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Principal Consultant – ServiceNow (FSO & IRM)

Vibotek LLC
United States

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Qualifications

IT governance
Banking services expertise
CSS
Requirements specification
Requirements design
XML
IT transformation
IT service management
Software implementation
Configuration management
Agile scheduling
11+ years
Enterprise solutions implementation
Business consulting
Enterprise software systems development
Industry knowledge of financial compliance
SOAP
Master of Computer Applications
Technical solutions implementation
Compliance management
Payment Processing Systems
Bachelor's degree in engineering
Managing engineering teams
Solution architecture design
JavaScript
Requirements analysis
Product backlog management
REST
Third-party risk management
Leading team collaboration initiatives

Full Job Description

Job Description: Principal Consultant – ServiceNow (FSO & IRM)

Location: Remote / Virtual

Compensation: $80,000 – $100,000 (Base) + Comprehensive Benefits

Experience Required: 10–15 Years

About the Role

We are seeking a highly experienced Principal Consultant – ServiceNow (FSO & IRM) to lead technical delivery and drive digital transformation initiatives for global banking and insurance clients.

In this role, you will act as a bridge between enterprise architecture and execution, providing technical leadership to engineering teams while collaborating closely with client stakeholders to implement scalable Financial Services Operations (FSO) and Integrated Risk Management (IRM) solutions.

Key Responsibilities

Lead end-to-end technical delivery of ServiceNow FSO and IRM solutions
Provide architectural guidance and technical leadership to development teams
Engage with stakeholders to gather requirements and translate them into scalable solutions
Design and implement enterprise-grade ServiceNow solutions aligned with business objectives
Drive Agile ceremonies including sprint planning, demos, and backlog grooming
Ensure best practices across ServiceNow platform including governance, security, and performance

Technical Skills & Expertise

Financial Services Domain Expertise:
Strong knowledge of Financial Services Operations (FSO) and Customer Service Management (CSM) data models
IRM Expertise:
Hands-on experience in Integrated Risk Management, Risk & Compliance, and Vendor Risk Management
Programming & Development:
Proficiency in JavaScript, HTML, CSS, XML, and REST/SOAP APIs
ServiceNow Platform Knowledge:
Advanced understanding of:
- CSDM (Common Service Data Model)
- CMDB (Configuration Management Database)
- ITIL frameworks

Required Certifications (Mandatory)

CIS – IRM (Certified Implementation Specialist – Integrated Risk Management)
CIS – Risk and Compliance
CIS – Vendor Risk Management

Domain Experience

Experience in one or more of the following areas is required:

Dispute Management
Treasury Operations
Loan Operations
Payment Processing

Preferred Skills

Strong stakeholder communication and consulting skills
Ability to work in a fast-paced, remote Agile environment
Proven experience leading virtual teams and client engagements

Educational Qualifications

B.Tech / BE / MCA / M.Tech or equivalent

Why Join Us

Opportunity to work with global banking and insurance clients
Lead high-impact digital transformation programs
Flexible remote work environment
Competitive compensation and benefits

Quick Apply

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