Top 34 Front office manager hotel Jobs in Bluffton Sc

Guest Service Representative
COURTYARD - HILTON HEAD ISLAND —Hilton Head Island, SC
- Weekends as needed
- Computer literacy
- English
- Mid-level
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Guest Services Representative
Extended Stay America —Bluffton, SC
- $20 an hour
- Full-time
- Basic math
- English
- Hotel
- Employee assistance program
- Vision insurance
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Front Office Assistant Manager
Omni Hotels & Resorts —Hilton Head Island, SC
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
- Paid holidays
- Health insurance
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Resident Manager
Marriott International, Inc —Hilton Head Island, SC
- $117,000 - $146,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
4d
Rooms Operations Manager
Marriott International, Inc —Hilton Head Island, SC
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
12d
Assistant Front Office Manager
North Point Hospitality —Savannah, GA
- Full-time
- Inventory management
- Mid-level
- 3 years
- Free parking
- Health insurance
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12d
Front Office Manager - FT
DoubleTree by HIlton, Hilton Head Island —Hilton Head Island, SC
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Night Audit Manager
Recess Hotel & Club —Savannah, GA
- Weekends as needed
- Organizational skills
- Front desk
- In-person
- Paid holidays
- Health insurance
Quick Apply
Assist Mgr Front Office
Sage Hospitality —Savannah, GA
- Full-time
- Computer literacy
- Writing skills
- English
- Health insurance
- Dental insurance
5d
Guest Service Agent
Sonesta —Hilton Head Island, SC
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Hotel Asst. Front Office Manager (Temporary)
Sea Pines Resort LLC —Hilton Head Island, SC
- Temporary
- Mid-level
- Supervising experience
- Mentoring
Quick Apply
General Manager
The Marshall House —Savannah, GA
- Full-time
- 6 years
- Hotel
- Travel
- Health insurance
- Dental insurance
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1d
Front Desk Agent
DoubleTree Savannah Airport —Savannah, GA
- Full-time
- Hotel
- High school diploma or GED
- Accounting
Assistant Director of Front Office
Hotel Bardo Savannah —Savannah, GA
- Extended hours
- 3 years
- Continuous improvement
- Senior level
- Paid holidays
- Health insurance
Quick Apply
General Manager
ELEMENT - POOLER —Pooler, GA
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
11d
Front Desk Agent
The Marshall House —Savannah, GA
- $18 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Hotel
Quick Apply
Guest Service Representative
ELEMENT - POOLER —Pooler, GA
- Part-time
- Computer literacy
- English
- Mid-level
Quick Apply
Assistant Hotel Manager
American Cruise Lines —Beaufort, SC
- Full-time
- Bar
- Sales
- Military
- Dental insurance
- Vision insurance
Quick Apply
Night Auditor
DoubleTree Savannah Airport —Savannah, GA
- Full-time
- Hotel
- High school diploma or GED
- Accounting
Guest Service Representative (Front Desk Agent) - Echo Suites - Brand New Hotel
J&P Hospitality Management, LLC —Savannah, GA
- $13 - $15 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply

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Guest Service Representative

COURTYARD - HILTON HEAD ISLAND
Hilton Head Island, SC

Quick Apply

Job Details

Qualifications

Computer operation
Hotel and accommodations payment processing
Cash amount verification
Phone communication
Answering guest questions
English
Conflict management
Property management systems (PMS)
Computer skills
General management
Office phone management

Full Job Description

Description:

Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.

Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff.

PREREQUISITES

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

Experience in service, sales, telesales or guest relations type of industry preferred
High school diploma or equivalent of same

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach.
Must be able to see and hear.
Must be able to communicate with other associates and/or guests.

Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:

Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
Frequent Stay Program
Reservations procedures including cancellations and “walking” guest
Phone etiquette and answering procedures
Area shopping, dining, entertainment and travel directions to assist guest inquiries.
Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
Manager on Duty functions when necessary or as scheduled

Skills:

Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Proficient in written and verbal English
Problem solving and conflict resolution skills

Abilities:

Multi task, remain associate and guest service centric.
Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.
Assist with guest issues with professionalism, maintaining hospitable attitude

SPECIFIC RESPONSIBILITIES

Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
Promote and sell services/amenities of the hotel.
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual.
Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
Check all credit cards for validity before the end of the shift.
Learn and utilize PMS.
Ensure all cash, check and miscellaneous departments are in balance at shifts end.
Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction.
Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc.
Have a thorough working knowledge of emergency procedures.
Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
Report any unusual occurrences or request to the manager.
Maintain certification from a responsible
Utilize Service Recovery Log and other necessary communication logs from shift to shift.
Maintain stock/cleanliness in the market area.
Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards.
Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.

WORKING CONDITIONS/SPECIAL REQUIREMENTS

This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
Standing, walking for long periods of time while maintaining a friendly professional image.
May be required to work any day/shift, including weekends.

POSITIONS FOR POSSIBLE ADVANCEMENT

Assistant General Manager
Guest Service Manager
Guest Service Supervisor

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

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Refine Your Search

front office manager hotel jobs in bluffton sc

Guest Service Representative

Guest Services Representative

Front Office Assistant Manager

Resident Manager

Rooms Operations Manager

Assistant Front Office Manager

Front Office Manager - FT

Night Audit Manager

Assist Mgr Front Office

Guest Service Agent

Hotel Asst. Front Office Manager (Temporary)

General Manager

Front Desk Agent

Assistant Director of Front Office

General Manager

Front Desk Agent

Guest Service Representative

Assistant Hotel Manager

Night Auditor

Guest Service Representative (Front Desk Agent) - Echo Suites - Brand New Hotel

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