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Clinic Manager - MA

IDAHO GASTROENTEROLOGY ASSOCIATES, LLP -
Meridian, ID

Apply Now

Job Details

3 days ago

Qualifications

Medical performance measurement report preparation
Customer communication
Staff supervision
Preparation of internal financial performance reports
In-person customer service
Patient management software
Clinical performance metrics
Clinical information systems
Productivity software
Monthly financial performance reviews
Business operations
Healthcare performance metrics analysis
Medical debt collection accounts

Full Job Description

JOB DESCRIPTION

Job Title: Clinic Manager

Position Reports to: Site Administrator

DEFINITION OF POSITION:

The Clinic Manager oversees the daily operations of a gastroenterology clinic, coordinating all front office and clinical staff to ensure efficient, complaint, and patient-centered care. This role provides leadership in staff performance evaluations, process improvements, and regulatory adherence, acting as a key liaison between support staff, providers, and the site administrator. The Manager manages operational, staffing, and budgetary functions, supports staff education, and ensures the clinic meets organizational, budgetary, and regulatory standards for quality and safety.

RESPONSIBILITIES:

1. Assists the Site Administrator and other Clinic Managers in implementing approved policies and procedures, especially those associated with scheduling, billing, collections, clinic workflows, clinical quality metrics, and patient satisfaction metrics.

2. Assists the Patient Access Manager in maintaining a collection ratio of 95% of “collectible monies.”

3. Ensure staff have maintained full provider schedules at a minimum of 90% capacity.

4. Routes daily/weekly reports to the Site Administrator.

5. Maintains staff schedules, timecards, and reports.

6. Maintains open communication with IGA departments, referring partners, and staff physicians/providers.

7. Maintains controls and ensures inventory of all general offices and supplies.

8. Maintains adequate staffing levels to support clinic productivity.

9. Practices effective cost containment alongside the Site Administrator.

10. React in a timely manner to resolve patient complaints and/or employee conflict, promoting customer service. Involves the Site Administrator as needed for conflict resolution.

11. Adheres to financial and operational budget.

12. Demonstrates a positive and professional customer service attitude/behavior.

13. Completes all other duties as assigned.

14. Fosters a climate that will assist Idaho Gastroenterology Associates fulfill its mission through quality care and customer service.

QUALIFICATIONS:

Essential knowledge, skills, and abilities needed to succeed.

Certified or Registered Medical Assistant, Required

Graduate of an accredited business college; in lieu of formal education, high school graduate with a minimum of 2 to 3 years experience in a management level position, preferably in gastroenterology or a similar specialty practice environment.

Working knowledge of medical office operations.

Working knowledge of medical office computer systems such as an EMR, Microsoft office, and other software, as necessary.

Excellent verbal and written communication skills.

Possesses financial management skills, focusing on cost containment, reimbursement, and collection practices.

Ability to prepare monthly financial and clinical reports as requested by the Site Administrator.

Willingness to attend and participate in off-site meetings and/or seminars

Customer service-oriented attitude/behavior

Skill in establishing, defining, assigning, monitoring, and evaluating outcomes of assigned tasks and goals.

Apply Now

Refine Your Search

practice manager jobs in boise, id

Clinic Manager - MA

Practice Manager 2 - Center for Orthopedics and Sport Medicine

Medical Spa Manager

Business Office Manager

Clinic Director

Interventional Radiology Clinical Leader

Orthodontic Regional Manager

Dental Clinic Coordinator: $25-$30/hr DOE

Director of Imaging/Radiology Services - Treasure Valley Hospital

EMT, Paramedic, or LPN (Clinic Manager)

Business Office Manager Assistant

Field Patient Access Director

Dental Office Manager - Cottonwood Creek Dental

Patient Access Supervisor - Specialty Clinics

Business Office Coordinator- SAHS- Ten Mile ASC

Clinic Coordinator

Office Coordinator

Health Services Administrator

Inpatient Imaging Manager

Operations Manager

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