Top 31 It technical support Jobs in Berlin, Vt

Technical Support Specialist
Agri-Mark/Cabot Creamery Cooperative —Waitsfield, VT
- $60,000 - $65,000 a year
- Hybrid work
- Inventory management
- Research
- Mid-level
- Tuition reimbursement
- 401(k) matching
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IT Support Specialist I
Aspire Living & Learning —Barre, VT
- Hybrid work
- Clean driving record
- Azure
- Research
- 403(b) matching
- Health savings account
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1d
Desktop Support & AV Engineer
Cognizant —Montpelier, VT
- $63,000 - $70,000 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Paid parental leave
- Employee stock purchase plan
15h
Clinical Support Trainer (Clinical EHR Trainer)
Wellpath —Waterbury, VT
- 8 hour shift
- Nursing
- Mid-level
- Windows
- Wellness program
- Health savings account
Implementation Specialist
Ivy Computer —Waterbury Center, VT
- $28 - $30 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
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Deskside Technician
Cognizant —Montpelier, VT
- $63,000 - $70,000 a year
- Full-time
- Computer science
- Azure
- 6 years
- Paid parental leave
- Employee stock purchase plan
8d
Technology Support Specialist
Mount Abraham Unified School District —Bristol, VT
- Part-time
- Google Workspace
- Mid-level
- Office
- Disability insurance
- Health insurance
9d
Operations Training Manager (Remote)
SOLV Energy, LLC —Montpelier, VT
- $106,669 - $128,003 a year
- Full-time
- Remote
- Construction site
- ERP systems
- Project management
- Paid holidays
- Disability insurance
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Customer Service Representative, Federal Employment Program
BlueCross BlueShield of Vermont —Berlin, VT
- $18 an hour
- Full-time
- Hybrid work
- Computer literacy
- Research
- Office
- Wellness program
- Paid holidays
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4d
IT Technician (Part-Time, Weekends, On-site)
Trapp Family Lodge —Stowe, VT
- $20 an hour
- Part-time
- Mid-level
- Windows
- Cleaning
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UC Program Technician II - Customer Service - Limited Service
State of Vermont - Department of Labor —Montpelier, VT
- $23.75 - $36.88 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Travel
- Wellness program
- Paid holidays
HV Training and Technical Support Specialist (Remote)
SOLV Energy, LLC —Montpelier, VT
- $113,100 - $141,375 a year
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
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Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
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High school diploma or equivalent is required, and an associate's degree or technical certification is preferred.
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Technical Support Specialist

Agri-Mark/Cabot Creamery Cooperative -
Waitsfield, VT

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Job Details

$60,000 - $65,000 a year

Benefits

Tuition reimbursement
401(k) matching

Qualifications

Desktop computer repair
Computer operation
Windows
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Desktop administration

Full Job Description

How would we describe a career with Agri-Mark/McCadam/Cabot Creamery? More than 100 years of: Farmers, Family, Mission, Purpose, Sustainability, Respect, Integrity, Work Ethic, Teamwork, Pride in Award Winning Products, and Agriculture.

Cabot Creamery has held B Corp certification since 2012, and became the world’s first dairy co-op to do so. This certification demonstrates our commitment to transforming the global economy to benefit all people, communities, and the planet.

The salary range for this position is $60-65k

We offer a hybrid workplace with three days onsite in our corporate office (Tuesday - Thursday) in Waitsfield, VT. This role will require travel to other locations.

What you'll be doing:

Support of the organization's workstation and plant systems on an evolving infrastructure.

You will provide technical assistance to Agri-mark’s users and third-parties with a high degree of professionalism, working in concert with Architects, Engineers, Business Analysts and subject matter experts (SMEs) to complete assigned tasks on time and within budget. This includes the analysis and successful completion of end user desktops hardware and software problems in a timely and accurate fashion, as well as performing training for end users.

