Top 36 Qa Jobs in Bismarck, Nd

Quality Assurance Analyst
MHA Systems/ MCI —Bismarck, ND
- Weekends as needed
- Writing skills
- Mid-level
- Office
Quick Apply
14d
Senior Quality Manager
Zimmer Biomet —Bismarck, ND
- $130,000 - $160,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- Wellness program
19h
Workday Test Analyst (Remote)
SOLV Energy, LLC —Bismarck, ND
- $83,822 - $100,587 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
5d
Quality Assurance Analyst
MHA Systems Inc —Bismarck, ND
- From $19.50 an hour
- Weekends as needed
- Background check
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Lead Director, SOX/SOC1 Audit Governance & Quality Controls
CVS Health —Bismarck, ND
- $100,000 - $231,540 a year
- Full-time
- 7 years
- Finance
- Bachelor's degree
- Health insurance
- Dental insurance
10d
Regulatory Manager- Quality
CLOVERDALE FOODS CO —Mandan, ND
- Weekends as needed
- Ability to walk for extended periods
- Data analysis skills
- Research
Quick Apply
Welding QC Inspector 1 or 2 (SIGN-ON BONUS of $1,000)
TrueNorth Steel —Mandan, ND
- $24.48 - $30.00 an hour
- Overtime
- Basic math
- Mid-level
- High school diploma or GED
Quick Apply
Quality Assurance Technician
CLOVERDALE FOODS CO —Mandan, ND
- $19 - $25 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Environmental Engineer for Air Quality
North Dakota Environmental Quality —Bismarck, ND
- $5,976 - $6,275 a month
- Online Application
- Mid-level
- Master's degree
- Databases
17h
Field Site Inspector - Part Time
Allied Universal® Compliance and Investigations —Bismarck, ND
- $23 - $28 an hour
- Part-time
- Computer literacy
- Public speaking
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Quality Manager
JLG Architects —Bismarck, ND
- $90,000 - $120,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
13d
Quality Control and Shuttle Driver - Part-time
Lincoln Repair —Mandan, ND
- $15 - $17 an hour
- Part-time
- Clean driving record
- High school diploma or GED
- Driver's License
Quick Apply
Bismarck Lincoln Repair Quality Control Shuttle Driver - Part-time
Lincoln Repair —Bismarck, ND
- $15 - $17 an hour
- Part-time
- Clean driving record
- High school diploma or GED
- Driver's License
Quick Apply
Regional Quality Manager, Midwest (Remote - Travel Required)
SOLV Energy, LLC —Bismarck, ND
- $116,812 - $146,016 a year
- Full-time
- Remote
- PMP
- Engineering
- Travel
- Paid holidays
- Disability insurance
Quick Apply
Contractor Quality Assurance/Control Supervisor - Landfill Construction/Cap Construction
Ayuda Companies —United States
- $90,000 - $120,000 a year
- Full-time
- Background check
- Construction site
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Senior Quality Assurance Analyst
Higginbotham —United States
- Remote
- Microsoft Outlook
- Computer Science
- 5 years
- Wellness program
- Paid holidays
6d
Electrical Quality Control Specialist
Goodall Brazier —United States
- $180,000 - $235,000 a year
- Full-time
- Continuous improvement
- Senior level
- Communication skills
- Health savings account
- Health insurance
Quick Apply
14d
QA/QC Manager – Electrical (Data Center Construction)
Owen Electric —United States
- Full-time
- OSHA
- Construction site
- Travel
- Health insurance
- Dental insurance
Quick Apply
Construction Quality Control Manager- USACE
Thalle Construction Company —United States
- Full-time
- Construction site
- In-person
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Production Final Inspector
ReadyOne —United States
- $10 an hour
- Full-time
- Writing skills
- No high school diploma
- English
Quick Apply
14d

I want to receive the latest job alert for qa in bismarck, nd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

