Top 1167 Voice Jobs in Boca Raton Fl

Experience Agent (Call Center)
The Boca Raton —Boca Raton, FL
- $19.00 - $19.50 an hour
- Full-time
- Management
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Social Media Content Writer/Brand Voice (GenZ females)
for Sophia —Boca Raton, FL
- $20 - $30 an hour
- Part-time
- Hybrid work
- No experience needed
- Fair chance
- Entry level
- Flexible schedule
Quick Apply
12d
Service Team Member
Michaels Stores —Boca Raton, FL
- Part-time
- Merchandising
- Entry level
- Health insurance
- Dental insurance
Call Center Specialist
Ed Morse Automotive Group —Delray Beach, FL
- $40,000 - $50,000 a year
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Team Member
Michaels Stores —Boca Raton, FL
- Part-time
- Merchandising
- Entry level
- Store discount
- Commuter assistance
5d
Social Media Manager
MDVIP LLC —Boca Raton, FL
- Computer literacy
- Mid-level
- Analytics
- Health savings account
- AD&D insurance
Social Media Coordinator
Rare Blue Moon Marketing —Boca Raton, FL
- $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- In-person
- Communication skills
- 401(k)
- Retirement plan
Quick Apply
10d
Shipping Associate
Precision Medicine —Boca Raton, FL
- $17 - $20 an hour
- Full-time
- Warehouse
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Property Coordinator
Related —Boca Raton, FL
- Full-time
- Customer service
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
Senior Customer Relations Specialist, PSA
Collectors —Boca Raton, FL
- $23 - $28 an hour
- Email
- Google Workspace
- Computer literacy
- Mid-level
- Commuter assistance
- Paid holidays
Charter School - Speech Language Pathologist - SLPA Supervisor
The Stepping Stones Group —West Palm Beach, FL
- $40 - $50 an hour
- Part-time
- School experience
- Mid-level
- Master's degree
- Relocation assistance
- Health insurance
Quick Apply
5d
Sr. Recruiting Consultant
AMN Healthcare, Inc —Boca Raton, FL
- $20.25 - $25.25 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
Speech Language Pathologist Therapist (PRN Home Health Visits)
Trilogy Home Healthcare Coral Springs —Pompano Beach, FL
- Per diem
- Doctoral degree
- Mid-level
- Master's degree
- Mileage reimbursement
- 401(k) matching
Quick Apply
High School Math Teacher
St. Thomas Aquinas High School —Fort Lauderdale, FL
- Full-time
- Background check
- School experience
- Classroom
- Health insurance
- Dental insurance
Quick Apply
Clinical Performance Associate
PBACO Holding LLC —Palm Springs, FL
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Nursing
- Mid-level
- 3 years
Quick Apply
Lead Heating, Ventilation, and Air Conditioning Installer
Bishop Brothers Air —Deerfield Beach, FL
- $26 - $31 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Professional development assistance
- Opportunities for advancement
Quick Apply
2d
Intake Attorney
Morgan & Morgan, P.A. —Plantation, FL
- Full-time
- Spanish
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Commercial Roofing Field Supervisor
Advanced Roofing Inc —Fort Lauderdale, FL
- $85,000 - $95,000 a year
- Full-time
- Microsoft Word
- Background check
- 18 years or older
- Health insurance
- Dental insurance
Quick Apply
School Speech Language Pathologist (SLP) | Lake Worth, Florida
Sunbelt Staffing —Lake Worth, FL
- Contract
- School experience
- Mid-level
- Master's degree
Quick Apply
Sales Manager
PGC Wrap —Pompano Beach, FL
- From $5,200 a month
- Full-time
- Background check
- Spanish
- English
Quick Apply

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Experience Agent (Call Center)

The Boca Raton -
Boca Raton, FL

Quick Apply

Job Details

Full-time
$19.00 - $19.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Employee relationship building
English
High school diploma or GED
Bachelor's degree
Call center management

Full Job Description

Summary

The ideal candidate is an outgoing and friendly individual who is responsible for elevated luxury room and amenity reservations. Excellent interpersonal and communications skills through both voice and written communication. High attention to detail and accuracy while customizing individual guests’ stays. Promptly creating and providing guests with personalized itineraries. Expert in resort amenities including dining, spa, golf, tennis, pool and beach amenities, special events, and activities. Consistently recognizing and anticipating individual wants and needs of guests and members. Elevated knowledge of local dining, events, and activities.

