Top 29 Project manager intermediate Jobs in Boston, Ny

Help Desk Manager
Spectrum Health & Human Services —Orchard Park, NY
- $26 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
Project Manager-Intermediate
Independent Health —Buffalo, NY
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid time off
3d
Key Account Manager I
Advantage Solutions —Buffalo, NY
- $62,400 - $78,500 a year
- Full-time
- Computer literacy
- Merchandising
- No high school diploma
6d
Industrial Automation Specialist
REXEL —Cheektowaga, NY
- $70,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Inventory management
- Ability to walk for extended periods
- Commuter assistance
- Health savings account
Quick Apply
Accounts Receivable Clerk - Cash Posting Insurance Remittance Reconciliation Processor
Woodmark —Buffalo, NY
- From $20 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
7d
Commissioning Field Specialist I
DLB Associates —Buffalo, NY
- $99,750 - $120,225 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Engineering
- Mid-level
- Paid parental leave
- Health savings account
Assistant Production Supervisor
McGard, LLC. —Orchard Park, NY
- $62,400 - $70,000 a year
- Monday to Friday
- English
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
General Manager, GLE
Amrize —Buffalo, NY
- $181,000 - $230,000 a year
- Full-time
- Microsoft Excel
- Marketing
- Office
- Paid parental leave
- Health savings account
11d
Project Engineer
Moog Inc. —Buffalo, NY
- $100,000 - $140,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Profit sharing
- Health savings account
Commissioning Field Technician III
DLB Associates —Buffalo, NY
- $78,750 - $95,812 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Engineering
- Mid-level
- Paid parental leave
- Health savings account
Senior IAM Governance Specialist
M&T Bank —Buffalo, NY
- $97,100 - $161,800 a year
- Full-time
- Hybrid work
- Research
- Office
- Bachelor's degree
- Work from home
Janitorial Area Manager - New York
The Facilities Group National —Buffalo, NY
- $65,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
[Part Time] Front End Team Member I
LEXINGTON REAL FOODS COMMUNITY COOPERATIVE —Buffalo, NY
- $16.50 - $23.10 an hour
- Part-time
- Computer literacy
- Writing skills
- Merchandising
Executive Strategic Operations Analyst - Technology
M&T Bank —Buffalo, NY
- $74,600 - $124,400 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
23h
Olmstead Housing Specialist Team Leader
WNYIL, Inc. —Buffalo, NY
- $42,800 - $45,800 a year
- Overtime
- Word processing
- Computer literacy
- Mid-level
- 403(b) matching
- Mileage reimbursement
Quick Apply
11d
118 - Family Case Worker
COMMUNITY ACTION ORGANIZATION OF WESTERN NEW YORK INC —Buffalo, NY
- $18.20 - $18.50 an hour
- Classroom
- Nursing
- Computer literacy
- On-the-job training
Quick Apply
Renewable Energy Intermediate Electrical Engineer
WSP —Buffalo, NY
- $67,600 - $116,650 a year
- Engineering
- Basic math
- Research
- Paid parental leave
- Disability insurance
Energy Storage - Commissioning Manager
M. A. Mortenson Company —United States
- $125,600 - $188,400 a year
- Up to 50% travel
- Customer service
- Travel
- AD&D insurance
- Paid holidays
Manager of IT Application - IFS ERP
Monarch Landscape Companies —United States
- $125,000 - $150,000 a year
- Full-time
- 7 years
- Computer Science
- Up to 50% travel
- Health savings account
- Paid holidays
Quick Apply

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project manager intermediate jobs near boston, ny

Help Desk Manager

Spectrum Health & Human Services -
Orchard Park, NY

Quick Apply

Job Details

Full-time
$26 - $33 an hour

Qualifications

Defect resolution root cause analysis
Defect analysis
Software implementation
Driver's License
Computer hardware
Hardware support
ITIL implementation
Failure analysis

Full Job Description

Agency Profile: Spectrum Health & Human Services respectfully partner with adults, children, and families as they recover from behavioral, emotional, mental health, and/or substance-related disorders by offering individualized and meaningful opportunities of hope, empowerment, and support to achieve self-defined improvements in their quality of life.

