Top 18 It help desk Jobs in Bettendorf, Ia

Deskside Technician
Arconic —Davenport, IA
- Full-time
- Mid-level
- Office
- Windows
IT Support Specialist
S J Smith Company —Davenport, IA
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Help Desk Technician
Winsor Consulting Group LLC —Buffalo, IA
- Full-time
- Computer science
- Computer Science
- Windows
Quick Apply
IT Help Desk Analyst
PALMER COLLEGE FOUNDATION —Davenport, IA
- Weekends as needed
- Classroom
- Computer science
- Computer Science
Quick Apply
19h
IT Specialist
BRS —Rock Island, IL
- Full-time
- Microsoft Outlook
- Computer Science
- System design
User Support Specialist
BRS —Rock Island, IL
- Full-time
- 5 years
- Research
- Bachelor's degree
- Profit sharing
- Paid holidays
Instructional Technology Coordinator
TeachIowa —Davenport, IA
- Full-time
- School experience
- Classroom
- Google Workspace
Technical Support Specialist
Agile Defense —Rock Island, IL
- $80,000 - $95,000 a year
- Office
- No degree
- Training & development
- Paid holidays
- Disability insurance
Quick Apply
Regional Junior Field Technician (West Region)
Leep Enterprises —Davenport, IA
- $18 - $25 an hour
- Full-time
- Clean driving record
- Dealership
- Windows
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Davenport, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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IT Support Specialist
S J Smith Company —Davenport, IA
Valid driver’s license with good driving record. Associate's degree in Computer Information Systems/ Network Administration or related field and/ or 2-5 years…
Quick Apply
IT Help Desk Analyst
PALMER COLLEGE FOUNDATION —Davenport, IA
Associates degree in Computer Science, Microcomputer Applications or related field; Minimum of 2 years of providing technical support in a helpdesk or desktop…
Quick Apply
19h

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Deskside Technician

Arconic -
Davenport, IA

Apply Now

Job Details

Full-time

Qualifications

High school diploma or GED
IT department experience

Full Job Description

At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities, and a culture that values and rewards employees on all levels of the organization.

Job Summary:

The Deskside Technician is a hands‑on, customer‑facing IT support role with a strong emphasis on executive support, hardware lifecycle management, and multi‑site coverage. It’s ideal for someone who enjoys in‑person troubleshooting, asset management, and high‑visibility service work.

In this role, you will:

Provide deskside support for all employees at the Davenport facility and satellite sites
Deliver White Glove support to executives — meaning fast, polished, proactive service
Troubleshoot hardware, Windows 11, O365, mobile devices (Android, iOS + MDM), and apps
Image, configure, deploy, track, order and retire IT assets (PCs, phones, tablets)
Collaborate with a global IT team and follow corporate IT standards

Also note:

Must communicate clearly, verbal and written, with all levels of customers, including executives; adapt tone and style to different audiences and demonstrate active listening skills.
Must demonstrate the ability to work effectively as part of a team as well as independently. Proactively scan for tasks that need attention, prioritize them appropriately, and take initiative to complete the work without needing direction.
Ability to perform labor-related duties, walk, bend, move equipment, and lift up to 50lbs.
Ability to demonstrate knowledge of the practical application of systems and technology. This includes knowledge of systems architecture, hardware, operations and life cycle.
Experience with Remote Desktop, Remote Assistance, Quick Assist and MS Teams.
Must be amenable to adjust schedule to accommodate customer availability and/or off-hour support when needed
Travel may be required to support two Quad Cities satellite sites as well as infrequent travel to Kansas and Michigan production facilities.

You have: (required)

Experience as an IT professional in a business environment
High School Diploma or Equivalent from an accredited organization
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Exceptional Candidates also have: (preferred)

Bachelor’s degree from an accredited organization

Apply Now

Refine Your Search

it help desk jobs in bettendorf, ia

Deskside Technician

IT Support Specialist

Help Desk Technician

IT Help Desk Analyst

IT Specialist

User Support Specialist

Instructional Technology Coordinator

Technical Support Specialist

Regional Junior Field Technician (West Region)

Seasonal, Operations Technical Specialist (Part Time)

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