Essential Functions

Job duties include, although are not limited to:

Politely answer inbound calls with a warm and sincere greeting, answer all forms of communication from guests and members in a timely manner.
Maintain complete knowledge of:
All hotel features/services, hours of operations.
All hotel restaurant food concepts, dress code, and ambiance.
All hotel room types, numbers/names, amenities, and locations.
Generate guest interest in the resort’s services by anticipating guests’ and Members’ needs and expectations with little input from others.
Initiate customized guest itineraries for Guestroom Reservations, Dining, and Spa, Golf, Tennis, Activities, Airport Transfers, Special Events, Excursions, and more.
Ensure the information provided to Guests is accurate and individualized.
Ability to multitask in a high pace environment switching between calls, emails, texting, and booking through a variety of programs.
Facilitate all Guest Service Requests following the Forbes Five Star Guest Service Request standards.
Builds strong relationships with guests, members, and team members in order to gain a full understanding of their needs and work to serve them effectively.
Handle guest complaints and disputes.
Ensure all team members are adhering to all service standards and using proper phone etiquette and providing accurate & consistent information about the resort to our guests and members.
Assist the front office with guest check-in / check-out process that includes confirming dates of stay, taking payment, assigning room / re-assigning room, codes electronic keys, ensuring guest knows the location of the room, provides welcome packet and introduces bell person if available.

Internal Relationships

Reports to Director of Guest Experience, Revenue and Front Desk Managers

External Relationships

Has regular contact with members and guests

Qualifications

Selling or Influencing Others — Convincing guests to reserve guestrooms, dining, spa, golf, cabanas, and all related activities. And encouraging upsell of previously confirmed items.
Interacting with Multiple Systems — Using a variety of applications (including hardware and software) to assist guests in planning their stay, entering data, processing complete itineraries by consolidating information from multiple applications.
Communicating with Team Members Outside of the Department — Representing the Guest Experience team to every other department in the resort for follow-through; via specific communication protocols utilizing email, telephone, radio, text messages, or through other applications.
Establishing and Maintaining Interpersonal Relationships —Developing constructive and cooperative working relationships with others and maintaining them over time.
Oversee and Manage Others — Help develop team members in their roles as successful experience center and destination specialist agents. Manage the training of new hires as well as ongoing training for seasoned agents.

Education/Experience Requirements

High school diploma or equivalent required.
4-year college degree preferred with emphasis on foreign languages
Previous work experience in high pace operations, and/or telemarketing inbound sales preferred.
Previous work experience in a luxury environment preferred.
High proficiency in computer software such as computer programs, apps, and websites preferred.
The ability to speak and write in English, demonstrate intensive customer focus and reliability, and maintain a well-groomed presentation.

Physical Requirements

Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.

In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Type: Full-time

Pay: $19.00 - $19.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

voice jobs in boca raton fl

Experience Agent (Call Center)

Social Media Content Writer/Brand Voice (GenZ females)

Service Team Member

Call Center Specialist

Team Member

Social Media Manager

Social Media Coordinator

Shipping Associate

Property Coordinator

Senior Customer Relations Specialist, PSA

Charter School - Speech Language Pathologist - SLPA Supervisor

Sr. Recruiting Consultant

Speech Language Pathologist Therapist (PRN Home Health Visits)

High School Math Teacher

Clinical Performance Associate

Lead Heating, Ventilation, and Air Conditioning Installer

Intake Attorney

Commercial Roofing Field Supervisor

School Speech Language Pathologist (SLP) | Lake Worth, Florida

Sales Manager

I want to receive the latest job alert for voice in boca raton fl

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