Top 7 It service manager Jobs in Birmingham Al

Project Manager- Network Access Service Delivery
Momentum Telecom Inc —Birmingham, AL
- Overtime
- Remote
- Marketing
- Mid-level
- Analysis skills
Quick Apply
SM Real Estate Services Leader
Deloitte —Birmingham, AL
- $124,000 - $229,000 a year
- Full-time
- Hybrid work
- Office
- Presentation skills
- Bachelor's degree
Managed Services - AI Agent Build & DevOps - Manager
PRICE WATERHOUSE COOPERS —Birmingham, AL
- $99,000 - $232,000 a year
- Oracle
- Computer Science
- DevOps
- Paid holidays
- Health insurance
Manager, Information Assurance Services (SOC Focus)
Aprio —Birmingham, AL
- $132,200 - $156,400 a year
- Full-time
- Remote
- Sales
- HIPAA
- Recruiting
- Profit sharing
- Wellness program

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SM Real Estate Services Leader
Deloitte —Birmingham, AL
Bachelor's degree in Information Technology, Human-Computer Interaction, Business, or a related field and/or additional relevant professional experience.
$124,000 - $229,000 a year

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Service Desk Analyst
Prepcloud —Columbus, OH
The ideal candidate will provide first-level technical support to end users, troubleshoot hardware and software issues, manage service requests, and ensure…
$28 an hour
Supervisor, IT Service Center
Cardinal Health —Dublin, OH
Monitor call queue statistics (calls-in-queue, speed-to-answer, talk time, etc.) and inform leadership of any issues. Medical, dental and vision coverage.
$67,500 - $111,710 a year

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it service manager jobs near birmingham al

Project Manager- Network Access Service Delivery

Momentum Telecom Inc -
Birmingham, AL

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Schedule management
Productivity software

Full Job Description

This position will play a key role in the growth and expansion of business services and product offerings at Momentum Telecom. This position will manage the implementation and on-boarding projects of Momentum hosted VoIP, High Capacity Data and Video to small, mid-size and large businesses, and government, education and medical institutional customers.

This role will primarily be responsible for managing the entire project of on-boarding new customers including overseeing and maintaining targeted project installation timelines and objectives to ensure a successful transition to our products and services.

This position can be fully remote and we are able to accept applications in the following states: AL, GA, TN, FL, NC, SC, NJ, PA, TX, KY, OH.

Essential Duties and Responsibilities

Set the strategic direction of all projects.
Detect, identify and resolve sales, contractual or product inaccuracies.
Set target milestones and deadlines for projects.
Implement and manage multiple voice projects, simultaneously, using appropriate systems, metrics, tools and techniques.
Communicate voice feature customization and provide solutions to project related issues.
Coordinate and communicate with Momentum Field Engineers and Implementation Engineers regarding all aspects of project and voice installations.
Manage and maintain constant verbal and written (email) communication to customers and Partners and sub-agents.
Engage other Momentum Departments in order to ensure successful project completion, i.e. Fulfillment, Billing, Software Engineering, Training, Carrier Relations, Technical Support, etc.

Education and Experience

A four-year undergraduate degree in Business, Sales, or Marketing is preferred.
Telecommunications experience is preferred.

Knowledge, Skills, and Abilities

Successful candidates will possess and be required to show the following KSAs in this role:

Critical thinking
Good, client-oriented communication skills
Excellent written and verbal communication skills
Ability to offer and receive constructive feedback
- Including acting on feedback and making changes as requested
Adaptability and flexibility
Excellent ability to multitask o Able to work both independently and within a team
Excellent organizational skills
Proactive
Analytical skills
Conflict resolution skills
Accuracy and attention to detail
Time management capabilities
Capacity to meet milestones and deadlines
Capacity to manage stressful situations
Proficient in MS Excel, MS Word, and MS PowerPoint
Must have a strong work ethic
Must be available for afterhours and on-call support.

Other

Employee must be available to work overtime as required, be able to travel for conferences, seminars, and other off-site functions and must adhere to Company policies and procedures. Regular attendance is essential (i.e. is consistently at work and on time).

Quick Apply

Refine Your Search

it service manager jobs in birmingham al

Project Manager- Network Access Service Delivery

SM Real Estate Services Leader

Managed Services - AI Agent Build & DevOps - Manager

Manager, Information Assurance Services (SOC Focus)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for it service manager in birmingham al

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