Top 1066 Service manager Jobs in Bethesda, Md

Manager of Housing and Supportive Services
The Montgomery County Coalition for the Homeless —Rockville, MD
- $70,000 - $73,000 a year
- On call
- Addiction Medicine
- 5 years
- Word processing
Quick Apply
Electrical Service Manager
F.H. Furr —Rockville, MD
- $90,000 - $130,000 a year
- Full-time
- Mid-level
- Residential
- Mentoring
- Disability insurance
- Health insurance
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Service Manager
Pohanka Chevrolet —Chantilly, VA
- $165,000 - $200,000 a year
- Weekends as needed
- Dealership
- 5 years
- US work authorization
- Health savings account
- Disability insurance
Quick Apply
Call Center Manager
Confidential —Rose Hill, VA
- $70,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Paid training
- Paid holidays
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4d
Case Manager (Service Coordinator)
Service Coordination, Inc —Gaithersburg, MD
- $64,395 - $79,861 a year
- Pass drug screening
- HIPAA
- Research
- Paid training
- 403(b) matching
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Lead Service Desk Manager
General Dynamics Information Technology —Bethesda, MD
- $140,250 - $189,750 a year
- Hybrid work
- 8 years
- Bachelor's degree
- Travel
- Paid holidays
- 401(k) matching
Field Service Area Manager
Leidos —Washington, DC
- $82,550 - $149,225 a year
- Weekends as needed
- Background check
- Management
- Computer literacy
Customer Service / Inside Sales Manager
Confidential —Maryland
- From $90,000 a year
- Full-time
- Spanish
- Inventory management
- English
- Health insurance
- Dental insurance
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Endpoint Engineering and Collaboration Services Manager
Leidos —Rockville, MD
- $131,300 - $237,350 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Supervising experience
Service Manager
Morgan Properties —Largo, MD
- $80,000 - $95,000 a year
- Full-time
- 5 years
- Driver's License
- Team management
- Paid holidays
- Health insurance
Service Desk Manager
Peraton —Washington, DC
- $112,000 - $179,000 a year
- Computer science
- Computer Science
- 5 years
- Health savings account
- Paid holidays
Service Operations Manager
Kone —Washington, DC
- $159,800 - $209,790 a year
- Full-time
- 5 years
- Senior level
- Associate's degree
- Commuter assistance
- Health savings account
Scientific IT Service Desk Manager
General Dynamics Information Technology —Bethesda, MD
- $97,750 - $132,250 a year
- Windows
- 3 years
- Bachelor's degree
- Paid holidays
- 401(k) matching
Associate Service Manager
Tesla —Rockville, MD
- $92,205 - $153,900 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Service Desk Manager
DMI —Washington, DC
- $109,525.50 - $119,023.50 a year
- Full-time
- Senior level
- Commercial
- Disability insurance
- Health insurance
Service Delivery Manager
NORTH STONE LLC —Washington, DC
- $100,000 - $140,000 a year
- Full-time
- Office
- Windows
- Team management
- Disability insurance
- Health insurance
Quick Apply
Service Desk Operations Manager
HUMAN TOUCH LLC —Washington, DC
- $100,000 - $125,000 a year
- Urgently hiring
- Office
- Business development
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Senior Services Supervisor
Housing Opportunity Com —Silver Spring, MD
- $76,579 - $127,574 a year
- Full-time
- Hybrid work
- Microsoft Word
- 7 years
- Bachelor's degree
Quick Apply
Service Desk Manager
ICF —Washington, DC
- $89,261 - $151,744 a year
- Full-time
- Hybrid work
- Bachelor's degree
- US work authorization
- Fair chance
Assistant Manager/ Service Advisor
Hersons Honda —Rockville, MD
- $60,000 - $99,999 a year
- Full-time
- Dealership
- Mid-level
- Computer skills
- Health insurance
- Dental insurance
Quick Apply

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service manager jobs near bethesda, md

Manager of Housing and Supportive Services

The Montgomery County Coalition for the Homeless -
Rockville, MD

Quick Apply

Job Details

$70,000 - $73,000 a year

Qualifications

Supervisory support in social service case management
Managed case managers
Staff supervision
Fiscal management
Team supervision
Harm reduction
Word processing
Spreadsheets
Social service program staff supervision
HIPAA
Employee relationship building
Experience working with individuals experiencing homelessness
Leading team collaboration initiatives
Working with individuals with mental health conditions
Productivity software
Clinical confidentiality policies
Experience working with individuals with substance use disorders
Experience working with individuals from underserved communities
General management

Full Job Description

Description:

General Description: The Manager of Housing and Supportive Services will provide direct supervision to the housing and supportive services team, including Housing Case Managers, Lead Housing Case Manager, Housing Support Navigators, Peer Support Specialist, Employment Support Navigator, Benefits Support Navigator, Youth Housing Case Manager, and Case Coordinators.

