Top 15 It support specialist Jobs in Berlin, Vt

Deskside Technician
Cognizant —Montpelier, VT
- $63,000 - $70,000 a year
- Full-time
- Computer science
- Azure
- 6 years
- Paid parental leave
- Employee stock purchase plan
7d
IT Support Specialist I
Aspire Living & Learning —Barre, VT
- Hybrid work
- Clean driving record
- Azure
- Research
- 403(b) matching
- Health savings account
Quick Apply
1d
Technical Support Specialist
Agri-Mark/Cabot Creamery Cooperative —Waitsfield, VT
- $60,000 - $65,000 a year
- Hybrid work
- Inventory management
- Research
- Mid-level
- Tuition reimbursement
- 401(k) matching
Quick Apply
Technology Support Specialist
Mount Abraham Unified School District —Bristol, VT
- Part-time
- Google Workspace
- Mid-level
- Office
- Disability insurance
- Health insurance
8d
IT Technician (Part-Time, Weekends, On-site)
Trapp Family Lodge —Stowe, VT
- $20 an hour
- Part-time
- Mid-level
- Windows
- Cleaning
Quick Apply
HV Training and Technical Support Specialist (Remote)
SOLV Energy, LLC —Montpelier, VT
- $113,100 - $141,375 a year
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply

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IT Support Specialist I
Aspire Living & Learning —Barre, VT
Valid driver's license and a safe driving record. Periodic travel to group homes and other state offices. Support and coordinate Information Systems projects,…
Quick Apply
1d
Support Center Technician I
University of Vermont Health - UVM Medical Center —South Burlington, VT
Associate's degree in a relevant field or equivalent technical certification and experience combination. Responsibilities include software/hardware support, a…
$25.44 - $38.16 an hour
8d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
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7d

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Deskside Technician

Cognizant -
Montpelier, VT

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Job Details

Full-time
$63,000 - $70,000 a year
7 days ago

Benefits

Paid parental leave
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Jira
Network troubleshooting
Mobile device support
BMC Remedy
Enterprise software
Windows
Printer (troubleshooting support)
Microsoft System Center
Computer hardware
Desktop (troubleshooting support)
Computer management
Virtualization
Remote access software
Customer support ticket management
macOS administration
Technical customer support for office equipment
macOS
ServiceNow
Cross-functional collaboration
Peripheral hardware support
Cross-functional communication
Intune
Ticketing system technical support
VPN

Full Job Description

Job Title: Deskside Technician
Job Location: Onsite- Montpelier, VT, USA
** Please note, this role is not able to offer visa transfer or sponsorship now or in the future** We are seeking an experienced Deskside Technician to provide comprehensive end-user support and desktop services in a fast-paced enterprise environment. The ideal candidate will possess strong troubleshooting skills across Windows, macOS, networking, endpoint management tools, and remote support technologies. This role requires hands-on technical expertise, exceptional customer service skills, and the ability to support desktop infrastructure while ensuring high levels of user satisfaction.

Salary and Other Compensation:
The annual salary for this position is between $63,000 to $70,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. In this role, you will
Provide onsite and remote end-user support for desktops, laptops, mobile devices, operating systems, software applications, and enterprise tools.
Diagnose and resolve hardware, software, operating system, and network connectivity issues while ensuring minimal business disruption.
Support and administer Windows 10/11, macOS devices, Active Directory accounts, and endpoint management platforms such as Intune and SCCM.
Manage and troubleshoot virtual desktop environments, including Citrix and Azure Virtual Desktop (AVD), to ensure seamless user access.
Install, configure, maintain, and support printers, peripherals, conferencing equipment, and other workplace technology assets.
Track, prioritize, and resolve incidents and service requests through ticketing systems such as ServiceNow, Remedy, or Jira while meeting SLA requirements.
Maintain IT asset inventory, document technical procedures, and collaborate with infrastructure, security, and networking teams to improve end-user computing services and operational efficiency.
What you’ll need to succeed (required skills)

Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent practical experience).
6-8 years of experience in Desktop Support, Deskside Support, or End User Computing environments.
Strong analytical and troubleshooting skills with the ability to resolve complex technical issues.
Excellent verbal and written communication skills.
Ability to work independently and collaboratively within cross-functional teams.
Experience supporting enterprise-scale environments and IT service management processes.
Mandatory Skills
Desktop Support and End User Computing (EUC)
Windows 10 and Windows 11 Administration
macOS Support
Active Directory Administration
Microsoft Intune and SCCM
Networking Fundamentals (LAN/WAN/Wi-Fi/VPN)
Remote Desktop Support
Printers and Peripheral Device Support
Virtual Desktop Technologies (Citrix, Azure Virtual Desktop)
Ticketing Systems (ServiceNow, Remedy, Jira)
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Work model:
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite role requiring 5 days a week at client site in Montpelier, VT, USA.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
“Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

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it support specialist jobs in berlin, vt

Deskside Technician

IT Support Specialist I

Technical Support Specialist

Technology Support Specialist

IT Technician (Part-Time, Weekends, On-site)

HV Training and Technical Support Specialist (Remote)

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