The Senior Human Resources Business Partner at United Health Services (UHS) partners with healthcare leaders to drive workforce strategy, employee relations, and organizational effectiveness across a complex healthcare environment. This role blends strategic consulting, data-driven insight, and hands-on coaching to strengthen culture, engagement, and compliance, enabling teams to deliver exceptional patient care. The Senior HR Business Partner works at the intersection of people, performance, and purpose, influencing outcomes and building trusted relationships that help leaders and employees grow together. At UHS, teamwork, connection, and continuous improvement fuel careers that make an impact.
Primary Department, Division, or Unit:
Employee Relations, UHS Human Resources
Primary Work Shift:
Day
Regular Scheduled Weekly Hours:
40
Compensation Range:
$49.24 - $73.86 per hour, depending on experience
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Essential Functions:
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Align human resources strategies with business objectives to support operational performance, workforce effectiveness, and a positive employee experience across assigned healthcare business units
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Advise leaders and managers on talent management, performance management, workforce planning, employee engagement, and organizational effectiveness to advance short- and long-term business goals
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Partner with business leaders to design and implement HR initiatives that strengthen culture, inclusion, leadership capability, and retention in a complex healthcare environment
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Analyze workforce trends, metrics, and employee insights to inform data-driven recommendations, policies, and people solutions aligned with organizational priorities
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Manage complex employee relations matters, including investigations and grievance resolution, using sound judgment, empathy, and objectivity to mitigate risk and support trust
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Provide day-to-day HR guidance on coaching, counseling, corrective action, and career development to promote accountability, growth, and engagement
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Collaborate across Human Resources centers of excellence to deliver consistent, high-quality people services that reflect UHS values and healthcare best practices
Scope and Impact:
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Influence individual, team, and organizational outcomes by translating business needs into scalable human resources strategies within assigned service lines or departments
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Exercise professional judgment in advising leaders on people decisions, escalating complex or high-risk issues in accordance with established guidelines and governance
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Operate with a high degree of autonomy under general direction, maintaining accountability for outcomes, quality, and stakeholder relationships
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Support organizational change initiatives, restructures, and succession planning efforts to ensure continuity of care and operational stability
Compliance and Professional:
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Maintain working knowledge of federal, state, and local employment laws and healthcare regulatory requirements to reduce risk and ensure compliant people practices
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Partner with Legal and other stakeholders as needed to address regulatory, policy, or employee relations matters appropriately and consistently
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Complete required organizational training, education, and competency validations within established timelines
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Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations
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As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks
Additional Expectations:
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Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions
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Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations
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Perform additional responsibilities as required to meet department and organizational needs
Required:
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Bachelor’s Degree
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At least 10 years of related experience in a role or field that provides transferable skills or knowledge relevant to the position
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At least 5 years of project/operations leadership experience leading projects, workflows, or operational processes
Preferred:
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Master’s Degree
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HRCI Professional in Human Resources (PHR) certification
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SHRM Certified Professional (SHRM-CP) certification
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At least 3 years of healthcare experience working in the healthcare industry in any job function
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At least 3 years of people leadership experience managing, coaching, and developing staff
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At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.
A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.
Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.
A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
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United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!
United Health Services is an Equal Opportunity Employer.
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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.
