Top 68 Customer engagement manager Jobs in Binghamton, Ny

Customer Engagement Manager
Toyota Material Handling North America Inc —Greene, NY
- $83,340 - $120,540 a year
- Hybrid work
- 6 years
- Marketing
- Office
- Paid holidays
- Disability insurance
Quick Apply
Pharmacy Manager
Weis Markets —Binghamton, NY
- $94,000 - $155,000 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Territory Manager, Surgical Pain - Buffalo / Rochester, NY
Avanos Medical —New York State
- $70,000 - $130,000 a year
- Full-time
- Surgery
- Up to 50% travel
- Marketing
- Health insurance
- 401(k) matching
Territory Manager, Surgical Pain - Long Island / Lower NY
Avanos Medical —New York State
- $70,000 - $130,000 a year
- Full-time
- Surgery
- Up to 50% travel
- Marketing
- Health insurance
- 401(k) matching
Arts and Creative Industries Employer Relations Manager - Binghamton University
Binghamton University —Binghamton, NY
- $65,000 - $70,000 a year
- Full-time
- Background check
- Sales
- Public speaking
E-Commerce Operations Manager
Amphenol Communications Solutions —Endicott, NY
- $90,000 - $120,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
E-Commerce Operations Manager
Amphenol TCS —Endicott, NY
- $90,000 - $120,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
IT Project Manager III
UHS Hospitals —Binghamton, NY
- $40.70 - $61.05 an hour
- Full-time
- Hospital
- Customer service
- Office
- 403(b) matching
- Health insurance
Quick Apply
Plant Manager
CMP Advanced Mechanical Solutions —Binghamton, NY
- $95,000 - $100,000 a year
- Background check
- Engineering
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
HUMAN RESOURCES MANAGER - Binghamton University - Binghamton, NY
Chartwells HE —Binghamton, NY
- $95,000 - $100,000 a year
- Full-time
- Background check
- Master's degree
- Analysis skills
- Commuter assistance
- Paid parental leave
Quick Apply
11d
Program Manager
Susquehanna County Interfaith —Montrose, PA
- $52,109.84 - $60,000.00 a year
- Full-time
- 5 years
- Bachelor's degree
- Travel
- Paid time off
Quick Apply
Program Manager I - Air Transport (Development)
BAE Systems Inc. —Endicott, NY
- $120,874 - $205,486 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Senior level
- Health savings account
- Paid holidays
Program Manager II - Air Transport Systems
BAE Systems Inc. —Endicott, NY
- $136,000 - $231,200 a year
- Full-time
- Hybrid work
- Engineering
- 11+ years
- Analysis skills
- Health savings account
- Paid holidays
Manager I, Plant Production Planning
Crown Holdings —Nichols, NY
- $105,000 - $125,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Bachelor of Science
6d
Project Manager – iWAREHOUSE® Technology Solutions
Toyota Material Handling North America Inc —Greene, NY
- $73,800 - $94,600 a year
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
7d
MDM Delivery and Enablement Manager
Toyota Material Handling North America Inc —Greene, NY
- $118,590 - $152,040 a year
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Quick Apply
Beauty Lead
JCPenney —Johnson City, NY
- $17.50 - $21.88 an hour
- Merchandising
- Mid-level
- In-person
- Paid holidays
- Health insurance
Assistant Manager
Visionworks —Binghamton, NY
- $16.28 - $21.58 an hour
- Full-time
- No high school diploma
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
Quick Apply
4d
Retail Rock Climbing Lead
DICK'S Sporting Goods —Johnson City, NY
- $19 - $27 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
4d
Lead Line Engineer
Avangrid —Binghamton, NY
- $114,332 - $142,916 a year
- Customer service
- Computer literacy
- Engineering
- Dental insurance
- Tuition reimbursement

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Customer Engagement Manager

Toyota Material Handling North America Inc -
Greene, NY

Quick Apply

Job Details

$83,340 - $120,540 a year

Benefits

Paid holidays
Disability insurance
Relocation assistance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
401(k) 6% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Join our Team as a Customer Engagement Manager!

The Role:

We are hiring an experienced team player who serves as a trusted advisor, thought leader, and focal point to manage and improve customer satisfaction on our most important accounts. The Customer Engagement Manager will manage multiple stakeholders (internal and external), communicate roadmaps for projects and initiatives, lead with a solutions-based mindset, and execute on goals. They also have a strong passion for the data ecosystem and for deeply understanding our customer's business needs and objectives.

