Top 25 Concierge Jobs in Bessemer, Al

Patient Care Coordinator (Bessemer and Birmingham, AL)
Northland Hearing Centers, Inc. —Bessemer, AL
- $18.50 - $23.00 an hour
- Computer literacy
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
On Call Concierge, Hope Lodge OVERNIGHT
American Cancer Society —Birmingham, AL
- $19.50 an hour
- Part-time
- Maintenance
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Concierge
Spa Greystone —Birmingham, AL
- Full-time
- Microsoft Outlook
- HIPAA
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
4d
Membership Concierge
Life Time —Vestavia, AL
- Part-time
- High school diploma or GED
- Bachelor's degree
- 1 year
Membership Concierge Closer
Life Time —Vestavia, AL
- Part-time
- High school diploma or GED
- Ability to stand for extended periods
- Communication skills
Patient Care Coordinator ( Pelham, AL)
Northland Hearing Centers, Inc. —Pelham, AL
- $15.00 - $21.20 an hour
- Computer literacy
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Executive Concierge
PRICE WATERHOUSE COOPERS —Birmingham, AL
- $35,500 - $124,000 a year
- Google Workspace
- Customer service
- Office
- Paid holidays
- Health insurance
Part-Time Guest Service Agent- Embassy Suites Birmingham
Hilton —Birmingham, AL
- $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid parental leave
- Employee stock purchase plan
Full-Time Guest Service Agent- Embassy Suites Birmingham
Hilton —Birmingham, AL
- $15 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid parental leave
- Employee stock purchase plan
Front Desk Agent- Fairfield Inn Birmingham (FOSSE EXPERIENCE IS A PLUS)
Fairfield Inn Birmingham - RAM Hotels —Birmingham, AL
- $13 - $15 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Leasing Agent
Allegiant - Carter Management —Birmingham, AL
- Full-time
- Office
- Ability to climb stairs
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate
Home2 Suites - Birmingham, RAM Hotels —Birmingham, AL
- Bilingual
- Microsoft Word
- Ability to walk for extended periods
- 401(k)
- Opportunities for advancement
Quick Apply
Front Desk Agent- Fairfield Inn Birmingham
Fairfield Inn Birmingham - RAM Hotels —Birmingham, AL
- $13 - $15 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Customer Service Representative
Million Air —Birmingham, AL
- $16 - $17 an hour
- Weekends as needed
- Bilingual
- Clean driving record
- Basic math
- Health insurance
- Dental insurance
Front Office Supervisor - Embassy Suites by Hilton Birmingham
Hilton —Birmingham, AL
- $18 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Front Desk Associate
Residence Inn by Marriott Birmingham Grandview —Birmingham, AL
- Part-time
- Bilingual
- Microsoft Word
- Ability to walk for extended periods
- 401(k)
- Opportunities for advancement
Quick Apply
14d
Retail Part Time Store Associate
Office Depot —Birmingham, AL
- $10.97 - $13.34 an hour
- Part-time
- Computer literacy
- No experience needed
- High school diploma or GED
- Commuter assistance
- Health savings account
Front Desk Associate
Courtyard by Marriott Birmingham Grandview —Birmingham, AL
- Part-time
- Bilingual
- Microsoft Word
- Ability to walk for extended periods
- 401(k)
- Opportunities for advancement
Quick Apply
14d
Front Desk Agent
Springhill Suites Colonnade —Birmingham, AL
- $14 an hour
- Full-time
- Bilingual
- Ability to walk for extended periods
- Hotel
- Opportunities for advancement
Quick Apply
Racquet Sports Concierge
Life Time —Vestavia, AL
- Part-time
- Computer literacy
- Merchandising
- Ability to lift 50 pounds
12d

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concierge jobs near bessemer, al

Patient Care Coordinator (Bessemer and Birmingham, AL)

Northland Hearing Centers, Inc. -
Bessemer, AL

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Job Details

$18.50 - $23.00 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Computer operation
High school diploma or GED
Technical Proficiency

Full Job Description

The Patient Care Coordinator (PCC) is the face of the clinic and the patient’s guide throughout his or her journey to better hearing. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PCC is an essential component of the Clinic Team and a steward of its resources.

At Starkey Retail, we are setting a new standard for excellence in hearing healthcare through our commitment to the Patient Journey philosophy. This philosophy is driven by the unique needs of our patients and our dedication to guiding them in choosing the best hearing solutions to enhance their lifestyle and overall well-being.

