Top 3 Tech assistant Jobs in Between Ga

IT Support Specialist / IT Operations Assistant (Bilingual)
Talpa Supermercados —Duluth, GA
- Full-time
- Hybrid work
- Spanish
- Microsoft Outlook
- English
Quick Apply
ServiceNow Virtual Agent / Now Assist / Integration Hub Developer / Consultant - Remote USA / Canada
Platform 6 Ltd —United States
- $90,000 - $100,000 a year
- Full-time
- Remote
- Senior level
- Communication skills
- 401(k)
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4d

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IT Support Specialist / IT Operations Assistant (Bilingual)

Talpa Supermercados
Duluth, GA

Quick Apply

Job Details

Full-time

Qualifications

Spanish
Microsoft Outlook
Wireless Access Point implementation
Wireless network configuration
English
VLAN
Desktop (troubleshooting support)
Routing protocols
Microsoft Teams
SharePoint
Network routing
Network infrastructure management
IT department experience

Full Job Description

IT Support Specialist / IT Operations Assistant

Hybrid | Corporate Office + Retail Store Support
Full-Time

About the Role

We are seeking a proactive and technically strong IT Support Specialist / IT Operations Assistant to support and enhance our corporate and multi-location retail technology environment.

This is not a traditional helpdesk role. You will play a key part in network infrastructure, IT operations, and store technology support, with hands-on exposure to LAN/WAN environments, SD-WAN connectivity, Microsoft 365 administration, and infrastructure projects.

If you enjoy working both in the office and in the field, solving real-world technical challenges, and contributing to a growing organization—this role is for you.

What You’ll Do

Infrastructure & Networking

Install, configure, and maintain LAN/WAN infrastructure across corporate and retail locations
Troubleshoot switches, routers, firewalls, and access points
Support SD-WAN connectivity and network performance monitoring
Configure VLANs, DHCP, DNS, and basic routing policies
Assist with network optimization and infrastructure improvements
Maintain accurate network documentation and diagrams

IT Operations & Support

Manage Tier 1 & Tier 2 support tickets through the helpdesk system
Provide both remote and on-site support for store locations
Install and maintain:
- Workstations and laptops
- Network printers
- POS systems and related equipment
- IP telephony systems
Administer Microsoft 365:
- User provisioning and access management
- License assignment and MFA setup
- Teams, OneDrive, and SharePoint support

Security & Compliance

Support implementation of security policies (e.g., Conditional Access)
Assist with endpoint compliance and device management
Maintain hardware inventory and asset tracking
Promote IT security best practices across the organization

Projects & Deployments

Support new store openings and relocations
Assist with network upgrades and hardware refresh cycles
Coordinate with vendors and service providers
Help develop and document IT SOPs and processes

Collaboration

Partner with Operations, Finance, Merchandising, and Store Leadership
Communicate technical solutions clearly to non-technical teams
Provide basic training and guidance to store personnel

What We’re Looking For

Required Qualifications

2–4 years of experience in IT Support, IT Operations, or Infrastructure
Strong knowledge of:
- TCP/IP networking
- LAN/WAN environments
- VLANs and switching
- Basic routing and firewall concepts
Experience with managed switches and wireless access points
Hands-on experience with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Strong troubleshooting and problem-solving skills
Ability to work independently and prioritize effectively
Willingness to travel to store locations
Bilingual Spanish/English strongly required

Preferred Qualifications

Experience with SD-WAN technologies
Exposure to network design or architecture
Familiarity with Fortinet, Cisco, Ubiquiti, or similar
Experience with Azure AD / Entra ID
Retail or multi-location IT experience
Certifications (a plus):
- CompTIA Network+
- CCNA
- Microsoft Certifications

Work Environment & Expectations

Hybrid role (office + on-site store support)
Hands-on work in active retail environments
Travel required to store locations
Occasional evening or after-hours work for:
- System upgrades
- Store openings
- Infrastructure maintenance
Fast-paced environment where uptime and responsiveness are critical

Why Join Us

Exposure to enterprise-level infrastructure and growing retail operations
Opportunity to work on modernization and technology initiatives
Hands-on experience beyond traditional IT support
Collaborative, growth-focused environment

Quick Apply

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IT Support Specialist / IT Operations Assistant (Bilingual)

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