Top 640 Hotel Jobs in Boston Ma

Front Desk Supervisor
Residence Inn by Marriott Back Bay/Fenway —Boston, MA
- $24.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
Quick Apply
11d
Banquet Manager
DoubleTree by Hilton Boston-Andover —Andover, MA
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- In-person
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Sales Coordinator
DoubleTree by Hilton Boston-Andover —Andover, MA
- $48,000 - $54,000 a year
- Full-time
- Microsoft Excel
- Sales
- Writing skills
- Health savings account
- Health insurance
Quick Apply
8d
Front Desk Night Auditor
The Lakeside Tavern at the Lakeside Inn —Wakefield, MA
- $19 - $20 an hour
- Part-time
- Hotel
- US work authorization
- In-person
Quick Apply
Recruiting Specialist (Bilingual Spanish)
Hospitality Staffing Solutions Group Llc —Jamaica Plain, MA
- $24 - $27 an hour
- Full-time
- 18 years or older
- Spanish
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
12d
Front Desk Clerk
Marriott International, Inc —Boston, MA
- $31.42 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
11d
Part Time Guest Services Agent
Courtyard By Marriott Boston Logan Airport —Boston, MA
- From $33.20 an hour
- Part-time
- Background check
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
5d
Guest Experience Expert
Marriott International, Inc —Boston, MA
- $31.42 - $33.20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Communications Agent
Marriott International, Inc —Boston, MA
- $31.98 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Hotel Valet Supervisor
Propark Mobility —Boston, MA
- $22 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- Hotel
- Free parking
- Commuter assistance
10d
Spa Concierge
Four Seasons —Boston, MA
- $30.59 an hour
- Weekends as needed
- Writing skills
- Merchandising
- English
- Paid holidays
- Health insurance
11d
Reservations Agent - Hotel Commonwealth
Sage Hospitality —Boston, MA
- $31 an hour
- Weekends as needed
- Computer literacy
- No experience needed
- English
- Commuter assistance
- Health insurance
Open Apply for Hotel Ivy Boston
Giri Hotel Management —Boston, MA
- $10 - $30 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
Overnight Front Desk Receptionist- Part Time
Four Seasons —Boston, MA
- $32.85 an hour
- Part-time
- Writing skills
- English
- Residential
- Paid time off
- 401(k) matching
part time front desk agent
Eurostars Hotels —Boston, MA
- $22 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply
1d
Guest Environment Expert
Marriott International, Inc —Boston, MA
- $31.17 - $32.95 an hour
- Full-time
- Hotel
- Entry level
Front Desk Agent
Meyer Jabara Hotels —Boston, MA
- $20 an hour
- Full-time
- Hotel
- Entry level
Quick Apply
Front Desk Supervisor
Hyatt Regency Boston/Cambridge —Cambridge, MA
- $37.29 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Night Auditor/Front Desk Clerk
The Godfrey Hotel Boston —Boston, MA
- From $23 an hour
- Full-time
- Hotel
- High school diploma or GED
- Accounting
- 401(k)
- 401(k) matching
Quick Apply
Housekeeping Room Attendant
Omni Hotels & Resorts —Boston, MA
- $23.07 - $32.96 an hour
- Weekends as needed
- Customer service
- Hotel
- 1 year
Quick Apply

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hotel jobs near boston ma

Front Desk Supervisor

Residence Inn by Marriott Back Bay/Fenway -
Boston, MA

Quick Apply

Job Details

Full-time
$24.50 an hour
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Flexible schedule

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Word processing
English
Cash register
POS
POS systems

Full Job Description

Job description

Job Description

The purpose of a Front Desk Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.

PAY: $24.50

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Work with Guest Services Manager to train and monitor front office staff.
Monitors Guest Service Scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution.
Communicates with the Engineering Department regarding any maintenance requests from the guests.
Communicates with the Housekeeping Department regarding guest rooms and requests.

Has complete working knowledge of software system, including all daily transactions and those which are not performed often.

Has full understanding of software system and assists with reservations, and checking guests in and out of the hotel.
Knows how and where to post all charges.
Handles checks and credit cards received from the guests for payment of hotel charges.
Knows all room rates.
Assists the Guest Service Manager by handling special requests, group blocking and unusual circumstances.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

Asks for and offers help when needed.
Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

QUALIFICATIONS

Must have flexibility to work nights and weekends.
Must be able to read and write fluent English.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel.

SUPERVISOR RESPONSIBILITIES

Position will supervise front desk staff, in conjunction with the Guest Service Manager.

WORK ENVIRONMENT:

The work environment normally entails the following:

Indoor work environment
Minimal to moderate noise levels consistent with hotel environment

Top of Form

PHYSICAL DEMANDS

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

Position is expected to:

Stand more than 2/3 of the time
Walk more than 2/3 of the time
Sit less than 1/3 of the time
Lift up to ten pounds.
Push / pull up to 10 pounds.

Job Type: Full-time

Pay: $24.50 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hotel jobs in boston ma

Front Desk Supervisor

Banquet Manager

Sales Coordinator

Front Desk Night Auditor

Recruiting Specialist (Bilingual Spanish)

Front Desk Clerk

Part Time Guest Services Agent

Guest Experience Expert

Communications Agent

Hotel Valet Supervisor

Spa Concierge

Reservations Agent - Hotel Commonwealth

Open Apply for Hotel Ivy Boston

Overnight Front Desk Receptionist- Part Time

part time front desk agent

Guest Environment Expert

Front Desk Agent

Front Desk Supervisor

Night Auditor/Front Desk Clerk

Housekeeping Room Attendant

I want to receive the latest job alert for hotel in boston ma

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