Top 1 Hotel operations manager Jobs in Benton Harbor, Mi

Hotel Operations Manager
Confidential —Stevensville, MI
- $55,000 - $65,000 a year
- Full-time
- Hotel
- Supervising experience
- In-person
- Health insurance
- Dental insurance
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7d

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Hotel Operations Manager
Confidential —Stevensville, MI
Oversee the daily operations of the hotel, ensuring smooth coordination across departments including front desk, housekeeping, food and beverage, maintenance,…
$55,000 - $65,000 a year
Quick Apply
7d
Hotel Operations Manager (BOH) | Morris Inn
University of Notre Dame —Notre Dame, IN
Technical Proficiency: Serving as a subject matter expert in HotSOS to manage room boards, track productivity, and streamline maintenance and front desk…
Quick Apply
8d

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Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
As our Hotel Operations Supervisor, you’ll oversee The Bistro, Guest Services, and Housekeeping, driving excellence, safety, and efficiency across the property.
$17 - $19 an hour
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Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
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9d

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Hotel Operations Manager

Confidential
Stevensville, MI

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Operational analysis
Interpersonal skills
Multilingual
Multi-line phone systems
OPERA

Full Job Description

Overview

We are seeking a dynamic and experienced Hotel Operations Manager to lead and oversee the daily functions of our hospitality establishment. This pivotal role involves managing all aspects of hotel operations to ensure exceptional guest experiences, operational efficiency, and financial performance. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a comprehensive understanding of hotel management systems and guest service standards. Join us to drive excellence in hospitality services while fostering a positive environment for both guests and team members. This role will oversee all of the housekeeping, front desk, laundry and more.

Responsibilities

Oversee the daily operations of the hotel, ensuring smooth coordination across departments including front desk, housekeeping, food and beverage, maintenance, and guest services.
Supervise and manage hospitality teams, providing guidance, training, and performance evaluations to foster a motivated and efficient workforce.
Implement and uphold hotel guest service standards to deliver memorable experiences that exceed expectations.
Manage hospitality reservation systems and property management systems (PMS) to optimize room bookings, availability, and revenue management strategies.
Develop and manage budgets for hospitality operations, including controlling expenses, maximizing revenue opportunities, and ensuring financial targets are met.
Coordinate with human resources on staffing needs, recruitment, onboarding, and employee relations to maintain a high-performing team.
Maintain compliance with health, safety, and security regulations while ensuring property maintenance standards are consistently met or exceeded.
Utilize managerial communication skills to liaise effectively with staff, vendors, and guests—handling inquiries via multi-line phone systems with professionalism and courtesy.
Analyze operational data to identify areas for improvement in customer service delivery, operational efficiency, and revenue growth.

Skills

Multilingual or bilingual abilities are highly desirable to enhance guest interactions across diverse populations.
Proven experience supervising hospitality teams within a hotel environment with strong leadership capabilities.
Extensive knowledge of hotel management practices including revenue management, budgeting, financial operations, and human resources management.
Familiarity with hospitality reservation systems such as Opera or similar PMS platforms; adept at managing property management software (PMS).
Exceptional customer service skills with a focus on maintaining high hotel guest service standards.
Strong managerial communication skills combined with effective phone etiquette for multi-line phone systems.
Ability to oversee daily hotel operations efficiently while managing hospitality operations budgets responsibly.
Experience in handling guest relations issues promptly to ensure satisfaction and loyalty.

Join our team as a Hotel Operations Manager if you’re passionate about delivering outstanding hospitality experiences through energetic leadership and meticulous operational oversight!

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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hotel operations manager jobs in benton harbor, mi

Hotel Operations Manager

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