Top 53 Help desk Jobs in Bethlehem, Pa

Technical Support Representative
Lutron Electronics Co., Inc —Center Valley, PA
- Weekends as needed
- Hybrid work
- Office
- Residential
- High school diploma or GED
- Health insurance
IT Support Technician
Bohler —Bethlehem, PA
- $23 - $32 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
12h
IT Specialist
Cross Key Management Inc —Bethlehem, PA
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Help Desk Assistant - Crayola Experience
Crayola Experience —Easton, PA
- Part-time
- English
- Ability to lift 50 pounds
- Trade school
- Health insurance
- 401(k)
15h
Technical Support Agent, L1
SIR solutions —Allentown, PA
- $20 - $22 an hour
- Full-time
- Remote
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
13d
Specialist I Solution Center
Lehigh Valley Health Network —Allentown, PA
- Full-time
- Office
- High school diploma or GED
- Analysis skills
6d
IT Support Analyst
ABARTA Coca-Cola Beverages —Bethlehem, PA
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
7d
IT Support Analyst
ABARTA Coca-Cola Bev LLC —Bethlehem, PA
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
7d
End-User Support Manager
Allentown School District —Allentown, PA
- $53,742 - $75,238 a year
- Computer Science
- Mid-level
- 3 years
11d
Computer Technician
Allentown School District —Allentown, PA
- $41,728 a year
- Senior level
- Health insurance
- Dental insurance
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Breinigsville, PA
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
8d
Field Support Technician
St. Luke's University Health Network —Allentown, PA
- Full-time
- Hospital
- Research
- Microsoft Office
1d
Desktop Support Engineer
LTM —Allentown, PA
- $47,500 - $60,000 a year
- Mid-level
- Computer networking
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
8d
Computer Technician
Carbon Lehigh Intermediate Unit —Schnecksville, PA
- Computer science
- Computer Science
- Customer service
Service Desk Analyst II, Brewery
The Boston Beer Company —Breinigsville, PA
- $65,000 - $120,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Employee stock purchase plan
Quick Apply
IT Administrator/Support
Prana Life Sciences LLC —Doylestown, PA
- $57,339.27 - $69,053.75 a year
- Part-time
- Microsoft Outlook
- Office
- Windows
Quick Apply
12h
Implementation Specialist - Caper (Contractor)
Instacart —Allentown, PA
- $40 - $46 an hour
- Contract
- Mid-level
- Continuous improvement
- Travel
Quick Apply
Senior Support Specialist
Exalta Group —Bethlehem, PA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- ERP systems
1d
Information Technology Technician (2333)
Center for Family Services —Washington, NJ
- $21 - $23 an hour
- Full-time
- Up to 50% travel
- Mid-level
- Windows
- Health insurance
- Dental insurance
IT Support Specialist
East Penn Manufacturing - Deka Batteries —Lyon Station, PA
- Full-time
- Computer Science
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
5d

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help desk jobs near bethlehem, pa

Technical Support Representative

Lutron Electronics Co., Inc -
Center Valley, PA

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Job Details

Full-time

Benefits

Health insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Overview:

Lutron is seeking service-focused individuals to join our DIY and PRO Technical Support teams at our Annex office in Center Valley, PA. These roles are ideal for those who are passionate about delivering outstanding support and creating exceptional customer experiences.

As a member of our team, you’ll provide technical assistance to a wide range of customers — from retail end users to residential and commercial clients — helping them get the most out of Lutron’s innovative lighting and shading solutions.

Responsibilities:

DIY Team Responsibilities:

Serve as a trusted advisor to current and prospective customers by offering expert guidance on product education, selection, and compatibility — acting as a one-stop solution for their needs.
Build strong customer relationships through clear, confident communication and exceptional interpersonal skills that foster trust and satisfaction.
Provide calm, reliable support to customers navigating technical challenges, ensuring a smooth and reassuring experience.

Pro Team Responsibilities:

Diagnose and resolve complex product issues by applying your technical expertise and problem-solving skills.
Support residential and commercial installations using your knowledge of electrical systems, networking, and system integration.
Collaborate cross-functionally with engineering and product teams to share detailed insights and feedback that drive continuous improvement.

Overall, you will be:

Acting as the voice of the customer, advocating for their needs and experiences while expanding your internal network across departments.
Thinking creatively and strategically to develop innovative solutions that address business challenges and enhance customer satisfaction.
Upholding our position as an industry leader with your impressive communication and problem-solving skills.

Qualifications:

High School Diploma or GED equivalent required
Minimum 1 year customer facing experience required; prior troubleshooting experience a plus
Must live within commutable distance of Center Valley, PA to accommodate in-office schedule
Willingness and ability to work 12 to 16 weekend shifts per year? (A weekend shift equals a Saturday or Sunday shift, not both weekend days.)

What You’ll Gain:

Comprehensive training and mentorship to build a strong foundation in product knowledge and customer support — including hands-on learning, shadowing opportunities, and personalized guidance to help you grow your career at Lutron.
Competitive, all-inclusive benefits package designed to support your health, well-being, and financial future.
Broad exposure across the organization, giving you insight into key areas such as engineering, quality, field service, and more — helping you understand how your work connects to the bigger picture.

Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics

#LEC1

#LI-MG1
#LI-HYBRID

#monster

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Refine Your Search

help desk jobs in bethlehem, pa

Technical Support Representative

IT Support Technician

IT Specialist

Help Desk Assistant - Crayola Experience

Technical Support Agent, L1

Specialist I Solution Center

IT Support Analyst

IT Support Analyst

End-User Support Manager

Computer Technician

IT Support Associate II, Ops Tech Solutions (OTS)

Field Support Technician

Desktop Support Engineer

Computer Technician

Service Desk Analyst II, Brewery

IT Administrator/Support

Implementation Specialist - Caper (Contractor)

Senior Support Specialist

Information Technology Technician (2333)

IT Support Specialist

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