Full-time: 227 Thorn Avenue, Orchard Park, NY, must be located in the area to commute to Orchard Park NY

SUMMARY OF POSITION FUNCTION:

The IT Help Desk Manager's primary objective is resolving and providing remediation on all technical issues reported throughout the organization's ticketing system. The position also requires hands-on leadership and is responsible for delivering a world-class support experience for the entire organization and external partners. The HelpDesk Manager is expected to provide technical support at a granular level with all technical issues while achieving departmental overall goals and objectives. Additionally, the HelpDesk Manager must work independently with solid leadership, communication, and advance-level technical skills while leading and fostering a team to excel and exceed performance expectations.

MAJOR DUTIES AND RESPONSIBILITIES:

Deliver frontline technical support for all employees and external partners.
Foster positive end-user relationships, drive customer satisfaction, and team management and leadership are a must.
Promote continuous improvement of Tier 1 support, workstation administration, and telecom delivery for all stakeholders.
Monitoring ticket volume and performance metrics while supporting the team in exceeding expectations, including corrective action if necessary.
Gather and report operational metrics, accomplishments, and priorities for weekly/monthly leadership meeting(s) with Directors, VPs, and SVPs.
Establish and implement ITILv3 Framework standards with constant goals for improvement.
Analyze the business requirements of all departments to determine their technology requirements and needs.
Successful delivery of services and projects supporting the business both on time and within budget.
Escalation and resolution of software issues to the information systems/development team
Escalation and resolution of third-party software/systems issues by the support team
Define team goals and lead IT personnel to achieve desired results while being accountable for team performance.

SKILLS/COMPETENCIES:

Define and implement processes and procedures for supporting all departments across the organization.
Collect feedback to determine patterns and issues such that they can be resolved, or FAQs can be provided to customers to ease troubleshooting.
Develop and maintain Technical Support/knowledge base. Oversee Asset Management and Inventory
Manages the software and hardware recommended purchases for the department. This entails analysis of technology trends and recommending effective and economical solutions.
Inspect the use of technological equipment and software to ensure functionality and efficiency.
Identify the need for upgrades, configurations or new systems and report to upper management.
Administration and support of unified communication, including phone system and its related applications.
Manages and works with cross-team projects with all departments.
Effectively leads team efforts and integrates the skills and strengths of individuals across teams for project and organizational success.
Management reserves the right to assign or reassign duties and responsibilities at any time within the team.
Accomplish department objectives by supervising employees and monitoring their progress and performance.
Maintain departmental staffing by assisting with recruiting, selecting, orienting, and training employees and fostering growth opportunities.
Conduct regular or routine check-ins with all direct reports to monitor performance, track the progress of work duties and responsibilities and discuss successes and challenges.
Conduct annual performance evaluations for all direct reports.
Maintain a safe and healthy work environment by establishing and enforcing organization standards and adhering to the organization's policies and compliance.
Willing to accept other duties assigned as needed

EDUCATION REQUIREMENTS:

Associate degree in business, Computer Science, or equivalent experience to meet the needs of the position.

EXPERIENCE:

3+ years of experience in a technical capacity with hands-on experience
3+ years of experience and a general understanding of the ITILv2 or later framework
3+ years of experience with technical hardware, intermediate to advance knowledge of software implementation.
3+ years of experience in a Service or Helpdesk role with root cause analysis knowledge

Must possess a valid Driver's License with a satisfactory driving record

COMPENSATION: $26.00-$33.00/hourly

Quick Apply

Refine Your Search

project manager intermediate jobs in boston, ny

Help Desk Manager

Project Manager-Intermediate

Key Account Manager I

Industrial Automation Specialist

Accounts Receivable Clerk - Cash Posting Insurance Remittance Reconciliation Processor

Commissioning Field Specialist I

Assistant Production Supervisor

General Manager, GLE

Project Engineer

Commissioning Field Technician III

Senior IAM Governance Specialist

Janitorial Area Manager - New York

[Part Time] Front End Team Member I

Executive Strategic Operations Analyst - Technology

Olmstead Housing Specialist Team Leader

118 - Family Case Worker

Renewable Energy Intermediate Electrical Engineer

Energy Storage - Commissioning Manager

Manager of IT Application - IFS ERP

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