Top 58 Mail delivery Jobs in Braddock Pa

Pharmacy Customer Care Associate
Grane Rx —Pittsburgh, PA
- Full-time
- Word processing
- English
- Office
Front Desk Receptionist
Shults Lincoln in Wexford —Wexford, PA
- Up to $18 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
11d
Counter Sales/Warehouse Associate
Airgas —Export, PA
- Overtime
- High school diploma or GED
- Children
- Warehouse
- Paid jury duty
- Commuter assistance
Front Desk Lead
Scott and Christie Eye Associates —Pittsburgh, PA
- Full-time
- Inventory management
- Basic math
- HIPAA
- Health savings account
- AD&D insurance
Medical Delivery Driver
MedSpeed —Pittsburgh, PA
- $17 an hour
- Part-time
- Pass drug screening
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
6d
PITTSBURGH ENTRY LEVEL - EZ Flats Mail Sorter
MID-WEST PRESORT MAILING SERVICES INC —Pittsburgh, PA
- $13.00 - $14.50 an hour
- Part-time
- Pass drug screening
- English
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
11d
Receptionist - US
Eco Global —Pittsburgh, PA
- Full-time
- Office
- High school diploma or GED
- Organizational skills
Quick Apply
Office Services Associate
Opensity Solutions —Pittsburgh, PA
- $24.00 - $28.25 an hour
- Full-time
- Microsoft Office
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
6d
Administrative Assistant
Point Design Group —Monroeville, PA
- Email
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
4d
Bellperson / Doorperson
Omni Hotels & Resorts —Pittsburgh, PA
- $10.35 - $11.50 an hour
- 8 hour shift
- Computer literacy
- Pass drug screening
- Hotel
Quick Apply
PITTSBURGH ENTRY LEVEL Mail Sorter - 1st Shift
MID-WEST PRESORT MAILING SERVICES INC —Pittsburgh, PA
- $13 - $18 an hour
- Overtime
- Pass drug screening
- English
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
11d
Concierge
Asbury Heights —Pittsburgh, PA
- Part-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Quick Apply
Mail Run Shuttle Driver
Scott Electric Company —Greensburg, PA
- $21.21 - $23.33 an hour
- 8 hour shift
- Background check
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
10d
Driver
Renewal Inc —Pittsburgh, PA
- $16 - $19 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Communication skills
Quick Apply
Administrative Assistant
Bechtel Plant Machinery, Inc. —Monroeville, PA
- $40,900 - $52,400 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Front Desk Receptionist
Heritage Lab Services LLC —Pittsburgh, PA
- $17 - $19 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Typing
- Health savings account
- Paid holidays
Quick Apply
4d
Driver-Evening Hours
Renewal Inc —Pittsburgh, PA
- $16.00 - $19.71 an hour
- High school diploma or GED
- Driver's License
- Communication skills
Quick Apply
Concierge
The Yards at 3 Crossings —Pittsburgh, PA
- From $17 an hour
- Weekends as needed
- Computer literacy
- Apartments
- Cleaning
- Paid holidays
- Disability insurance
Quick Apply
10d
Administrative Assistant at Propel Pitcairn
Propel Charter School - Pitcairn —Pitcairn, PA
- $18.27 an hour
- Full-time
- Google Workspace
- Word processing
- Office
- Wellness program
- Paid holidays
5d
PITTSBURGH Cargo Van Diver
MID-WEST PRESORT MAILING SERVICES INC —Pittsburgh, PA
- $12.50 - $13.50 an hour
- Part-time
- Background check
- Pass drug screening
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
11d

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mail delivery jobs near braddock pa

Pharmacy Customer Care Associate

Grane Rx -
Pittsburgh, PA

Apply Now

Job Details

Full-time

Qualifications

Pharmacy Information Systems (PIS)
Medical software
Phone communication
Word processing
Spreadsheets
English
High school diploma or GED
Customer support
Technical Proficiency

Full Job Description

Overview:

Customer Care Associate

RIDC Park - Pittsburgh, Pa (On-site)

POSITION SUMMARY

The Customer Care Associate position serves internal and external customers by determining requirements, answering inquiries, resolving problems, fulfilling requests to ensure excellent service standards and maintain high customer satisfaction by using the “WE CARE” customer service promise.

KEY RELATIONSHIPS

The Customer Care Associate reports directly to the Director of Pharmacy Services. This position works with customer service, order entry technicians, and pharmacists. This position works with team members and management in Pharmacy Operations, Medical Records, Consultant Pharmacists, Consultant Nurses, Billing, Inventory, and Logistics. This position also works with the PACE Center staff, LTC facility staff, nurses and practitioners.

Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES

(With minimal supervision)

Triage queues -assign to appropriate folder after making sure all pertinent information is contained on document
Utilize Customer relationship management (CRM) tools to triage and respond to customer inquiries and needs.
Effectively manage incoming calls from internal and external customers, triage issues/questions and direct to appropriate areas if unable to resolve/answer. Spends 85% of shift available to take call.
Make outbound calls to PACE Centers, LTC Facilities, courier service, logistics companies and back up pharmacies as needed and as requested by pharmacist(s) or management team.
Organize work flow to meet internal and external needs – calls and STATs come first.
Run no refill report as assigned on Monthly Calendar to request renewal prescriptions from centers.
Identify and escalate priority issues to Pharmacist-in-Charge and/or appropriate department manager(s). Examples: cycle box delivered to incorrect member(s), pain medication not delivered and facility upset and emergency verbal requests, etc.
Track deliveries through vendor portals, via phone, or other methods of communication. Relay this information to key stakeholders, including pharmacy, facility, and center management.
Review and follow up on owe book (meds that are not in stock and being ordered).
Make member status changes in pharmacy systems by changing dispense type and nursing station. (Transfer member from home to skilled nursing center and transfer from skilled nursing center back to member’s home.)
Document all call information that requires action by team member – record details of actions taken and any additional comments or complaints made by caller.
Remain calm and professional when faced with emotional or frustrated customers.
Follow procedures, guidelines/SOPs to ensure compliance is maintained.
Competent in software systems that include SalesForce, FrameworkLTC, FrameworkECM, Omnicell, and Automated Packaging System.
Additional duties as assigned by manager

Qualifications:

EXPERIENCE, SKILLS AND EDUCATIONAL REQUIREMENTS

6 months pharmacy or medical experience preferred.
High School Diploma or equivalent required.

Customer orientation and ability to adapt/respond to different types of calls.
Proven customer support experience – passion for excellence with respect to treating and caring for customers.
Strong attention to details – interested in preventing errors and solving problems.
Strong phone contact handling and active listening skills.
Strong work ethic and team player mindset.
Experience using word processing, spreadsheet, database, internet and e-mail, pharmacy information systems required.

ADDITIONAL SKILLS AND REQUIREMENTS

Ability to read, write, speak and comprehend English.
Ability to use good judgment.
Ability to work in a fast paced, challenging and technical environment.
Ability to work with teams.
Active listening skills.
Attention to detail and accuracy.
Attention to detail and completion of all workflow steps.
Customer service orientation.
Excellent communication skills – verbal and written.
High energy level.

Information contained in this description represents the general nature of work being performed. This is not an exhaustive list of all responsibilities, duties and skills required for the position. Reasonable accommodations will be considered in appropriate circumstances; however, as the nature of an accommodation may vary depending on the needs and desires of an individual with a disability, it is impossible to describe in advance specific accommodations that will be considered.

NOTE: Company management reserves the right to amend and revise responsibilities to meet business and organizational needs.

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Refine Your Search

mail delivery jobs in braddock pa

Pharmacy Customer Care Associate

Front Desk Receptionist

Counter Sales/Warehouse Associate

Front Desk Lead

Medical Delivery Driver

PITTSBURGH ENTRY LEVEL - EZ Flats Mail Sorter

Receptionist - US

Office Services Associate

Administrative Assistant

Bellperson / Doorperson

PITTSBURGH ENTRY LEVEL Mail Sorter - 1st Shift

Concierge

Mail Run Shuttle Driver

Driver

Administrative Assistant

Front Desk Receptionist

Driver-Evening Hours

Concierge

Administrative Assistant at Propel Pitcairn

PITTSBURGH Cargo Van Diver

I want to receive the latest job alert for mail delivery in braddock pa

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