Top 6 Collections supervisor Jobs in Birmingham, Al

Manager, Credit & Accounts Receivable
Royal Cup, Inc. —Birmingham, AL
- $115,000 - $135,000 a year
- Microsoft Outlook
- Customer service
- 5 years
- Paid parental leave
- Paid holidays
Corporate AR Manager
ITAC Solutions —Birmingham, AL
- Up to $125,000 a year
- Hybrid work
- Bachelor's degree
- Mentoring
- Organizational skills
- Paid holidays
- Disability insurance
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Credit Risk Management Consumer Credit Manager
Regions —Hoover, AL
- $134,705.45 - $188,840.00 a year
- Full-time
- Management
- 5 years
- Office
- Health savings account
- Health insurance
6d
Senior Credit Manager
AIR ENGINEERS, LLC —Birmingham, AL
- Full-time
- ERP systems
- Office
- 3 years
Quick Apply

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Manager, Credit & Accounts Receivable

Royal Cup, Inc. -
Birmingham, AL

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Job Details

$115,000 - $135,000 a year

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance

Qualifications

Computer operation
Team member evaluation
Microsoft Outlook
Team leadership
Performance feedback (performance evaluation method)
De-escalation techniques
Windows
Desktop applications

Full Job Description

Manager, Credit & Accounts Receivable

Overview

Summary:

The Manager, Credit & Accounts Receivable will report to the VP, Controller and be responsible for leading the credit, collections, and accounts receivable functions. This role will oversee internal controls, credit risk assessment, dispute resolution, collection performance, and AR reporting. In addition, this role will manage bankruptcy processes and provide strategic oversight to a team of Collection and AR Specialists, ensuring operational efficiency and strong cash flow management.

Supervisory Responsibilities:

Recruits, interviews, hires, and trains new staff.
Oversees the daily workflow of assigned staff.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.

Key Responsibilities:

Lead the credit and collections team to continually achieve operation excellence
Optimize cash collection, customer portfolio management, and credit risk mitigation by ensuring effective collections processes and timely billing practices
Demonstrate a thorough understanding of Royal Cup’s credit/collections and accounts receivable operations, services, and activities
Assess and communicate performance deviations to plan (Strategy Deployment)
Establish aging, cash, and DSO goals/KPIs and monitor forecast to plan
Cultivate/strengthen relationships with field sales personnel
Establish bad debt allowance and approve write-offs within schedule of authority
Ensure compliance with policy and regulatory requirements
Update and distribute monthly AR and portfolio activity reports
Generate comprehensive reports specific to AR performance
Continuously monitor high-exposure accounts, utilizing internal/external sources
Oversight of the credit review process, maintenance of credit application flow, and credit scoring models
All other duties as assigned

Minimum Qualifications:

Bachelor’s Degree (preferably in Accounting, Business Administration, or another related field) and/or the equivalent in education and work experience.
5+ years of progressive management and leadership experience
Proven track record of achieving financial targets and objectives (i.e., DSO), productivity, and process cost
Ability to think strategically, act operationally and manage risk
Strong financial analysis abilities
Excellent communication skills, verbal, written, and presentation
Ability to calmly de-escalate hostile situations to the best possible resolution
Proficient in MS Windows and Office, including Outlook, Word, Excel, PowerPoint and able to learn and apply company technology software and programs
Ability to manage others, objectively monitor performance and provide constructive feedback as needed
The ability to successfully complete the pre-employment process

Preferred Qualifications:

10+ years in commercial credit and collections
Certified Credit Executive (CCE), NACM Membership preferred
Prior experience with SAP preferred

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer
Frequent sitting, standing, walking, reaching, typing, reading, talking, and hearing
The ability to lift up to 10 pounds, on occasion, with or without assistance

COMPANY PROFILE:

Royal Cup, Inc. is the proven leader in sourcing, roasting, blending and providing high-quality coffees and fine teas since 1896 and is the chosen partner for restaurants, hotels, offices and commuters across the country. We are a privately held company rooted in a longstanding tradition of coffee roasting excellence who takes pride in our unparalleled dedication to customer care.

We are a large, privately held national importer, roaster and distributor of coffees, teas and related products that has been in business for more than 130 years. Royal Cup, Inc. currently provides product and service to restaurant, hotels, convenience stores, businesses and individuals throughout the United States, and we’re growing!

At Royal Cup, Inc. having a customer centric focus is not simply a motto; our employees believe we each have a responsibility to provide outstanding service to our customers. Our customer centric focus results in actions we live by that not only retain our current customer base but grow our presence with new, high impact accounts across the country based on exceptional products and service.

We believe serving our customers well, serves us well. We are results oriented and strive to not only retain our current customer base but grow our presence with new, high impact accounts across the country by offering exceptional products and service.

Royal Cup Coffee and Tea strives to be sustainably minded and a good corporate steward in all business endeavors. It is also what others expect of us – our employees, our customers and vendors, our local communities, and the coffee and tea industry we help represent. This mindset permeates the actions we take today, tomorrow and today for tomorrow.

BENEFITS:

Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well-caffeinated team, the benefits program includes healthcare, dental, vision, 401(k), company-paid life and disability insurance, Flexible Spending Account plan, select tuition reimbursement, paid parental leave, remote work opportunities, paid holidays, and vacation time. We also provide ongoing training that is designed to provide maximum success for our employees.

Royal Cup is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status. For individuals with disabilities who would like to request an accommodation, please contact us at 1-800-366-5836.

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collections supervisor jobs in birmingham, al

Manager, Credit & Accounts Receivable

Corporate AR Manager

Credit Risk Management Consumer Credit Manager

Senior Credit Manager

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