Top 38 Front desk Jobs in Brainerd, Mn

Guest Services Manager
Grand View Lodge —Nisswa, MN
- $70,000 - $80,000 a year
- Extended hours
- Microsoft Excel
- Ability to walk for extended periods
- Mid-level
- Opportunities for advancement
Reservations Attendant
Grand View Lodge —Nisswa, MN
- $18.11 - $19.92 an hour
- Weekends as needed
- Computer literacy
- Computer skills
- Communication skills
- Opportunities for advancement
Night Auditor
Endeavor: The Lodge at Brainerd Lakes —Baxter, MN
- $17 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
4d
Receptionist
Penmac Staffing —Brainerd, MN
- Full-time
- Dealership
- Computer literacy
- Administrative experience
- Opportunities for advancement
Quick Apply
7d
Front Desk Agent
Grand View Lodge —Nisswa, MN
- $17.50 - $19.00 an hour
- Part-time
- Microsoft Word
- Ability to walk for extended periods
- Ability to climb stairs
11d
Front Desk / Healthcare Administrative Coordinator
Colby-Mueller Orthodontics —Baxter, MN
- $21 - $25 an hour
- Email
- Dental office
- In-person
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
3d
Receptionist
Heartwood —Crosby, MN
- $17.95 - $22.17 an hour
- Part-time
- Microsoft Excel
- Skilled nursing facility
- Microsoft Outlook
- Paid holidays
- Health insurance
Receptionist
Ebenezer —Baxter, MN
- $16.30 - $23.01 an hour
- Part-time
- High school diploma or GED
- 1 year
- Entry level
- Disability insurance
- Health insurance
14d
Switchboard Receptionist
CUYUNA REGIONAL MEDICAL CENTER —Crosby, MN
- $17.95 - $22.17 an hour
- Hospital
- Administrative experience
- High school diploma or GED
- Health savings account
- Health insurance
Receptionist / Administrative Professional
Dondelinger Auto Group —Brainerd, MN
- $15 - $18 an hour
- Full-time
- Clean driving record
- Dealership
- Administrative experience
- Disability insurance
- Health insurance
Quick Apply
8d
Front Desk Host
Mills Automotive Group —Baxter, MN
- From $16 an hour
- Full-time
- Dealership
- Data entry
- Communication skills
- Profit sharing
- Health savings account
2d
Veterinary Receptionist
Veterinary Practice Partners —Baxter, MN
- $15 - $19 an hour
- Full-time
- Conflict management
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Agent
Rapid River Lodge —Baxter, MN
- $14 - $17 an hour
- Part-time
- US work authorization
- Organizational skills
- Cleaning
- Paid time off
- Employee discount
Quick Apply
Security Officer
Grand View Lodge —Nisswa, MN
- $18.63 - $20.70 an hour
- Weekends as needed
- 18 years or older
- CPR Certification
- Clean driving record
- Opportunities for advancement
4d
H/R Generalist / Office Manager
Penmac Staffing —Deerwood, MN
- $20 - $28 an hour
- Full-time
- OSHA
- Mid-level
- Office
- Paid holidays
- Dental insurance
Quick Apply
3d
General Clerk III
Katmai —Brainerd, MN
- $21.02 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- AD&D insurance
- Paid holidays
Quick Apply
3d
Veterinary Receptionist
Lakeland Veterinary Hospital —Baxter, MN
- $15 - $19 an hour
- Full-time
- Conflict management
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
7d
Guest Service Agent
Quarterdeck Resort —Nisswa, MN
- $17 - $19 an hour
- Part-time
- Organizational skills
- Computer skills
- Communication skills
- Paid holidays
- Disability insurance
Front Desk Receptionist
Lake Leaf Cultivation —Onamia, MN
- From $18 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Quick Apply
2d
R.O.- Hospitality Specialist Part Time--Breezy Point
Capital Vacations —Breezy Point, MN
- Part-time
- Entry level
- 401(k)
- Opportunities for advancement
Quick Apply

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front desk jobs near brainerd, mn

Guest Services Manager

Grand View Lodge -
Nisswa, MN

Apply Now

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Opportunities for advancement

