Top 4 Customer service representative/ veterinary receptionist Jobs in Birmingham Al

Customer Service Representative/ Veterinary Receptionist
All Creatures Pet Hospital —Gardendale, AL
- Full-time
- High school diploma or GED
- Organizational skills
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
Veterinary Client Service Representative
Mercy Animal Hospital —Gardendale, AL
- $12 - $15 an hour
- Part-time
- Customer service
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate - Birmingham
Pet Paradise Resort —Birmingham, AL
- $13.50 an hour
- Weekends as needed
- Communication skills
- Entry level
- Resort
- Paid training
- Health insurance
Quick Apply
Experienced Veterinary Receptionist
Double Oak Mountain Animal Hospital —Birmingham, AL
- From $15 an hour
- Full-time
- Inventory management
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Customer Service Representative/ Veterinary Receptionist
All Creatures Pet Hospital —Gardendale, AL
To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between…
Quick Apply
Veterinary Client Service Representative
Mercy Animal Hospital —Gardendale, AL
Our receptionists are responsible for a variety of administrative tasks that support the daily operations of the hospital, including answering and directing…
$12 - $15 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Veterinary Customer Service Representative
Petplex Animal Hospital —Buckeye Lake, OH
Answers telephones and handle calls quickly, efficiently and in a professional and friendly manner using a multi-line system. Assisting owners to exam rooms.
$15 - $17 an hour
Quick Apply
7h

I want to receive the latest job alert for customer service representative/ veterinary receptionist in birmingham al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative/ veterinary receptionist jobs near birmingham al

Customer Service Representative jobs in Gardendale, AL

Veterinary Receptionist jobs in Birmingham, AL

Customer Service Representative jobs in Mississippi

Customer Service Representative jobs in Texas

Patient Access Representative Night jobs in Houston, TX

Bottle Service jobs in Allentown, PA

Customer Service Representative jobs in Rockville, MD

Customer Service Representative jobs in Savannah, GA

Airline Customer Service jobs in Oklahoma City, OK

Passenger Service Agent jobs in O'hare International Airport, IL

Client Service Associate jobs in Philadelphia, PA

Customer Service Representative jobs in Irving, TX

Customer Service Representative jobs in Hawaii

Customer Service Representative jobs in Dayton, OH

Customer Service Representative jobs in Riverside, CA

Customer Service Representative jobs in Chula Vista, CA

Medical Sales Representative jobs in Georgia

Veterinary Receptionist jobs in Waukesha, WI

Veterinary Receptionist jobs in Alabama

Veterinary Receptionist jobs in Anchorage, AK

Customer Service Representative/ Veterinary Receptionist

All Creatures Pet Hospital -
Gardendale, AL

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Loan assistance
Life insurance

Qualifications

Customer communication

Full Job Description

Description
About us:

At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose – and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us.

As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you’ll have a full network of support—from local team leaders, veterinary experts, and a dedicated Support Center that’s here to help.
Your voice matters here. Your work has a purpose, and we’re here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you.

Job Summary:

As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you’ll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners.

Key Responsibilities:

Client Communication & Scheduling:
- Answer calls and emails promptly with professional, friendly service
- Schedule appointments based on client needs and veterinarian availability, including forward booking
- Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track
- Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments

Client Relations & Service:
- Greet clients warmly and ensure a positive experience throughout their visit
- Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team
- Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor
- Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives

Managing Patient Information & Technology:
- Update client and patient records in our practice management system with accuracy and efficiency
- Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims
- Maintain organized records of client communications and appointments to streamline operations

Support the Medical Team & Practice Operations
- Provide clients with accurate post-visit instructions, including medication schedules and follow-up care
- Help maintain a clean, organized reception area and assist with daily practice operations as needed
- Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store

Qualifications:
- High school diploma or equivalent work experience required
- Excellent communication skills and a strong desire to provide compassionate, client-focused service
- Prior customer service experience, preferably in a veterinary or healthcare setting
- Basic proficiency with technology, including scheduling software and online communication platforms
- Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods.

Working Conditions:
- Must be able to work in a fast-paced, dynamic environment.
- Occasional lifting up to 40 pounds independently and physical tasks may be required
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Quick Apply

Refine Your Search

customer service representative/ veterinary receptionist jobs in birmingham al

Customer Service Representative/ Veterinary Receptionist

Veterinary Client Service Representative

Front Desk Associate - Birmingham

Experienced Veterinary Receptionist

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for customer service representative/ veterinary receptionist in birmingham al

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected