Top 19 Help desk support Jobs in Biddeford, Me

Customer Service Representative
Circle K —Portland, ME
- From $16.50 an hour
- Part-time
- Bilingual
- Background check
- Google Workspace
- Health savings account
- Health insurance
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11d
IT Field Technician (#714)
State of Maine Judicial Branch —Biddeford, ME
- $34.43 - $46.64 an hour
- Online Application
- Computer science
- Computer Science
- Windows
- Paid parental leave
- Paid holidays
Senior Help Desk Support
Open Net ME, LLC —Portland, ME
- $45,000 - $65,000 a year
- Google Workspace
- Mid-level
- 3 years
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5d
Senior Technical Support Specialist- Portland, ME
S. J. Rollins Technologies —Portland, ME
- $30 - $45 an hour
- Remote
- Microsoft Outlook
- Mid-level
- Mentoring
- Profit sharing
- Health insurance
IT Support Engineer I (ISE I)
Spring Point Solutions, LLC —Portland, ME
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
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5d
System Administrator - Portland, ME
S. J. Rollins Technologies —Portland, ME
- $40 - $55 an hour
- Nights as needed
- Remote
- Writing skills
- Mid-level
- 3 years
- Profit sharing
- Health insurance
Onboarding Specialist
Alivo —South Portland, ME
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
- Dental insurance
- 401(k)
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3d
Senior IT Support Specialist
Orthopaedic Associates of Maine —Portland, ME
- Google Workspace
- 7 years
- Azure
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IT Manager
3Rivers —Westbrook, ME
- $38.50 - $41.00 an hour
- Weekends as needed
- HIPAA
- Office
- Residential
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IT Field Technician (#714)
State of Maine Judicial Branch —Biddeford, ME
Must have and maintain a valid driver’s license. This is an entry level field technology position that will assume the same roles as a Field Technician II (FT2)…
$34.43 - $46.64 an hour
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Saco, ME
OR 5+ years verifiable field experience in I.T./Telecom. Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable…
$18 - $25 an hour
Quick Apply

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Help Desk Analyst
viva —Columbus, OH
Ability to interpret end user license agreements. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity…
$20.72 - $25.72 an hour
5d
Help Desk & Systems Support
BigThumb IT Consultants —Dublin, OH
Common end-user financial applications such as QuickBooks, Peachtree, Mas90, PeopleSoft. Tools and technologies that the BigThumb Help Desk Technician would be…

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help desk support jobs near biddeford, me

Customer Service Representative

Circle K -
Portland, ME

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Job Details

Part-time | Full-time
From $16.50 an hour
11 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Referral program
Retirement plan

Qualifications

Live chat
Computer literacy
Administrative experience
Organizational skills
Customer support
Clerical experience

Full Job Description

Job Overview

We are seeking a dynamic and enthusiastic Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our clients receive exceptional support and service. Your energetic approach will help build lasting relationships, resolve inquiries efficiently, and promote a positive experience for everyone who interacts with us. This position offers an exciting opportunity to develop your communication skills, utilize your technical proficiency, and contribute to a welcoming office environment. If you thrive in fast-paced settings and enjoy assisting others, this role is perfect for you!

Duties

Respond promptly and professionally to customer inquiries via phone, email, and live chat using multi-line phone systems and email platforms.
Manage front desk operations, including greeting visitors, answering calls, and directing them appropriately.
Maintain accurate records through data entry, filing, and updating client information in spreadsheets and customer management software such as QuickBooks.
Support office management tasks like calendar scheduling, appointment setting, and organizing meetings using Microsoft Office tools and Google Workspace.
Assist with clerical duties including proofreading documents, preparing correspondence, and managing office supplies to ensure smooth daily operations.
Provide exceptional customer support by addressing concerns, troubleshooting issues, and offering product or service information with excellent phone etiquette.
Collaborate with team members on administrative projects such as bookkeeping, file organization, and maintaining productivity software to enhance overall office efficiency.

Qualifications

Proven experience in office management or administrative roles with strong organizational skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, spreadsheets, and data entry tools.
Excellent computer literacy with familiarity in QuickBooks, customer support software, and technical proficiency in productivity tools.
Strong communication skills including phone communication, client interaction, bilingual abilities (preferred), and professional phone etiquette.
Previous experience as a receptionist or in a medical/dental office environment is a plus; familiarity with front desk duties or medical receptionist tasks is advantageous.
Demonstrated ability to multitask efficiently while managing time effectively in a fast-paced setting.
Attention to detail for proofreading documents and maintaining accurate records; clerical experience highly valued.

Join us to be part of a vibrant team dedicated to delivering outstanding customer service! Your energy, organizational skills, and technical expertise will make a meaningful difference in our clients’ experiences every day.

Pay: From $16.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in biddeford, me

Customer Service Representative

IT Field Technician (#714)

Senior Help Desk Support

Senior Technical Support Specialist- Portland, ME

IT Support Engineer I (ISE I)

System Administrator - Portland, ME

Onboarding Specialist

Senior IT Support Specialist

IT Manager

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