qa jobs near bismarck, nd

Environmental Engineer jobs in Bismarck, ND

Regional Manager jobs in Bismarck, ND

Shuttle Driver jobs in Bismarck, ND

Quality Manager jobs in Amarillo, TX

Quality Manager jobs in Mississippi

Quality Manager jobs in Nashua, NH

Utz Quality Foods Utz Quality Foods jobs in Hanover, PA

Project Manager jobs in Madison, WI

Quality Manager jobs in Hillsdale, MI

Quality Assurance jobs in Albany, NY

Quality Assurance Manager jobs in Rogers, AR

Quality Assurance Manager jobs in Los Angeles, CA

Quality Assurance Manager jobs in Fort Collins, CO

Quality Manager jobs in Portland, OR

Quality Assurance jobs in Grand Rapids, MI

Quality Assurance Manager jobs in Portland, OR

Quality Manager jobs in Utah County, UT

Quality Assurance jobs in Remote

Quality Manager jobs in Thomaston, CT

Quality Improvement Healthcare jobs in Seattle, WA

Quality Assurance Analyst

MHA Systems/ MCI
Bismarck, ND

Quick Apply

Job Details

Full-time
14 days ago

Qualifications

High school diploma or GED

Full Job Description

Summary of Position

The Quality Assurance Analyst is a critical role in the support of the operations department and is responsible for the daily monitoring and review of recorded and live agent calls. Calls should be monitored to ensure agents are providing accurate and complete information while following all laws and regulations while providing an excellent customer experience. The QA Analyst will complete scorecards, call feedback, and statistical reporting to allow call center leadership the ability to assess agent skill set and compliance.

Essential Roles/Responsibilities

Achieves daily scheduled number of call monitoring’s
Provides accurate review and audit information per the approved call monitoring scorecards
Assists the QA Manager in providing data and reporting for daily, weekly, and monthly audit results
Keeps updated on TCPA and other consumer contact laws and regulations
Collaborates with call center personnel to improve the customer experience
Provides accurate, clear and concise feedback.
Assists with the onboarding and training of new QA Analysts as needed.
Must maintain a minimum of 90% in attendance record during employment.
Provides weekly reports on time.
Assist Customer Care as needed.
Other duties as assigned.

Knowledge and Skills

1. Excellent verbal and written communication skills that include the ability to write effective business memos and correspondence.

2. Ability to solve problems in a strategic and tactical manner and use good judgment in making decisions.

3. Ability to work independently, use self-initiated follow-up to meet deadlines and proven ability to successfully manage multiple projects concurrently.

4. Well-organized, self-motivated, goal-oriented, and flexible.

Attributes

Oral Expression - The ability to communicate information and ideas verbally with others, and discerning between target audience
Oral Comprehension - The ability to listen to, and understand information conveyed verbally
Written Comprehension - The ability to read and understand information and ideas presented in writing, as well as being discerning of target audience when responding in writing
Writing Expression - The ability to communicate information and ideas in writing so others will understand
Speech Clarity - The ability to speak clearly so others can understand you
Meticulous Ability to be effective when addressing all parts of a task, with the most accuracy
Initiative - Ability to be work on projects by self; be inquisitive about the infrastructure, processes, deployed technology; be vigilant about business inefficiencies and risks, and discern appropriate action to rectify those

Physical Demands

While performing the duties of the job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. Must have ability to work post-office hours and weekends, as dictated by business needs. Must be able to tolerate moderate daily ambient noise levels. Must have transportation to meet shift requirements.

Work Environment

The office is located at the MHA Systems office in Bismarck, ND. Normal working hours are 8:00 a.m. to 4:30 p.m. Must be flexible enough to work varying shifts as well as possible weekends when necessary or required.

Education Requirements

Required: High School/GED Equivalent

Preferred: Associate degree

Qualifications

Required: 3+ years Customer Service Experience
Preferred: 2+ years Call Center Customer Service Experience
Analytical and problem-solving skills
Call monitoring/auditing experience preferred
Microsoft Office
6-9 Months of employment with MHA Systems, Inc.

Quick Apply

Refine Your Search

qa jobs in bismarck, nd

Quality Assurance Analyst

Senior Quality Manager

Workday Test Analyst (Remote)

Quality Assurance Analyst

Lead Director, SOX/SOC1 Audit Governance & Quality Controls

Regulatory Manager- Quality

Welding QC Inspector 1 or 2 (SIGN-ON BONUS of $1,000)

Quality Assurance Technician

Environmental Engineer for Air Quality

Field Site Inspector - Part Time

Quality Manager

Quality Control and Shuttle Driver - Part-time

Bismarck Lincoln Repair Quality Control Shuttle Driver - Part-time

Regional Quality Manager, Midwest (Remote - Travel Required)

Contractor Quality Assurance/Control Supervisor - Landfill Construction/Cap Construction

Senior Quality Assurance Analyst

Electrical Quality Control Specialist

QA/QC Manager – Electrical (Data Center Construction)

Construction Quality Control Manager- USACE

Production Final Inspector

I want to receive the latest job alert for qa in bismarck, nd

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected