Top 1 Road supervisor Jobs in Benton Harbor Mi

Road Supervisor
Via —Benton Harbor, MI
- From $23.50 an hour
- Weekends as needed
- Management
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
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Road Supervisor
Via —Benton Harbor, MI
Hold a valid driver's license. Possess sound knowledge of the city and an excellent driving record. Conduct on-the-road supervision, including regular ride-…
From $23.50 an hour
Quick Apply

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Road Supervisor

Via -
Benton Harbor, MI

Quick Apply

Job Details

From $23.50 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Customer communication
Management
Transporting special needs passengers
In-person customer service
Wheelchair mobility assistance
Passenger special needs assistance
Driver's License
Supervising experience
Experience working with individuals with physical disabilities
Constructive feedback for students

Full Job Description

Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Road Supervisor at Via, you will train operators, oversee the performance of operators, respond to emergencies, and manage the delivery of paratransit service in the Benton Harbor area.

What You'll Do:

Conduct on-the-road supervision, including regular ride-alongs and shadowing, to ensure driver performance meets service and safety standards.
Monitor and assess operator interactions and adherence to safety procedures, offering constructive feedback as necessary.
Develop and deliver training programs for new drivers, including initial, remedial, and refresher content.
Provide hands-on training in best practices, safety protocols, and service standards to align with service expectations
Conduct proper post-accident and post-incident procedures including acting as the Designated Employer Representative (DER) for DOT purposes.
Act as the primary point of contact for immediate operational issues, implementing solutions to resolve challenges promptly.
Operate accessible vehicles safely and courteously to transport elderly and disabled passengers, modeling high customer service standards.
Service trips as necessary, especially in the case of stranded riders, breakdowns, or other service disruptions.

Who You Are:

Possess sound knowledge of the city and an excellent driving record.
Possess previous supervisory or management experience.
Able and excited to train paratransit operators.
Available to be scheduled as per the evolving needs of the role during all service hours and days.
Able to operate a wheelchair-accessible vehicle within standard safety guidelines to ensure public safety
Must be able to safely push and maneuver more than 400 pounds of weight, such as in assisting passengers in wheelchairs or handling heavy equipment
Must be comfortable bending down on one knee for extended periods of time to secure wheelchairs and other mobility aids
Patient, empathetic, and sensitive to the needs of people with disabilities
Able to deal effectively and courteously with all customers and the public
Hold a valid driver's license.
Pass a drug screening, motor vehicle check, physical exam, and criminal background check.
At least 25 years old.
Able to interview at Via's offices in the Benton Harbor area

Compensation and Benefits

The candidate's experience, knowledge, and skills determine the final salary.
Salary: Starting at $23.50 / hour
We are proud to offer a generous and comprehensive benefits package including medical, dental, and vision plans, 401K matching, holiday pay, and PTO.
Ability to work flexible hours, including evenings and weekends, as required.

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Via is an equal opportunity employer

Quick Apply

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