This role is an employment opportunity with Northland Hearing Centers, Inc. (referred to as “Starkey Retail”), a wholly owned subsidiary of Starkey Laboratories, Inc. All Starkey Retail positions are covered under Northland Hearing Centers, Inc.’s benefit and compensation programs.

This role would work 3 days in Bessemer, AL and 2 days in Birmingham, AL

Job Description:

Receive all patients into the clinic according to standards set forth by the company.
- Acknowledge patients when they arrive. Stand up to greet and offer assistance, coffee and refreshments.
- Answer phones promptly using standard greeting, listen empathetically and follow phone script.
- Place same-day follow-up calls to new patients scheduled and those who did not show or cancelled their appointments.
Facilitate a concierge-level patient experience in the front office.
- Keep office neat, clean and current.
- Prepare coffee and refreshments every morning.
- Review charts for upcoming patient appointments using company checklist.
- Lead Morning Huddle on behalf of Clinic Team at the start of each day.
- Administer patient intake forms at check-in. Review and update PMS as needed.
- Participate as needed in patient education.
Manage patient schedule on behalf of Clinic Team.
- Schedule and confirm all patient appointments.
- Enter appointment outcomes within twenty-four hours of completion.
- Use strategic scheduling to accommodate same- or next-day new patient appointments.
- Prep schedule in advance for daily Opportunities and Special Events.
Manage patient accounts receivable, deposits and inventory for Clinic Team.
- Track all orders, sales and payments through patient management software.
- Adhere to purchasing and inventory guidelines.
- Maintain cash ‘till’ and make regular bank deposits.
- Reconcile all deposits daily and report weekly.
- Collect patient insurance information and request verification of benefits.
- Submit insurance billing requests. Monitor claim status for follow-up as needed.
- Comply with monthly Accounts Receivable and Inventory reporting requirements.
Help build practice through patient contact, outreach and retention marketing.
- Always schedule follow-up appointments for patients seen in the clinic.
- Be familiar with your clinic/regional marketing event calendar.
- Place follow-up calls to patients included in remarketing outreach and campaign reports as received.
- Ensure accurate patient record classification via updates to required fields and additional research as needed.
- Prepare for and participate in special events.
Maintain day-to-day operational procedures.
- Maintain office supplies and organization.
- Manage patient files per company standards.
- Adhere to HIPAA guidelines and protect patient privacy.
Other duties/responsibilities as assigned

Job Requirements:

Minimum Education, Certification and Experience Requirements

Education
- High school diploma or GED
Experience
- 1-2 years’ experience in a customer service or retail position preferred

Knowledge / Technical Requirements:

Proficient computer skills and preferred experience with Sycle, Pay Junction, Microsoft 365 programs, or similar systems
Industry familiarity encouraged

Competencies, Skills & Abilities:

Excellent Customer Service skills
Ability to manage all confidential information with complete discretion
Ability to organize and multitask
Problem solving skills
Good communication and interpersonal skills required
A strong desire to learn and positive outlook
Ability to pass a basic computer assessment during in person interview

WORK CONTEXT:

Working Conditions (i.e. standard office conditions, sitting, lifting, etc.)

Standard office conditions

Equipment Operation (i.e. standard office equipment, etc.)

Standard office equipment

________________________________________
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

This job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors

Salary and Other Compensation:
The annual hourly rate for this position is between $18.50 - $23.00 per hour. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and 6 paid holidays annually.

#LI-HW1

#Audibel

#VitalityAI

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

concierge jobs in bessemer, al

Patient Care Coordinator (Bessemer and Birmingham, AL)

On Call Concierge, Hope Lodge OVERNIGHT

Patient Concierge

Membership Concierge

Membership Concierge Closer

Patient Care Coordinator ( Pelham, AL)

Executive Concierge

Part-Time Guest Service Agent- Embassy Suites Birmingham

Full-Time Guest Service Agent- Embassy Suites Birmingham

Front Desk Agent- Fairfield Inn Birmingham (FOSSE EXPERIENCE IS A PLUS)

Leasing Agent

Front Desk Associate

Front Desk Agent- Fairfield Inn Birmingham

Customer Service Representative

Front Office Supervisor - Embassy Suites by Hilton Birmingham

Front Desk Associate

Retail Part Time Store Associate

Front Desk Associate

Front Desk Agent

Racquet Sports Concierge

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