Top 15 Help desk Jobs in Berwick Pa

IT Technician - Entry Level
IT-Solution Services LLC —Wilkes-Barre, PA
- $21 - $23 an hour
- Part-time
- Fair chance
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
2d
Service Desk Technician
InnoTek Computer Consulting, Inc. —Bloomsburg, PA
- $42,000 - $47,000 a year
- Full-time
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Systems Support Technician
Hazleton Area School District —Hazle Township, PA
- $52,621 - $96,353 a year
- 8 hour shift
- Computer science
- Computer Science
- Maintenance
- Health savings account
- Health insurance
Quick Apply
4h
IT Desk Support
Eagle Rock Resort —Hazle Township, PA
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Technician II Client Services
Lehigh Valley Health Network —Hazleton, PA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
9d
Service Desk Analyst
Harris Computer Systems —Saint Clair, PA
- $22 an hour
- Weekends as needed
- Hospital
- Bachelor of Science
- Mid-level
Technical Support
ATC —Frackville, PA
- Contract
- 5 years
- System design
- Research
MO41- IT Support (799082)
FHR —Frackville, PA
- 5 years
- System design
- Research
Quick Apply
Technology Coordinator - Frackville, PA/On-Site
Software Technology Inc —Frackville, PA
- 5 years
- System design
- Research
Quick Apply

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IT Technician - Entry Level
IT-Solution Services LLC —Wilkes-Barre, PA
Manage user accounts and permissions using Active Directory, GPO (Group Policy Objects), and help desk tools like ServiceNow or BMC Remedy.
$21 - $23 an hour
Quick Apply
2d
TECHNICIAN LEVEL 1
MOUNT AIRY CASINO RESORT —Mount Pocono, PA
PC/Network support would include troubleshooting any network / PC Issues that may arise and escalate as needed and, providing PC users support with any issues…

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Desktop Analyst
Elevance Systems —Hilliard, OH
To log all calls on the call logging system. Help desk: 1 year (Preferred). To take ownership of user problems and be proactive when dealing with user issues.
$24 - $25 an hour
Quick Apply
Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply

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help desk jobs near berwick pa

IT Technician - Entry Level

IT-Solution Services LLC -
Wilkes-Barre, PA

Quick Apply

Job Details

Part-time | Full-time
$21 - $23 an hour
2 days ago

Benefits

Paid training
Health insurance
401(k)
Tuition reimbursement
Flexible schedule

Qualifications

Computer operation
Teamwork
Computer hardware
ServiceNow
Mobile devices

Full Job Description

Job Overview
Are you passionate about technology and eager to kick-start your career in IT? We are seeking an energetic and motivated Entry-Level IT Technician to join our dynamic team! In this role, you will be the frontline support for our organization's IT infrastructure, providing essential technical assistance, troubleshooting software and hardware issues, and ensuring seamless computer operations. This is a fantastic opportunity for someone looking to grow their skills in a fast-paced environment while making a real impact by supporting our users and maintaining our technological systems. Paid position with comprehensive training provided—no prior professional experience required!

Duties

Provide technical support to end-users across various departments, resolving issues related to hardware, software, and network connectivity.
Troubleshoot and resolve software problems on operating systems such as Windows, macOS, and Linux, ensuring minimal downtime.
Assist with computer management tasks including installation, configuration, updates, and maintenance of desktops, laptops, mobile devices, and peripherals.
Support network administration activities such as configuring and maintaining LAN (Local Area Network), VPN (Virtual Private Network), firewall settings, DNS (Domain Name System), TCP/IP protocols, and network security measures like Meraki devices.
Manage user accounts and permissions using Active Directory, GPO (Group Policy Objects), and help desk tools like ServiceNow or BMC Remedy.
Support the deployment of operating system images using tools like SCCM (System Center Configuration Manager) and assist with troubleshooting network issues involving TCP/IP protocols.
Collaborate with team members to document incidents using Jira or other ticketing systems, ensuring clear communication and follow-up on unresolved issues.

Qualifications

Strong interest in IT support, computer hardware, software troubleshooting, and network administration.
Basic understanding of operating systems including Windows (Windows Server), macOS, and Linux environments.
Familiarity with computer networking concepts such as LAN, WAN, DNS, TCP/IP protocols, VPNs, firewalls, and wireless networking (e.g., Meraki).
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
Ability to analyze problems quickly and develop effective solutions under supervision.
Experience with help desk ticketing systems like ServiceNow or BMC Remedy is a plus but not required.
Knowledge of Microsoft Office Suite applications and basic computer hardware components.
Eagerness to learn new technologies such as Active Directory management, network security tools, or operating system deployment techniques. Join us as we empower organizations through innovative technology solutions! This entry-level role offers valuable hands-on experience in IT support operations while fostering your professional growth in a collaborative environment dedicated to excellence.

Pay: $21.00 - $23.00 per hour

Benefits:

401(k)
Flexible schedule
Health insurance
Tuition reimbursement

People with a criminal record are encouraged to apply

Work Location: In person

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Refine Your Search

help desk jobs in berwick pa

IT Technician - Entry Level

Service Desk Technician

Systems Support Technician

IT Desk Support

Technician II Client Services

Service Desk Analyst

Technical Support

MO41- IT Support (799082)

Technology Coordinator - Frackville, PA/On-Site

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