Top 12 Carmax Jobs in Birmingham, Al

Service Operator
CarMax —Hoover, AL
- $17.89 - $20.13 an hour
- 8 hour shift
- Dealership
- Communication skills
- Entry level
- Paid jury duty
- Paid holidays
1d
Sales Consultant (Part-Time)
CarMax —Hoover, AL
- Part-time
- Dealership
- Communication skills
- Entry level
- Paid training
Vehicle Condition Assessor
CarMax —Hoover, AL
- $17.89 - $20.13 an hour
- 8 hour shift
- Inventory management
- Customer service
- Merchandising
- Paid jury duty
- Paid holidays
Business Office Associate - Full Time
CarMax —Hoover, AL
- $17.89 - $20.13 an hour
- 8 hour shift
- Dealership
- Mentoring
- Organizational skills
- Paid jury duty
- Paid holidays
Service Consultant
CarMax —Hoover, AL
- 8 hour shift
- Dealership
- Communication skills
- Entry level
- Paid jury duty
- Paid holidays
1d
Class A Commercial Driver - Night Shift
CarMax Auto Superstores, Inc. —Hoover, AL
- $21.50 - $36.60 an hour
- 8 hour shift
- Clean driving record
- CDL A
- Mid-level
- Paid jury duty
- Paid holidays
Automotive Technician
CarMax —Hoover, AL
- $18.20 - $31.90 an hour
- 8 hour shift
- Dealership
- Ability to walk for extended periods
- Mid-level
- Paid jury duty
- Paid holidays
Apprentice Technician
CarMax —Hoover, AL
- 8 hour shift
- Dealership
- Driver's License
- Ability to stand for extended periods
- Paid jury duty
- Paid holidays
9h
Sales Consultant - Full Time
CarMax —Hoover, AL
- 8 hour shift
- Dealership
- Communication skills
- Entry level
- Paid training
- Paid jury duty
9h
Inventory Associate
CarMax —Hoover, AL
- $12.76 - $21.60 an hour
- 8 hour shift
- Dealership
- Driver's License
- Driving
- Paid training
- Paid jury duty
9h

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Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per…

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Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per…
Customer Advisor
CarMax Auto Superstores, Inc. —Columbus, OH
Assist Service/Customer Operators with incoming service calls when needed. Demonstrate exceptional telephone etiquette and active listening skills.
$23.60 an hour

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Service Operator

CarMax -
Hoover, AL

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Job Details

Full-time
$17.89 - $20.13 an hour
1 day ago

Benefits

Paid jury duty
Paid holidays

Qualifications

Customer communication
Spreadsheets
In-person customer service
Automotive service record keeping
Cross-functional collaboration
Cross-functional communication
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

7224 - Birmingham - 2696 John Hawkins Pkwy, Hoover, Alabama, 35244

CarMax, the way your career should be!

Position Overview

As a Service Operator, you will play a vital role in delivering exceptional customer service and ensuring smooth operations within our Service Department. From assisting customers in person and over the phone to supporting service processes before, during, and after repairs, you’ll be the friendly, knowledgeable point of contact that keeps everything running efficiently. This is your opportunity to join a best-in-class team at CarMax, where innovation, integrity, and putting people first are at the heart of everything we do.

Why CarMax

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

Respond promptly and professionally to all incoming service calls, demonstrating empathy and a customer-first mindset
Assist Service Consultants and Customer Advisors with customer interactions as needed to ensure seamless service experiences
Schedule service appointments and provide accurate routing of calls and inquiries
Deliver timely written messages to the appropriate team members for follow-up
Manage repair requests by coordinating and scheduling appointments efficiently and perform reminder calls for upcoming appointments and contact customers when special-order parts arrive
Maintain compliance by auditing sublet invoices, loaner logs, and dealer tags according to CarMax guidelines
Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

Strong interpersonal and communication skills, with proven ability to deliver outstanding customer service
Exceptional telephone etiquette and active listening abilities to ensure positive customer interactions
Ability to execute standardized service processes and maintain high customer satisfaction scores
Proficiency in data entry and record-keeping, with intermediate computer skills including spreadsheets
Capability to thrive in a fast-paced environment, multitasking effectively while collaborating with cross-functional teams
Flexibility to work varied shifts, including nights, weekends, and holidays, while maintaining professional appearance and integrity

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The hourly rate for this position is:

$17.89 - $20.13

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Apply Now

Refine Your Search

carmax jobs in birmingham, al

Service Operator

Sales Consultant (Part-Time)

Vehicle Condition Assessor

Business Office Associate - Full Time

Service Consultant

Class A Commercial Driver - Night Shift

Automotive Technician

Apprentice Technician

Sales Consultant - Full Time

Inventory Associate

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