells and cross-selling opportunities to maximize revenue.
Coordinate with the housekeeping department regarding room status and availability, ensuring prompt and accurate communication.
Assist in processing cash payments, credit card transactions, and relevant paperwork, maintaining proper record-keeping.

3. Administrative Support:

Answer phone calls, take messages, and redirect calls as required, displaying a professional and helpful attitude.
Perform accurate and organized filing of guest registration cards, ensuring efficient retrieval when necessary.
Conduct end-of-day procedures, including reconciling cash register, preparing reports, and balancing the cash drawer.
Maintain a clean and organized front desk area, ensuring it is presentable throughout the day.

4. Team Collaboration:

Collaborate with other hotel departments, such as housekeeping and maintenance, to ensure seamless operations.
Communicate guest feedback to relevant departments to continuously improve service quality.
Attend team meetings and training sessions, keeping up-to-date with hotel policies, procedures, and promotions.
Support and assist other team members as needed, fostering a positive and cooperative work environment.

Qualifications:

High school diploma or equivalent; relevant certification or training in hospitality is a plus.
Previous customer service experience, preferably in a hotel or hospitality environment.
Excellent verbal and written communication skills in English, with additional languages advantageous.
Strong interpersonal skills, demonstrating a professional and friendly demeanor.
Exceptional problem-solving and conflict resolution abilities.
Proficient computer skills, including knowledge of reservation software and Microsoft Office Suite.
Ability to multitask and work under pressure while maintaining attention to detail.
Flexibility to work in shifts, including weekends, evenings, and holidays.

Joining our team as a Hotel Front Desk Associate provides an excellent opportunity to showcase your exceptional customer service skills while contributing to a positive guest experience. In addition, we offer competitive compensation, training opportunities, a positive work environment, and potential for growth.

Quick Apply

Refine Your Search

hotel front jobs in benson, nc

Hotel Front Desk Associates

Front Desk Receptionist

Hotel Front Desk Clerk

Front Desk Staff

Front Desk Agent

Area Director of Sales

Front Desk Agent 7am-3pm

Night Auditor Desk Clerk

Hotel Laundry Attendant

Night Auditor

Housekeeping Attendant

Front Desk Associate

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