Top 7742 Of customer experience Jobs in Birmingham, Al

Patient Registration Specialist
MainStreet Family Care —Birmingham, AL
- From $18 an hour
- 12 hour shift
- Computer literacy
- Urgent Care
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Patient Access Scheduler | Full Time, Days, 100% Onsite
Guidehouse —Birmingham, AL
- Full-time
- Hospital
- High school diploma or GED
- Fair chance
- Health savings account
- Paid holidays
Call Center Representative
BrandNest —Birmingham, AL
- $17 - $27 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
Quick Apply
11d
Patient Account Specialist- Customer Support-Remote
Upstream Rehabilitation —Birmingham, AL
- $15 - $16 an hour
- Part-time
- Remote
- HIPAA
- No high school diploma
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Five Star Call Centers —Birmingham, AL
- $14 an hour
- Full-time
- Remote
- Entry level
- Paid training
12h
Customer Account Assistant – Entry Level
BrandNest —Birmingham, AL
- $18 - $28 an hour
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Paid training
Quick Apply
11d
Dispatch Assocaite
AMR —Birmingham, AL
- From $21 an hour
- Urgently hiring
- High school diploma or GED
- Organizational skills
- Entry level
10d
Call Center Representative - DHA
US Social Security Administration —Birmingham, AL
- $40,736 - $82,007 a year
- Online Application
- Hybrid work
- Background check
- High school
- Pass drug screening
Client Service Representative – Immediate Start
BrandNest —Birmingham, AL
- $20 - $29 an hour
- Urgently hiring
- High school diploma or GED
- Organizational skills
- Communication skills
- Paid training
- Opportunities for advancement
Quick Apply
Data Processor I (Remote)
Neumo Holdings LLC —Birmingham, AL
- Full-time
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
4d
Transporter
Children's of Alabama —Birmingham, AL
- 8 hour shift
- English
- High school diploma or GED
- Entry level
8d
(USA) Personal Shopper - Sam's
Sam's Club —Homewood, AL
- $17 - $25 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
Production Operator
Kamtek Inc. —Birmingham, AL
- Full-time
- Ability to walk for extended periods
- High school diploma or GED
- Math
Quick Apply
Switchboard Operator
Grandview Medical Center —Birmingham, AL
- Full-time
- Organizational skills
- Communication skills
- Entry level
Quick Apply
Registration & Insurance Verification Center, Representative - Pre-Certification Division (AM)
UAB Medicine —Birmingham, AL
- Full-time
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- Paid parental leave
- Health insurance
5h
Registrar
Grandview Medical Center —Birmingham, AL
- Full-time
- Computer skills
- Business Administration
- Medical terminology
Quick Apply
1d
Intake Clerk
Alabama Northern District Court —Birmingham, AL
- $40,753 - $66,292 a year
- Email
- Word processing
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Support Specialist
Children's of Alabama —Birmingham, AL
- 8 hour shift
- Computer science
- Computer Science
- High school diploma or GED
Patient Intake Specialist-WC Team
Upstream Rehabilitation —Birmingham, AL
- $15 - $18 an hour
- Part-time
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Medicare Member Advocate I
VIVA HEALTH —Birmingham, AL
- From $17 an hour
- 8 hour shift
- Word processing
- HIPAA
- English
- Wellness program
- Paid parental leave
Quick Apply
13d

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Patient Registration Specialist

MainStreet Family Care -
Birmingham, AL

Quick Apply

Job Details

Full-time
From $18 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
Computer literacy
High school diploma or GED
Technical Proficiency
Office experience

Full Job Description

MainStreet Support Team Specialist (Full-Time) – Birmingham, AL

MainStreet Family Care operates nearly 70 clinics across Alabama, Florida, Georgia, and North Carolina. We are dedicated to enhancing the healthcare experience in the rural communities we serve across the Southeastern United States—it is our mission to go the extra mile to help patients heal better and feel better… FAST.

The MainStreet Support Team is vital to cultivating an exceptional patient experience. Whether assisting with registration prior to check-in, or answering questions long after check-out, Support Team Specialists are enthusiastic to provide assistance efficiently and sympathetically. You’ll have the opportunity to shape our company’s image and collaborate with others who value communication, consistency, and compassion – here at MainStreet, we are family!

