Lead, Innovate, and Elevate Outpatient Care at Logan Health!
Are you a dynamic, emotionally intelligent, and forward-thinking leader with a passion for primary care? Do you thrive in a collaborative environment where strategic execution, process improvement, and patient-centered care are at the heart of what you do?
Logan Health is looking for a Manager of Outpatient Services to oversee two high-volume Primary Care & Walk-In Clinics. In this role, you will direct and coordinate staff and activities to achieve exceptional care, superb service, and maximal productivity.
Our Mission: Quality, compassionate care for all.
Our Vision: Reimagine health care through connection, service and innovation.
Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.
Why Join Us?
Impact & Growth: Your leadership will directly enhance our primary care and walk-in services, ensuring top-tier patient care from initial contact to the close of services.
Supportive & Collaborative Culture: Work alongside an experienced provider team and partner with clinic supervisors, leadership, and human resources to drive employee engagement, cohesiveness, and innovation.
Opportunity to Drive Change: From optimizing revenue cycles to spearheading continuous quality improvement (CQI) and safety initiatives, you will be a key player in operationalizing changes that impact the organization's strategic success.
Work-Life Balance & The Montana Lifestyle: Enjoy the breathtaking surroundings of Northwestern Montana while making a meaningful, lasting impact in your community's healthcare system.
What You’ll Do (Key Responsibilities)
Operational Leadership: Manage day-to-day operations for both clinic locations, ensuring all business functions and workflows are efficient, effective, and aligned with Logan Health policies.
Patient Experience & Quality: Champion a culture of immediate service recovery and transparency. Respond to patient concerns and drive initiatives to improve patient access, experience, and overall care quality.
Financial & Strategic Management: Provide input for the assigned area's budget, monitor statistical reporting, and manage variances. Work closely with the finance department to support accurate documentation and revenue cycle requests.
Team Development & Engagement: Foster a supportive culture through coaching, training, and individual motivation. Lead by example using Logan Health’s core values (integrity, compassion, service, excellence, and ownership) to improve retention and physician/staff engagement.
Compliance & Risk Management: Ensure strict compliance with safety, risk management, infection prevention, HIPAA, and all local, state, and federal regulatory practices (including HQAA accreditation standards).
What We’re Looking For (Qualifications)
Education: Bachelor’s degree in a healthcare or business-related field (OR an equivalent combination of education/experience from which comparable knowledge can be acquired).
Leadership Experience: Minimum of 3 years of leadership experience (healthcare leadership highly preferred), demonstrating the ability to navigate difficult personalities and manage sensitive situations with tact and diplomacy.
Industry Experience: Minimum of 3 years of progressive work experience in a relevant healthcare setting, including a strong understanding of the healthcare environment, reform, and care delivery systems.
Business Acumen: Knowledge of government/reimbursement regulations, HIPAA guidelines, and the ability to research, interpret, and present comprehensive data reports.
Core Competencies: Excellent organizational and critical-thinking skills, high emotional intelligence, and proficiency in the Microsoft Office Suite.
Join Logan Health – Make a Difference Every Day
This is more than a job—it’s an opportunity to lead a high-performing team, drive meaningful change, and shape the future of outpatient care in Montana. If you’re ready to bring your expertise, leadership, and passion for healthcare to Logan Health, we’d love to hear from you.
Apply today and be part of something bigger!
Shift:
Day Shift - 8 Hours (United States of America)
Schedule:
Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
Notice of Pre-Employment Screening Requirements
If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:
Criminal background check
Reference checks
Drug Screening
Health and Immunizations Screening
Physical Demand Review/Screening
Equal Opportunity Employer
Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.