In addition, the Manager of Housing and Supportive Services helps to manage the entire emergency shelter program under the direction of the Program Director.

Essential Duties and Responsibilities:

Provide direct supervision to the housing and supportive services team, including Housing Case Managers, Lead Housing Case Manager, Housing Support Navigators, Peer Support Specialist, Employment Support Navigator, Benefits Support Navigator, Youth Housing Case Manager, and Case Coordinators.
Assign all clients a case manager within one week of entry into the shelter.
Provide person-centered case management guidance and support to housing and supportive services team who are working with clients that may have multiple barriers to housing; this includes providing oversight of the Individual Housing Plans (IHPs) and reviewing clients’ goals to assist with resolving housing barriers and quickly accessing housing.
Reviewing Acuity Scale and VI-SPDAT assessments to ensure staff understanding and accuracy of using the tool and provide additional training and technical assistance to staff as needed.
Responsible for ensuing staff training is complete, and conduct performance evaluations, hiring, and terminations of direct report staff.
Meet weekly with all direct reports to ensure quality services are being provided and documentation is occurring as required.
Consult with Program Director on housing and supportive services, administrative, and programmatic issues.
Serves as a member of the leadership team of the shelter and participate in regular team and staff meetings.
Coordinate and facilitate team meetings as well as larger staffing meetings with the HHS Contract Monitor.
Represent program at Montgomery County service provider meetings and other community meetings as needed.
Responsible for all case management file compliance, including in-house files, HMIS entries and Apricot 360.
Ensure proper storage of all sensitive client information and adherence with HIPAA guidelines on confidentiality.
Responsible for general HMIS data entry and reporting, as well as other data collection and reporting for funders and general MCCH usage.
Facilitate regular internal audits along with regular County and State monitoring for compliance.
Participate in the on-call rotation for emergencies.
Assist in the implementation of daytime programming and bed management.
Work with other county providers to expand resources for clients and coordinate services that remove housing barriers and help clients move quickly into housing.
Fill in for Program Director in their absence, as well as share overall leadership responsibilities.
Other duties assigned.

Requirements:

Required Knowledge, Skills, and Abilities:

Master’s degree in a human services field (will consider an equivalent combination of relevant education and experience)
Minimum five years of supervisory experience overseeing a case management team and advanced experience with individualized case management services.
Minimum five years’ experience with special needs population, including with people experiencing homelessness or other vulnerable populations.
Knowledge of principles, methods and procedures of person-centered case management.
Knowledge of principles, methods and procedures in working with addiction, mental illness and co-occurring diagnosed populations.
Knowledge of Best Practices including Housing First, Harm-Reduction, Motivational Interviewing, and Trauma Informed Care along with their methods of service delivery.
Ability to negotiate and maintain positive relationships with co-workers and clients.
Ability to manage and maintain fiscal accountability and HIPAA Compliance.
Ability to lead a team to meet contract deliverables.
Ability to comprehend and follow guidelines of grants and contract agreements.
Advanced knowledge of word processing and spreadsheet software.
Advocate for homeless population.

Quick Apply

Refine Your Search

service manager jobs in bethesda, md

Manager of Housing and Supportive Services

Electrical Service Manager

Service Manager

Call Center Manager

Case Manager (Service Coordinator)

Lead Service Desk Manager

Field Service Area Manager

Customer Service / Inside Sales Manager

Endpoint Engineering and Collaboration Services Manager

Service Manager

Service Desk Manager

Service Operations Manager

Scientific IT Service Desk Manager

Associate Service Manager

Service Desk Manager

Service Delivery Manager

Service Desk Operations Manager

Senior Services Supervisor

Service Desk Manager

Assistant Manager/ Service Advisor

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