Top 71 service representative Jobs in bogalusa la

Patient Access Representative - Hospital - Our Lady of the Angels
Franciscan Missionaries of Our Lady Health System —Bogalusa, LA
- Day shift
- Hospital
- HIPAA
- High school diploma or GED
2d
Customer Relations Representative - State Farm Agent Team Member
Scott Catalanotto - State Farm Agent —Bogalusa, LA
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Customer Service Manager - Healthcare Accounts
Westport Linen Services —Louisiana
- $90,000 - $100,000 a year
- Full-time
- Up to 50% travel
- Marketing
- Hospital
- Health insurance
- Dental insurance
Quick Apply
9d
RESIDENTIAL & COMMERCIAL GARAGE DOOR TECHNICIANS
Precision Door Service —Covington, LA
- $60,000 - $100,000 a year
- Overtime
- Background check
- Clean driving record
- Sales
- Health insurance
- Dental insurance
Quick Apply
12d
B2B Sales Representative
Slice Merchant Services —Louisiana
- $75,000 - $100,000 a year
- Full-time
- Bilingual
- Mid-level
- Reliable transportation
Quick Apply
2d
Wireless Retail Sales Representative
Cricket by Crown Wireless —Bogalusa, LA
- From $12.50 an hour
- Extended hours
- 18 years or older
- Spanish
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Patient Access Representative ED - Our Lady of the Angels
Franciscan Missionaries of Our Lady Health System —Bogalusa, LA
- Night shift
- Acute care
- HIPAA
- High school diploma or GED
2d
Customer Service Representative - State Farm Agent Team Member
Scott Catalanotto - State Farm Agent —Bogalusa, LA
- $35,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Wireless Retail Sales Representative
Blue Link Wireless an Authorized Retailer of AT&T —Bogalusa, LA
- $16 - $28 an hour
- Urgently hiring
- Entry level
- Retail sales
- Paid training
- AD&D insurance
Quick Apply
Mobile Occupancy Survey Representative
FAR Inspections —Picayune, MS
- $25 - $35 an hour
- Full-time
- Background check
- Computer literacy
- Residential
- Flexible schedule
Customer Service Representative - State Farm Agent Team Member
John Mcaulay - State Farm Agent —Picayune, MS
- $30,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Flexible schedule
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Keith Thompson - State Farm Agent —Picayune, MS
- $40,000 - $60,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Products Representative - State Farm Agent Team Member
Barrett Brayson - State Farm Agent —Picayune, MS
- $40,000 - $50,000 a year
- Full-time
- Office
- Entry level
- 401(k)
- Paid time off
Quick Apply
Store Support
Home Depot —Picayune, MS
- Entry level
- Time management
Customer Service Representative, Full or Part Time
Circle K —Poplarville, MS
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service
- Paid training
- Health savings account
6h
CLUB - Assistant Club Manager
Planet Fitness-United Fitness Partners —Picayune, MS
- 18 years or older
- Management
- Mid-level
Medical & Dental Sales Representative - 1099 Contractor, Commission Based - 2yrs Sales Exp Req
Medical and Dental Consulting and Revenue Management Firm —United States
- $5,000 - $20,000 a month
- Part-time
- Remote
- Microsoft Excel
- Customer service
- Data analysis skills
- Dental insurance
Quick Apply
Sales Representative
TaxPlanIQ —United States
- From $70,000 a year
- 8 hour shift
- Remote
- CRM software
- Background check
- Sales
- Health insurance
- Dental insurance
Quick Apply
Insurance Loss Control Field Representative
Alexander & Schmidt —United States
- From $35 an hour
- Writing skills
- Mid-level
- Residential
Quick Apply
C-26 Aircraft Mechanic - OCONUS
4M HR Logistics —United States
- $43 - $45 an hour
- Overtime
- Oracle
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply

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Patient Access Representative - Hospital - Our Lady of the Angels

Franciscan Missionaries of Our Lady Health System -
Bogalusa, LA

Apply Now

Job Details

2 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

The Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash. the PAR1 ensures the patient's experience is best in class and demonstrates effective communication skills with patients and families, physicians, nurses, and insurance companies. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration.

Registration
- Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner.
- Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system.
- Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually-oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration
- Ensures each patient is assigned only one medical record number.
- Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc.
- Extensively documents each encounter in account notes to ensure successful cross-function communication.
- Ensures orders are received and are consistent with tests/procedures.
- Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration.

Insurance and Benefits Knowledge
- Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage and prior authorization
- Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered.
- Selects correct insurance plans in the registration software, in the correct order (primary versus secondary).
- Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient.
- Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output.
- Determines when patients may be eligible for financial assistance and directs patients to appropriate resources.

Financial Collections
- Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure.
- Understands and explains the details of the out-of-pocket calculation.
- Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient.
- Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate.
- Collects cash, prints receipts, and balances cash drawers.

Other Duties as Assigned
- Performs all other duties as assigned.

Education: High School diploma or equivalent.

Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) substitutes for 1 year of experience.

Our Lady of the Angels Hospital is part of FMOL Health . The health system was organized in 1984 to unite three existing hospitals in Louisiana which were already part of the Franciscan Missionaries of Our Lady's mission of extending the healthcare of Jesus Christ to those most in need. Headquartered in Baton Rouge, Louisiana, the health system serves patients across the State of Louisiana through a network of hospitals, clinics, physicians, elderly housing and integrated information systems and currently employs over 10,000 individuals.

Our Lady of the Angels Hospital’s exceptional team members put their hearts and souls into serving the Washington Parish community all day, every day. They appreciate the trust that the community places in them, and they strive to continually offer enhanced innovation and expanded access to quality healthcare, close to home.

Apply Now

Refine Your Search

service representative jobs in bogalusa la

Patient Access Representative - Hospital - Our Lady of the Angels

Customer Relations Representative - State Farm Agent Team Member

Customer Service Manager - Healthcare Accounts

RESIDENTIAL & COMMERCIAL GARAGE DOOR TECHNICIANS

B2B Sales Representative

Wireless Retail Sales Representative

Patient Access Representative ED - Our Lady of the Angels

Customer Service Representative - State Farm Agent Team Member

Wireless Retail Sales Representative

Mobile Occupancy Survey Representative

Customer Service Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Products Representative - State Farm Agent Team Member

Store Support

Customer Service Representative, Full or Part Time

CLUB - Assistant Club Manager

Medical & Dental Sales Representative - 1099 Contractor, Commission Based - 2yrs Sales Exp Req

Sales Representative

Insurance Loss Control Field Representative

C-26 Aircraft Mechanic - OCONUS

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