Top 4 Help desk technician i Jobs in Bonner Springs Ks

Help Desk Technician I
Wilkerson Crane Rental —Bonner Springs, KS
- $22 - $24 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
NOC Level 1 Technician
Conexon —Kansas City, MO
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Dental insurance
Quick Apply
10d
Help Desk Technician I
Central Power Systems & Services —Pleasant Valley, MO
- $22 - $25 an hour
- Windows
- Microsoft Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
1d
Field Service Technician I
Technical Safety Services —Kansas City, KS
- $18 - $24 an hour
- Full-time
- Background check
- Clean driving record
- Basic math
- Paid holidays
- Health insurance

More jobs to discover

Find similar jobs that you might be interested in.

NOC Technician I
Segra —Kansas City, MO
Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting…
Quick Apply
5d
NOC Level 1 Technician
Conexon —Kansas City, MO
Coordinate with internal teams, field operations, and carriers to support initial diagnostics and incident responses. 3 weeks of Paid time off.
Quick Apply
10d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Help Desk Technician (Level 1–2 Support)
Pepper Construction —Dublin, OH
Experience with printer/peripheral troubleshooting and remote support tools. You’ll play a key role in managing identity and device security through Entra ID,…
Quick Apply
5d
IT Help Desk Technician I
Ace Electric —Plain City, OH
License: Valid state driver's license as required by job conditions or by the company. The IT Help Desk Technician I will serve as the first point of contact…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for help desk technician i in bonner springs ks

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk technician i jobs near bonner springs ks

Network Operations Technician jobs in Kansas City, MO

Field Service Technician jobs in Kansas City, KS

Network Operations Technician jobs in Southfield, MI

Controls Technician jobs in Connecticut

Network Operations Technician jobs in Lincoln, RI

Regional Director Of Operations jobs in Minnesota

Network Operations Technician jobs in Columbus, IN

Network Operations Technician jobs in Charlotte, NC

Network Engineer jobs in Boston, MA

Operations Manager jobs in Martinsburg, WV

Helpdesk Technician jobs in Rapid City, SD

Helpdesk Technician jobs in Addison, TX

Pharmacy Technician jobs in Roanoke, VA

Helpdesk Technician jobs in Ottawa, IL

Environmental Technician jobs in Buffalo, NY

Prosthetic Technician jobs in Florida

Behavior Technician jobs in Berkeley, CA

Helpdesk Technician jobs in Marshall, TX

Helpdesk Technician jobs in Columbus, OH

Patient Care Technician jobs in Edinburg, TX

Help Desk Technician I

Wilkerson Crane Rental -
Bonner Springs, KS

Quick Apply

Job Details

Full-time
$22 - $24 an hour

Qualifications

Authentication
Computer science
Network troubleshooting
Mobile device support
Confidential information handling
Email customer support
Microsoft Outlook
Computer Science
IT user and group management
Phone communication
Associate's degree in computer science
Technical documentation
Incident report management
Computer literacy
Laptop (troubleshooting support)
VoIP administration
Equipment troubleshooting
Operating system updates
Incident Escalation
Multi-factor authentication (MFA) implementation
Patch management
Associate's degree in information technology
Internal employee customer service
Cloud service support
Zendesk
Productivity software support
Computer hardware
Task prioritization
Desktop (troubleshooting support)
Remote access management

Full Job Description

JOB SUMMARY:

The Help Desk Technician I provides first point of contact for technical support requests, assisting end-users with hardware, software, and account-related issues. This entry-level role ensures timely assistance and excellent customer service, with opportunities to grow technical skills in a supportive environment. The role is fully on-site at our Bonner Springs, KS office.

****This position is on-site only in Bonner Springs, KS. No remote option is available.****

RESPONSIBILITIES AND DUTIES:

Respond to and resolve help desk tickets related to hardware, software, and network issues.
Provide support for Microsoft 365 services including account creation, password resets, license management, and troubleshooting.
Support for the company's line-of-business ERP/scheduling system (RDP-based access).
Support field-based mobile apps used by operations staff.
Image, configure, and deploy new laptops, desktops, and other hardware for end-users.
Maintain accurate documentation of support requests, resolutions, and asset inventory.
Assist with multi-factor authentication setup and troubleshooting.
Assist with onboarding and offboarding processes, including setting up user accounts and equipment.
Escalate complex issues to senior IT staff or vendors as needed.
Document all issues, resolutions, and actions taken.
Perform routine maintenance tasks such as software updates, patching, and backups.
Support remote users via phone, email, and remote desktop tools.
Maintain a high level of customer service and professionalism in all interactions.
Performs other related duties as required and assigned.

QUALIFICATIONS AND SKILLS:

Associate degree in Information Technology, Computer Science, or related field (or equivalent experience).
Basic understanding of Windows and operating systems.
Familiarity with Microsoft 365 Administration (Outlook, Teams, OneDrive, SharePoint, etc.).
Strong problem-solving and communication skills.
Ability to prioritize tasks and manage time effectively.
Willingness to learn and adapt in a fast-paced environment.
Strong interpersonal skills to collaborate across departments.

PREFERRED SKILLS (NOT REQUIRED):

Experience with ticketing systems (e.g., IT Glue, Zendesk, ServiceNow).
Knowledge of Active Directory and basic networking concepts.
Knowledge of Mobile Device Management Software (Intune, MaaS360 and Apple Business Manager)
VOIP Phone system administration.
CompTIA A+ or similar certification.
Knowledge of the construction/crane industry.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is required to sit, stand, walk, stoop or crouch.
Work environment is well-lit, air conditioned/heated office environment.

GENERAL DUTIES AND EXPECTATIONS:

Adhere to Company Code of Conduct/Ethics and Core Values.
Contribute to the professional culture within the office and company overall.
Follow direction from management and manage tasks prescribed.
Multi-task, prioritize and manage time effectively.
Contribute to the professional culture within the office and company overall.
Ensure security of information in all matters pertaining to company, client, and customer information.
40-hour work week in pursuit of company objectives.

To learn more about Wilkerson Crane Rental, Inc., please visit:

Website: www.WilkersonCraneRental.com

Facebook: www.facebook.com/wilkersoncranerental/

LinkedIn: https://www.linkedin.com/company/wilkersoncranerental/

Quick Apply

Refine Your Search

help desk technician i jobs in bonner springs ks

Help Desk Technician I

NOC Level 1 Technician

Help Desk Technician I

Field Service Technician I

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for help desk technician i in bonner springs ks

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected