Top 6 Desktop support technician Jobs in Bozeman, Mt

IT Regional Service Technician
The 20 —Bozeman, MT
- Mid-level
- Office
- Assembly
- Health savings account
- Health insurance
Hybrid IT Support Technician II - Bozeman, MT
Dedicated IT —Bozeman, MT
- $60,000 - $75,000 a year
- Hybrid work
- HIPAA
- Mid-level
- Windows
- Paid holidays
- Paid time off
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Tier 2 MSP Specialist
Aris Search —Bozeman, MT
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Windows
- SharePoint
- Health insurance
- Paid time off
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Technician I/II/III
Entre Technology Services —Bozeman, MT
- $45,000 - $55,000 a year
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
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IT Regional Service Technician

The 20
Bozeman, MT

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Job Details

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Opportunities for advancement

Qualifications

Desktop computer repair
Endpoint Security
Implementing network security tools
Computer operation
Customer communication
IT user and group management
Hardware maintenance
Data recovery
Software installation
Network infrastructure
Assembly
Driver's License
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Malware removal support
Desktop applications
Networking equipment (troubleshooting support)
Productivity software
Desktop administration
Hardware diagnostics
Operating system installation

Full Job Description

The 20 LLC is a premier Managed Service Provider delivering enterprise-class IT services to businesses nationwide. We specialize in supporting organizations across a wide range of industries - including legal, financial, healthcare, and more - by providing secure, scalable, and reliable technology solutions. Our team is passionate about helping clients thrive through proactive support, strategic IT guidance, and cutting-edge infrastructure.

We’re looking for a well-rounded Regional Service Technician who brings both hands-on technical expertise and strong communication skills to the table. This role blends the responsibilities of a bench technician with the adaptability required to support all aspects of a modern computing environment. You'll serve as a key point of contact for diagnosing and resolving issues related to workstations, hardware, software, networks, and more — both remotely and on-site.

Service Area: Bozeman, MT, with occasional travel to Big Sky, Livingston, and Three Forks.

Travel Requirements: Onsite to local client’s premises

Key Responsibilities:

Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating systems, software, hardware, peripherals, and entry-level server support.
Provide customer support both onsite and remotely using connection software, ensuring thorough documentation and follow-up for every interaction.
Prioritize and resolve tickets by following established SOPs and KB articles, meeting or exceeding KPI goals.
Troubleshoot a range of issues including advanced desktop problems, VPN connectivity, hardware failures, line-of-business applications, and basic server functions.
Perform complete hardware repair, maintenance, and security tasks—from cleaning and component replacement to in-depth diagnostics.
Execute physical networking functions such as running network cables, installing patch panels, and setting up racks/enclosures, applying knowledge of wiring schema, tools, and layouts.
Install, reinstall, repair, and configure software, including operating systems, antivirus/security tools, and office productivity suites.
Back up data and perform system restores as needed to maintain functionality.
Test solutions for accuracy, document work, and provide recommendations for ongoing system health.

Qualifications:

Practical experience with hardware assembly, disassembly, maintenance, and repair.
Strong knowledge of Windows OS (installation, recovery, setup, updates) and major software suites (e.g., Microsoft Office).
Familiarity with antivirus, security, and firewall technologies, including installation and recovery.
Working knowledge of business networking, including Active Directory, Group Policy, file sharing, and server applications (Exchange, MS Server).
Solid troubleshooting skills across OS, hardware, and network issues, including malware and virus removal.
Ability to identify and diagnose failed hardware components.
Valid Driver’s License.

Preferred Education and Experience:

A+, Net+, and Sec+ certifications, or equivalent experience
Experience with all modern operating systems
Deep understanding of business networking
Deep understanding of Active Directory, Group Policy, File Sharing, etc.
General understanding of technology related to small-medium businesses
Virtualization experience is a plus!

Benefits:

Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options
Competitive 401(k) participation with up to 4% contribution match
Certification reimbursement to support your continued development
Meaningful opportunities for advancement within a growing organization
A culture built on drive, accountability, collaboration, and excellence

Physical Requirements:

The physical requirements below describe the essential job functions needed to complete this job.

Consistent hand and finger dexterity necessary to operate computer equipment
Consistently required to sit, stand, walk, talk, hear, and see
Routine use of hands to type
Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch
Occasional need to walk around the office
Consistent vision abilities required; close vision, depth perception, and ability to focus
Ability to travel dependent on company needs
Occasional need to lift and/or move up to 30 pounds

Work Environment/Conditions:

The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work)
Work is in an open office environment with steady conversation and interruption

The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.

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Refine Your Search

desktop support technician jobs in bozeman, mt

IT Regional Service Technician

Hybrid IT Support Technician II - Bozeman, MT

Tier 2 MSP Specialist

Technician I/II/III

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