The ideal MainStreet Support Team Specialist is someone who thrives working in a team environment and genuinely enjoys helping others. You’re organized, detail-oriented, tech savvy, and able to prioritize efficiently to accomplish multiple tasks. You possess strong communication skills, take a proactive approach to problem-solving, and maintain a positive, adaptable mindset. If you’re passionate about transforming healthcare for rural communities – we’d love to meet you!

Location Requirements:
This position is in-office (not remote), located at our headquarters in downtown Birmingham, AL. You must be able to reliably commute or plan to relocate before starting work.

What You’ll Do:
As a MainStreet Support Team Specialist, you will focus on a few key areas that are essential to supporting MainStreet patients and staff members;

Kiosk Assistance:
You will be the first point of contact for patients, remotely guiding them through registration and check-in on kiosks located inside the waiting rooms of our urgent care clinics. Your assistance will ensure a smooth and stress-free experience as you help them navigate the process easily and efficiently.

Insurance Eligibility Verification:
Verifying insurance coverage to ensure eligibility and accurately determine urgent care co-payments prior to the patient’s arrival is an essential task of this role.

Follow-Up Support:
MainStreet believes in supporting patients in their healthcare journey, even after they have left the office. When patients have questions, you will answer phone calls with kindness, empathy, and confidence, as you are empowered to provide them with a resolution or thoughtfully triage them to the correct department. Showcase your written communication skills when you respond to patient inquiries via virtual mail professionally, in accordance with company policies and HIPAA guidelines. Accuracy is imperative when submitting medical records requested by patients, providers, and attorneys. Timeliness and attention to detail is essential when processing referrals ordered by our providers for our primary care patients.

Billing Support:
Some functions of billing support include processing payments or issuing refunds when necessary, while ensuring patient account balance remains accurate. Critical thinking and problem solving skills will be engaged as you assist patients with post-visit financial account questions, including: investigating insurance claims, correcting errors, and clearly explaining balances.

Every task will be accomplished by utilizing our internal ticketing portal to manage requests efficiently while staying organized. Aptly named, the MainStreet Support Team may be assigned additional duties as the need arises. You will thrive as a dependable team player—ready to jump in, multitask, and provide support whenever needed!

Schedule:This role follows a rotating 5/2 schedule:
•
Week 1: Monday Tuesday Friday Saturday Sunday

•
Week 2: Wednesday & Thursday

•
Weekday Shifts: 12 hour shifts from 8:30AM – 8:30PM

•
Weekend Shifts: 8 hour shifts from 1:30PM – 9:30PM

What You Need:
•
High school diploma or GED

•
1+ year of professional office or customer service experience

•
Tech-savvy and confident using computers—comfortable jumping between programs, learning new systems, and connecting basic hardware devices such as keyboards and headphones.

•
Strong communication skills, both written and verbal

•
A positive, team-oriented attitude with a passion for helping others

•
Knowledge of: referrals, medical records, insurance verification or medical billing processes is a plus, but not required

Why You’ll Love It Here:
Your helpful and professional demeanor will directly enhance the patient experience, and your contribution on the MainStreet Support Team will revolutionize the way rural communities receive healthcare.

•
Competitive starting salary of $18/hr

•
Health, dental & vision benefits

•
401K plan, paid time off, and more

Next Steps:
If we think you’re a great fit, we’ll invite you to:
•
A pre-employment assessment

•
A recruiter phone screening

•
A final interview with our team

Join MainStreet Family Care and contribute to our mission of providing excellent healthcare in rural communities and making a difference in patients’ lives. If you’re ready to bring compassion, teamwork, and dedication to a role where your support truly matters, we’d love to meet you. Apply today and become part of a team that’s committed to caring for our communities—and each other.

Quick Apply

Refine Your Search

of customer experience jobs in birmingham, al

Patient Registration Specialist

Patient Access Scheduler | Full Time, Days, 100% Onsite

Call Center Representative

Patient Account Specialist- Customer Support-Remote

Customer Service Representative

Customer Account Assistant – Entry Level

Dispatch Assocaite

Call Center Representative - DHA

Client Service Representative – Immediate Start

Data Processor I (Remote)

Transporter

(USA) Personal Shopper - Sam's

Production Operator

Switchboard Operator

Registration & Insurance Verification Center, Representative - Pre-Certification Division (AM)

Registrar

Intake Clerk

Customer Support Specialist

Patient Intake Specialist-WC Team

Medicare Member Advocate I

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