This team supports multiple offices, warehouses, and manufacturing plants. Travel to various plant locations will be required.

Primary Responsibilities:

Please have have experience within the following core competencies and show an eagerness to learn from coworkers. You will work independently and in teams, seeking guidance from Architects, Engineers and associated subject matter experts (SMEs) where necessary.

Installation, configuration, maintenance, support, and troubleshooting of end user workstation hardware, software, and peripheral devices as well as other end user mobile devices.
Patching of network devices on a regular schedule.
Maintaining and enforcing policies, procedures and associated plans for network resource administration, appropriate use, information security, and disaster recovery.
Practicing network asset management, including maintenance of network component inventory, related documentation, and technical specification information.
Administering and maintaining end user accounts, permissions, and access rights.
Supporting solutions with a focus on security, availability & performance.
Supporting users as tier-II help desk support remote and in-person.
Performing assigned network improvements, upgrades, and repairs.
Creating or updating documentation as needed.
Delivering end-user training.
Working within the IS team to effectively troubleshoot problems reported by users and ensure problems are resolved satisfactorily.
Supporting best-practice security solutions.
Promotion and maintaining a positive attitude, a strong work ethic and a commitment to the success of all projects and teams within the IS department.
Performing other IS duties as required.

Essential Skills:

Excellent interpersonal communication skills, both written and verbal
Ability to communicate clearly with a wide range of people including plant line employees, IT technical analysts and architects, IS management, and business unit and plant management
Ability and willingness to work independently, flexibly, under pressure, and able to meet deadlines with high quality results.
Team player mentality who understands how to build consensus and ensure tasks and deliverables are being completed.
Working technical knowledge of network and PC operating systems, primarily Windows.
Hands-on hardware troubleshooting experience
Familiar with standard concepts, practices, and procedures of workstation support

What we are seeking/preferred skills and experience:

Experience in a manufacturing environment
Ability to conduct research into networking issues and products as required
Can effectively utilize various hardware & network diagnostic tools
Application support experience with Microsoft Office, SharePoint, and Office 365
Experience in the support of software solutions, systems
Help desk support experience
Strong written and verbal communication skills
Strong interpersonal skills
Keen attention to detail
Bachelor’s degree in a technical field or relevant combination of education, training, and experience.
Customer Service/support experience
Able to perform inspection of cables in floors and ceilings
Ability to transport and install computers and peripherals in office or factory conditions
At least 2 years’ experience in a similar role

Work Conditions:

Sitting for extended periods of time
Travel to support various plants, warehouses, offices, and distribution centers
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components

Our support of employee growth includes promoting from within, training and tuition reimbursement. Team members enjoy access to a comprehensive benefits package, competitive salary and a 401k with company match.

Agri-Mark is an equal opportunity employer. The company is committed to the fundamental principle of equal opportunity and equal treatment for every qualified prospective and current employee. The company does not discriminate or allow discrimination on the basis of race (including traits historically associated with race including hair texture and protective hairstyles), color, religion, ancestry, national origin, citizenship, genetic information, sex (including pregnancy or pregnancy-related conditions), sexual orientation, gender identity, place of birth, crime victim status, age, physical or mental disability, a positive result from an HIV-related blood test, military or veteran status, or any other classification protected under applicable federal and/or state law.

Agri-Mark complies with all federal, state, and local laws and regulations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

it technical support jobs in berlin, vt

Technical Support Specialist

IT Support Specialist I

Desktop Support & AV Engineer

Clinical Support Trainer (Clinical EHR Trainer)

Implementation Specialist

Deskside Technician

Technology Support Specialist

Operations Training Manager (Remote)

Customer Service Representative, Federal Employment Program

IT Technician (Part-Time, Weekends, On-site)

UC Program Technician II - Customer Service - Limited Service

HV Training and Technical Support Specialist (Remote)

Construction Technical Specialist - Autodesk FORMA ( ACC )

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