Top 15 Assistant manager hotel Jobs in Birmingham Al

Assistant General Manager
Fairfield Inn Birmingham - RAM Hotels —Birmingham, AL
- Full-time
- Ability to walk for extended periods
- Mid-level
- Hotel
- 401(k)
- Opportunities for advancement
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Guest Service Representative
HILTON GARDEN INN - BIRMINGHAM —Birmingham, AL
- Weekends as needed
- Computer literacy
- English
- Mid-level
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Guest Service Representative - Night Auditor (Part Time 11pm-7am)
COURTYARD - TRUSSVILLE —Birmingham, AL
- Part-time
- Computer literacy
- English
- Mid-level
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3d
Assistant General Manager Hilton Garden Inn
Hilton Garden Inn Birmingham Liberty Park —Hoover, AL
- $48,000 - $55,000 a year
- Weekends as needed
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
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AM Hotel Front Desk Agent
Hilton Garden Inn - Liberty Park, RAM Hotels —Vestavia Hills, AL
- $15 an hour
- Part-time
- Hotel
- Entry level
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Front Desk Associate
Home2 Suites - Birmingham, RAM Hotels —Birmingham, AL
- Bilingual
- Microsoft Word
- Ability to walk for extended periods
- 401(k)
- Opportunities for advancement
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Front Desk Agent- Fairfield Inn Birmingham
Fairfield Inn Birmingham - RAM Hotels —Birmingham, AL
- $13 - $15 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
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Front Office Manager
Fairfield Inn Birmingham - RAM Hotels —Birmingham, AL
- Background check
- Microsoft Excel
- Sales
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Front Desk Agent- Fairfield Inn Birmingham (FOSSE EXPERIENCE IS A PLUS)
Fairfield Inn Birmingham - RAM Hotels —Birmingham, AL
- $13 - $15 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
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Front Office Manager
Fairfield Inn & Suites birminghamm —Birmingham, AL
- $16 - $17 an hour
- Full-time
- Mid-level
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d
Front Desk Agent
Springhill Suites Colonnade —Birmingham, AL
- $14 an hour
- Full-time
- Bilingual
- Ability to walk for extended periods
- Hotel
- Opportunities for advancement
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Front Office Manager
Hampton Inn & Suites Colonnade —Birmingham, AL
- From $17 an hour
- Full-time
- Bilingual
- Mid-level
- In-person
- Health insurance
- Dental insurance
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Front Office Manager
Springhill Suites Colonnade —Birmingham, AL
- $17 an hour
- Full-time
- Bilingual
- Microsoft Word
- Inventory management
- Opportunities for advancement
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Guest Service Representative - Night Auditor (Part Time 11pm-7am)
COURTYARD - TRUSSVILLE —Birmingham, AL
Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible. High school diploma or equivalent.
Quick Apply
3d
Receptionist - Part Time
East Glen —Birmingham, AL
Perform general office and secretarial duties including typing, answering telephone, maintaining files, photocopying, and faxing.
Quick Apply
8d

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Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
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HIRING EXPERIENCED NIGHT AUDITOR
Best Western Lakewood Inn —Hebron, OH
Responsibilities include* registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
From $12 an hour
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assistant manager hotel jobs near birmingham al

Assistant General Manager

Fairfield Inn Birmingham - RAM Hotels
Birmingham, AL

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Job Details

Full-time

Benefits

401(k)
Opportunities for advancement

Qualifications

Team leadership
Managing hospitality teams
Task assignment
General management

Full Job Description

Who Are We?

RAM Hotels – a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests' demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career; you become part of the RAM Hotels family!

POSITION: Assistant General Manager

JOB SUMMARY

The Assistant General Manager will coordinate the daily activities of the property, and the hotel personnel as directed. He/she will provide support to the General Manager and assume the responsibilities of the General Manager in their absence. The AGM will collaborate with the GM to improve our level of service and enhance the profitability of our hotel. (S)he will assist in the training of new team members and oversee the day-to-day operations of the front desk team, as well as housekeeping.

JOB RESPONSIBILITIES

Assign duties to staff and observe performance to ensure adherence to hotel policies and established operating procedures.
Provide training to staff, including job specific, safety and security content.
Assist with the hiring and onboarding process.
Review team member performance and work with the GM to conduct performance reviews and disciplinary warnings.
Maintain accurate records, including deposits, PM’s, Deep Cleans, guest requests, complaints, etc.
Adhere to all company and brand standard operating procedures.
Review and respond to guest requests and/or complaints.
Assumes the role of GM, in his/her absence.
Is available and able to report to the property at a moment’s notice.
Primarily works the 3pm – 11pm shift, and covers shifts as needed and determined by the General Manager.
Maintains guest service as the driving philosophy of the hotel.
Personally demonstrates a commitment to guest service by responding promptly to guests' needs with an interest and concern in satisfying every guest.
Ensures hotel staff, including all new hires are trained to meet service standards.
Develops added-value customer service programs regarding housekeeping services.
Can communicate to guests about hotel promotions, local attractions, and points of interest.
Empowers hotel staff to deliver great guest service by encouraging responsiveness to guests' needs.
Meets or exceeds hotel guest satisfaction measures.
Ensures hotel standards and services contribute to the delivery of consistent guest service.
Engage every guest in conversation and recognition.
Resolve any guest issue immediately.
Promote the hotel by demonstrating high level of positive attitude and energy to serve our guests.
Take proactive approaches when dealing with guest concerns.
Always extend professionalism and courtesy to guests.
Become involved in the community and/or government affairs.
Other duties as assigned.

PROFESSIONAL EXPERIENCE

Bachelor's degree inhospitality management orsimilar degree or an equivalent combination of education and experience.

Hotel operations experience to includeknowledge of all applicable laws, ordinances, regulations, andrequirements offederal, state, and municipal authority.

Minimum 2 years’ experience in Customer Service.

REQUIRED SKILLS

Ability to work in a fast-paced environment.
Must be flexible to work varied schedules.
Ability to delegate and direct the activities of the team to ensure efficient operation.
Excellent written and oral communication skills.
Must have the physical ability to walk, bend, and stand for long time periods.
Must be able to lift up to 25 lbs.

ESSENTIAL SKILLS

Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure.
Promote the property by demonstrating a “top-notch” attitude toward our guests which includes anticipating the guests needs – be proactive.
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments.

BENEFITS

RAM Hotels hire the best people; we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive. health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.

RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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Refine Your Search

assistant manager hotel jobs in birmingham al

Assistant General Manager

Guest Service Representative

Guest Service Representative - Night Auditor (Part Time 11pm-7am)

Assistant General Manager Hilton Garden Inn

AM Hotel Front Desk Agent

Front Desk Associate

Front Desk Agent- Fairfield Inn Birmingham

Front Office Manager

Front Desk Agent- Fairfield Inn Birmingham (FOSSE EXPERIENCE IS A PLUS)

Front Office Manager

Front Desk Agent

Front Office Manager

Front Office Manager

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