Top 29 Inbound call center Jobs in Benton Harbor, Mi

Customer Service Insurance Inside Sales
Harbor Shores Insurance & Financial —Stevensville, MI
- $50,000 - $70,000 a year
- Full-time
- Entry level
- Paid holidays
- Paid time off
Quick Apply
Licensed Customer Service Representative
American Collectors Insurance —United States
- $21 - $23 an hour
- Overtime
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
1d

Discover related jobs

Based on your search for inbound call center jobs.

Outbound Call Center Representative
Surf Internet —Stevensville, MI
Conduct high-volume outbound calls to prospective and existing customers using company-provided lead lists and dialing systems.
$60,000 - $70,000 a year
Quick Apply
9d
Contact Center Member Specialist
Honor Credit Union —Saint Joseph, MI
Provides excellent member service by developing and maintaining strong member relationships through multiple communication channels, primarily being calls,…
10d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Call Center Agent - Entry Level
MAD Live Solutions —Columbus, OH
Handle inbound and outbound customer calls. Previous call center experience is a plus (not required). MAD Live Solutions partners with clients to deliver…
$18 - $27 an hour
Quick Apply
1d
Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.

Show more jobs in cities nearby

I want to receive the latest job alert for inbound call center in benton harbor, mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

inbound call center jobs near benton harbor, mi

Inside Sales jobs in Metairie, LA

Inside Sales jobs in Decatur, GA

Medical Device Sales jobs in Indianapolis, IN

Inside Sales jobs in Sheboygan, WI

No Experience Necessary Sales jobs in Michigan

Inside Sales jobs in Miami, FL

Regenerative Medicine Sales jobs in Florida

Medical Sales jobs in Louisiana

Customer Service Representative jobs in Riverdale, GA

Sales Representative jobs in Memphis, TN

Customer Service Representative jobs in Dayton, OH

Patient Access Representative jobs in Birmingham, AL

Passenger Service Agent jobs in Seatac, WA

Customer Service Representative jobs in Topeka, KS

Customer Service Representative jobs in Cincinnati, OH

Customer Service Representative jobs in Tulsa, OK

Customer Service Insurance Inside Sales

Harbor Shores Insurance & Financial
Stevensville, MI

Quick Apply

Job Details

Full-time
$50,000 - $70,000 a year

Benefits

Paid holidays
Paid time off
Opportunities for advancement

Qualifications

Property & Casualty License
Property casualty insurance

Full Job Description

Job Overview

MUST HAVE ACTIVE PROPERTY & CASUALTY INSURANCE LICENSE TO APPLY (Any state qualifies)

Are you someone who loves helping people — but also enjoys earning commission for doing it well?

Do you believe customer service and sales can (and should) work together?

Harbor Shores Insurance & Financial is hiring an Inside Sales & Customer Experience Specialist to handle inbound calls, service requests, and turn everyday conversations into meaningful protection opportunities.

This is not a cold-calling role.

This is not high-pressure selling.

This is a professional role where you:

Serve
Educate
Protect
And grow revenue naturally through conversations

Full Benefits — 100% Employer Paid

We invest in our people long term.

You focus on growth — we handle the coverage.

Compensation

Base salary + commission (W2)
Bonuses for cross-sell and retention performance
Additional promotions and incentives
Realistic earning potential: $50,000–$75,000+
Long-term growth into senior service or sales roles

Salary Range: $50,000.00 - $70,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Dental (100% employer paid)
Vision (100% employer paid)
Paid Holidays

Requirements

Who This Role Is For

You'll thrive here if you:

Enjoy talking to people
Have a calm, confident phone presence
Are coachable and growth-minded
Want a career, not just a job
Take feedback well
Want stable income with upside
Believe in doing what's right for the customer
Insurance experience is required — but we also train.

Michigan Property & Casualty license is required

Responsibilities

What This Role Actually Does

You will be the first voice many customers hear when they call our agency.

Daily responsibilities include:

Answer inbound service calls (billing, claims, policy changes)
Review coverages and explain them clearly
Identify gaps and cross-sell opportunities
Transition service calls into sales conversations naturally
Conduct customer policy reviews
Follow up on renewal increases and rate questions
Support retention by delivering world-class experiences
Meet daily revenue and activity expectations

Every role in our agency is revenue-generating — including this one.

What Success Looks Like Here

You will learn to:

Turn a billing question into a coverage review
Turn a policy change into a bundling opportunity
Turn a rate concern into a value conversation
Turn a simple interaction into long-term loyalty

We will teach you:

A proven sales & service process
How to explain discounts clearly and confidently
How to protect customers the right way
How to increase retention while increasing revenue

You are not “just answering phones.” You are protecting families and strengthening relationships.

About Us

Harbor Shores Insurance & Financial is not just an insurance agency; we are architects of financial security and champions of peace of mind for our community. Located in the heart of South Haven, we are dedicated to empowering individuals, families, and businesses with comprehensive insurance and financial solutions that safeguard their dreams and future. Our mission is to inspire confidence and build lasting relationships through unparalleled service and personalized strategies, ensuring our clients navigate life's uncertainties with strength and clarity.

We foster an energetic and deeply collaborative environment where innovation meets unwavering dedication. At Harbor Shores, you'll be part of a passionate team committed to exceeding expectations and making a tangible difference in the lives of others. We believe in the power of proactive engagement, continuous learning, and a supportive atmosphere that encourages professional growth and personal fulfillment. If you're driven by a desire to protect and uplift your community, and thrive in a dynamic setting where your contributions are truly valued, then Harbor Shores Insurance & Financial is your launchpad to an inspiring career. Join us and help build a more secure future, one client at a time!

Quick Apply

Refine Your Search

inbound call center jobs in benton harbor, mi

Customer Service Insurance Inside Sales

Licensed Customer Service Representative

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for inbound call center in benton harbor, mi

Explore jobs in more locations

Job Overview

Benefits

Requirements

Responsibilities

About Us

Job Seeker Tools

Employer Tools

Browse

Stay Connected