The Customer Engagement Manager understands the balance between meeting our customer's goals and Raymond capability. This includes managing gathering and prioritizing product and customer requirements, defining the product vision and roadmap, and collaborating closely with cross functional teams including our Solution & Support Centers (S&SC's) to deliver industry leading solutions.

What You'll Be Doing:

Focus on our largest customers, work closely with internal dedicated Directors and account teams, as well as build strong connections and relationships with customers on a daily basis.
Communicate clearly and drive conversations with customers to demonstrate alignment between customer needs Raymond and S&SC solutions, promoting identified opportunities for growth.
Work with cross-functional teams to amplify the voice of the customer and escalate their needs, issues, and requests to the proper internal teams and S&SC's delivering on time solutions.
Schedule and lead recurring weekly, monthly, and QBR meetings depending on the customer success plan and engagement strategy. Build & deliver customer facing material with a high attention to detail and limited review.
Determine current and future customer and market needs through market intelligence and voice of customer efforts. Amiable personality, able to think and act from both customers and Raymond's perspective.
Work closely with engineering, project, and product management for product roadmap, strategic product planning, RFP response, and life cycle management. Act as an interface to champion the development of next generation solutions and services.
Engage with and provide direction to senior management on business needs, challenges, opportunities, RFP's and financial implications. Create programs, strategy, and content to increase market share and revenue.
Prioritize tasks, manage multiple activities, monitor project progress, and report program statuses to customer and executive management in a timely fashion. Escalate situations as required.
Meet customer requirements and commitment to customer service & satisfaction with a sense of urgency.
Demonstrate sophisticated business judgment on both the part of the Sales and Service Center and the Company.
Cultivate a collaborative regional & local team culture that promotes accountability, innovation, and continuous improvement.
Provide input to senior management on pricing, product development, and marketing initiatives based on market feedback and sales trends.

What We're Looking For:

Bachelor's degree in business administration, marketing, engineering or related field required.
6 + years of broad experience in product management, product marketing, product engineering, or an analytical role.
Possess a sense of urgency to meet or exceed customer requirements and quality expectations.
Excellent verbal and written communication skills, with the ability to communicate with all levels of the organization including senior and executive level staff as key to success.

Where and When You'll Work:

Enjoy the best of both worlds with a hybrid schedule—collaborate in person at our Greene, NY or Columbus, IN offices Monday through Wednesday and work remotely Thursday and Friday.
Up to 25% travel may be required.

What Your Total Compensation & Benefits Package will look like:

Salary - $83,340 - $120,540 per year. Compensation depends on the selected candidate's education and experience.

Relocation: This role may be eligible for relocation assistance.

World Class Benefits:

Competitive Salary
Generous Paid Time Off and 13 Paid Holidays
Affordable Medical plans and no-cost Dental & Vision options
100% 401(k) match up to 6%
Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
Tuition Assistance Program
Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
Recognition and Kaizen (continuous improvement) Reward Programs
Meaningful opportunities for personal and professional development
Best in class work culture!

Big Name | Big Opportunities | Life is Better at Toyota

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Learn more here: https://www.toyotaforklift.com/careers

Follow us on Social Media: Working at Toyota Material Handling | Glassdoor

#LI-Hybrid

Additional Details : Employment authorization required. Toyota Material Handling North America will not pursue visa sponsorship for this position.

Quick Apply

Refine Your Search

customer engagement manager jobs in binghamton, ny

Customer Engagement Manager

Pharmacy Manager

Territory Manager, Surgical Pain - Buffalo / Rochester, NY

Territory Manager, Surgical Pain - Long Island / Lower NY

Arts and Creative Industries Employer Relations Manager - Binghamton University

E-Commerce Operations Manager

E-Commerce Operations Manager

IT Project Manager III

Plant Manager

HUMAN RESOURCES MANAGER - Binghamton University - Binghamton, NY

Program Manager

Program Manager I - Air Transport (Development)

Program Manager II - Air Transport Systems

Manager I, Plant Production Planning

Project Manager – iWAREHOUSE® Technology Solutions

MDM Delivery and Enablement Manager

Beauty Lead

Assistant Manager

Retail Rock Climbing Lead

Lead Line Engineer

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