Top 89 Desktop support Jobs in Birmingham Al

Tier 2/3 Technical Support - MSP
Evolv I.T. —Birmingham, AL
- $50,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
IT Support I
Motion Industries (MOT) —Birmingham, AL
- Weekends as needed
- Research
- Bachelor's degree
- SharePoint
- Paid holidays
- Health insurance
Quick Apply
Computer Support Specialist
UAB Medicine —Birmingham, AL
- $45,335 - $73,770 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- 21 years or older
- Paid parental leave
- Tuition reimbursement
11d
IT Service Desk Analyst I
HC3 —Irondale, AL
- Full-time
- Windows
- High school diploma or GED
- Continuous improvement
1d
Hybrid Helpdesk / Field Technician
DealerIT —Birmingham, AL
- $40,000 - $60,000 a year
- Full-time
- Hybrid work
- No background check
- Mid-level
- Windows
Quick Apply
4d
Entry Level Technician
Alabama State Department of Education —Mountain Brook, AL
- On call
- Windows
- Entry level
Technology Services Help Desk Technician
Regions —Hoover, AL
- $50,500 - $63,650 a year
- Overtime
- Hybrid work
- Research
- Mid-level
- Office
- Health savings account
- Health insurance
3d
Hardware Technician
Alabama State Department of Education —Vestavia Hills, AL
- $49,327 - $64,850 a year
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Computer Support Specialist - Callahan Eye Hospital Location
UAB Medicine —Birmingham, AL
- $45,375 - $73,770 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- 21 years or older
- Paid parental leave
- Tuition reimbursement
Customer Support Specialist
Children's of Alabama —Birmingham, AL
- 8 hour shift
- Computer science
- Computer Science
- High school diploma or GED
1d
IT Support Specialist
Creature —Birmingham, AL
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
Tier 1 Technician
IT Voice —Vestavia, AL
- $22 - $26 an hour
- Full-time
- Hybrid work
- Clean driving record
- Mid-level
- Driving
- Travel reimbursement
- Health insurance
Quick Apply
3d
Tier 1 Technical Support Specialist
Apt Companies —Birmingham, AL
- $18 - $20 an hour
- Contract
- Computer Science
- Analysis skills
- Bachelor's degree
Quick Apply
IT - Help Desk Support Specialist I (3rd Shift)
Naphcare, Inc. —Birmingham, AL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Continuing education credits
- Paid holidays
Quick Apply
11h
Tier 1 Help Desk Technician
5Q Partners, LLC —Birmingham, AL
- From $55,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Technology Solutions Coordinator
Alabama State Department of Education —Mountain Brook, AL
- Research
- Mid-level
- Office
IT Technician
BRADLEY ARANT BOULT CUMMINGS —Birmingham, AL
- Rotating shift
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Customer Technical Specialist
Peraton —Birmingham, AL
- $30,000 - $48,000 a year
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Help Desk Support - Tier 1
Express Oil Change & Tire Engineers —Birmingham, AL
- Full-time
- Entry level
Quick Apply
IT Support Specialist
Satellites Unlimited Inc. —Birmingham, AL
- Travel
- Organizational skills
- In-person
- Paid training
- Mileage reimbursement
Quick Apply

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desktop support jobs near birmingham al

Tier 2/3 Technical Support - MSP

Evolv I.T. -
Birmingham, AL

Quick Apply

Job Details

Full-time
$50,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Microsoft Windows Server
Customer communication
Remote Desktop Protocol (RDP)
Hyper-V
Firewall
Driver's License
Virtualization
IT support
Customer support ticket management
Server virtualization
Network support
Networking equipment (troubleshooting support)
Technical writing
Escalation handling
Active Directory
Ticketing system technical support

Full Job Description

Tier 2/3 Service Desk Technician – Evolv I.T.

Birmingham, AL (In-Person) | Competitive Pay + Growth Incentives

About the Role:

This isn’t your average “reset passwords all day” service desk job. This is the deep end of the pool. As a Tier 2/3 Service Desk Technician at Evolv I.T., you’ll own complex escalations, solve problems Tier 1 and Tier 2 can’t touch, and play a critical role in delivering white-glove service that wows our clients.

You’ll be working alongside a high-performance team that doesn't clock in at 9 and mentally check out at 5. We’re a company of growth-minded pros who take pride in delivering fast, sharp, and reliable results—every time.

What You’ll Be Doing:

Take the reins on escalated tickets and high-impact incidents from Tier 1 & 2.
Troubleshoot complex systems issues across server, network, and workstation environments.
Own advanced root cause analysis and push permanent solutions—not temporary band-aids.
Serve as a mentor and technical resource to lower-tier techs.
Document solutions with precision and create SOPs for recurring issues.
Interface directly with clients to provide technical leadership and restore trust in tough situations.
Collaborate with our Projects and NOC teams on system upgrades, migrations, and client onboarding.

What We Expect from You:

Minimum 3 years in a Tier 2/3 or escalated support role at an MSP or similar environment.
Advanced knowledge of Microsoft environments, firewalls, servers, virtualization (Hyper-V/VMware), and networking.
You document everything. If it’s not in the ticket, it didn’t happen.
Strong communication skills—you’re confident explaining technical issues in a clear, calm way.
Ownership mentality: You don’t wait for problems to fix themselves—you fix them.
You learn fast, adapt even faster, and always look for a better way to do the job.

This Role is NOT for You If:

You just want a chill 9–5 gig to collect a paycheck.
You’re uncomfortable being held accountable to performance metrics.
You need to be micromanaged or hand-held.
You resist change or avoid feedback.
You’re not hungry to learn, grow, and move up.

Why You’ll Love Working Here:

You'll be challenged every day—and you’ll get better every day.
Work in an environment where high standards, ownership, and impact matter.
Access to ongoing certifications and professional development.
Clear path to leadership roles for those who deliver.
Recognition and rewards for top performers—you’ll never feel invisible here.
You’ll be surrounded by teammates who care about doing things right and growing together.

How to Apply:

We don’t hire resumes—we hire mindsets.

Include a short paragraph in your application answering this:

“What’s the biggest technical problem you’ve solved, and how did you handle it?”

Bonus points if you attach a quick video (2 min max) explaining why you’re ready for a Tier 2/3 role in a high-performance MSP.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance

Compensation Package:

Performance bonus

Experience:

IT support: 4 years (Required)

Ability to Commute:

Birmingham, AL 35203 (Required)

Ability to Relocate:

Birmingham, AL 35203: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support jobs in birmingham al

Tier 2/3 Technical Support - MSP

IT Support I

Computer Support Specialist

IT Service Desk Analyst I

Hybrid Helpdesk / Field Technician

Entry Level Technician

Technology Services Help Desk Technician

Hardware Technician

Computer Support Specialist - Callahan Eye Hospital Location

Customer Support Specialist

IT Support Specialist

Tier 1 Technician

Tier 1 Technical Support Specialist

IT - Help Desk Support Specialist I (3rd Shift)

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Technology Solutions Coordinator

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Help Desk Support - Tier 1

IT Support Specialist

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