Qualifications

Team member evaluation
Microsoft Excel
Customer relationship building
Road transportation operations
Property management tools
Resort experience
Managing teams in a customer support role
Coaching
Greeting customers
Team scheduling
Performance feedback (performance evaluation method)
Managing hospitality teams
De-escalation techniques
Conflict de-escalation
Mid-level
Frontline customer support management
Supply chain transportation management
Leadership development
3 years
Team development
Hiring
Scheduling pickups and deliveries
Decision making
Hospitality Management
Mentoring
Recruiting
Guest services software
Hotel staff training
Productivity software
Hotel and accommodations guest complaints handling

Full Job Description

Position Overview:

Grand View Lodge is looking for a polished, guest-obsessed leader to manage our Guest Services operation: overseeing Front Desk, Reservations, and Transportation, the three departments that define the first and last impression every guest takes home. You'll set and uphold service standards, develop a high-performing team, and ensure that every touchpoint in the guest journey reflects the warmth and excellence Grand View Lodge is known for. This is a high-visibility, high-impact role with real exposure to all aspects of resort operations and a clear path toward broader leadership opportunities within Cote Hospitality.

About Grand View Lodge & Cote Hospitality:

For over 100 years, Cote Hospitality has crafted transformative guest experiences across world-class resorts and camps. At Grand View Lodge, that means exceptional wellness woven into a full resort lifestyle, golf, dining, events, and more, all grounded in our CoteCares culture of belonging, respect, and shared purpose. We're invested in your growth here: this role comes with real opportunity to advance and expand your skills within our Guest Services department.

Duties & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lead and align the Front Desk, Reservations, and Transportation teams to deliver a seamless, elevated guest experience from first contact through departure.
Establish and maintain call and service standards that drive both guest satisfaction and revenue; ensuring every interaction reflects GVL's commitment to excellence.
Ensure guests are welcomed, checked in and out professionally, and that every service touchpoint meets or exceeds our standards.
Own guest recovery; troubleshoot complaints and service concerns with professionalism, empathy, and urgency, turning difficult moments into lasting positive impressions.
Recruit, hire, train, and develop Front Desk, Reservations, and Transportation staff; conduct regular performance evaluations and build a culture of accountability and growth.
Coach and mentor team supervisors and leads, helping them grow as leaders and perform at their fullest potential.
Manage transportation operations; scheduling drivers, coordinating pick-up and drop-off logistics, and ensuring timely, professional service for guests and associates alike.
Partner cross-departmentally to ensure a cohesive, consistent resort experience that reflects the full breadth of what Grand View Lodge offers.
This is a resort hospitality role — availability on weekends, holidays, and extended hours during peak seasons is required.

What You Bring:

Minimum 3 years of hospitality experience, with previous operational leadership in a hotel, resort, or similar environment preferred.
A genuine passion for guest service; you take personal pride in the experience every guest has and hold your team to the same standard.
Strong communication skills across all formats; you're as comfortable leading a team meeting as you are de-escalating a guest complaint or presenting to leadership.
Exceptional organizational ability and sound decision-making under pressure; you stay composed when things get busy and find solutions quickly.
Experience with property management and reservations software; knowledge of Opera, HMS, SCS, or similar systems is a strong plus.
Proficiency in Microsoft Word, Excel, and PowerPoint; comfortable learning new software applications.
A self-starter mindset; results-driven, innovative, and able to balance short and long-term priorities without losing sight of the guest.
Physical ability to stand and walk for 5–6 hours, climb stairs, reach, bend, and occasionally lift 50+ lbs.
A hospitality or business-related degree is preferred but not required; the right experience speaks for itself.

Why Join Us

You'll be part of a team that genuinely invests in its people. CoteCares isn't a tagline, it's how we show up for each other every day. You'll have the tools, support, and team culture to do your best work, with real opportunity to grow your career within our Guest Services department.

#GVL

Apply Now

Refine Your Search

front desk jobs in brainerd, mn

Guest Services Manager

Reservations Attendant

Night Auditor

Receptionist

Front Desk Agent

Front Desk / Healthcare Administrative Coordinator

Receptionist

Receptionist

Switchboard Receptionist

Receptionist / Administrative Professional

Front Desk Host

Veterinary Receptionist

Front Desk Agent

Security Officer

H/R Generalist / Office Manager

General Clerk III

Veterinary Receptionist

Guest Service Agent

Front Desk Receptionist

R.O.- Hospitality Specialist Part Time--Breezy Point

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