Top 126 Hospitality Jobs in Brainerd, Mn

Guest Services Manager
Grand View Lodge —Nisswa, MN
- $70,000 - $80,000 a year
- Extended hours
- Microsoft Excel
- Ability to walk for extended periods
- Mid-level
- Opportunities for advancement
Server / Culinary Assistant
Ebenezer —Baxter, MN
- $17.77 - $25.66 an hour
- Rotating weekends
- High school diploma or GED
- 1 year
- Entry level
- Disability insurance
- Health insurance
Night Auditor
Endeavor: The Lodge at Brainerd Lakes —Baxter, MN
- $17 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
5d
Front Desk Agent
Grand View Lodge —Nisswa, MN
- $17.50 - $19.00 an hour
- Part-time
- Microsoft Word
- Ability to walk for extended periods
- Ability to climb stairs
12d
Hospitality
Penmac Staffing —Brainerd, MN
- $16 - $22 an hour
- Part-time
- Cooking
- Criminal background check
- Entry level
- Health insurance
- Employee stock ownership plan
Quick Apply
Process Server - Crow Wing County
Provest LLC —Brainerd, MN
- Reliable transportation
- Entry level
Quick Apply
Reservations Attendant
Grand View Lodge —Nisswa, MN
- $18.11 - $19.92 an hour
- Weekends as needed
- Computer literacy
- Computer skills
- Communication skills
- Opportunities for advancement
Preppers House Person
Grand View Lodge —Nisswa, MN
- $16.48 - $17.60 an hour
- Extended hours
- Clean driving record
- Ability to climb stairs
- High school diploma or GED
- Opportunities for advancement
Housekeeping Public Areas
Grand View Lodge —Nisswa, MN
- $16.50 - $19.00 an hour
- Full-time
- Inventory management
- Ability to walk for extended periods
- Ability to climb stairs
Room Attendant (Housekeeping)
Grand View Lodge —Nisswa, MN
- $16.50 - $17.50 an hour
- Full-time
- Ability to lift 50 pounds
- Driver's License
- Entry level
Cafe Team Member
Christmas Point —Baxter, MN
- $15 - $17 an hour
- Part-time
- Customer service
- Cooking
- Cash register
- Employee discount
Quick Apply
Bartender/Server
Black Bear Lodge & Saloon —Baxter, MN
- From $11.41 an hour
- Part-time
- Serving
- Bar
- 18 years or older
- Employee discount
- Flexible schedule
Quick Apply
7d
Front Desk Agent
Rapid River Lodge —Baxter, MN
- $14 - $17 an hour
- Part-time
- US work authorization
- Organizational skills
- Cleaning
- Paid time off
- Employee discount
Quick Apply
Waitstaff/Hostess
The Spot 371 —Brainerd, MN
- From $11.41 an hour
- Temporary
- In-person
- Restaurant
- Communication skills
Quick Apply
12d
Waitstaff
Madden's on Gull Lake —Brainerd, MN
- $11.41 - $15.50 an hour
- Weekends as needed
- Writing skills
- High school diploma or GED
- Travel
Bartender - Weddings & Events
Northern Pacific Center - Weddings & Events —Brainerd, MN
- From $20 an hour
- Part-time
- Bar
- Customer service
- In-person
Quick Apply
10d
R.O.- Hospitality Specialist Part Time--Breezy Point
Capital Vacations —Breezy Point, MN
- Part-time
- Entry level
- 401(k)
- Opportunities for advancement
Quick Apply
Guest Service Agent
Quarterdeck Resort —Nisswa, MN
- $17 - $19 an hour
- Part-time
- Organizational skills
- Computer skills
- Communication skills
- Paid holidays
- Disability insurance
Experienced Server
North Country Cafe —Crosby, MN
- From $30 an hour
- Part-time
- Serving
- Customer service
- Mid-level
- Flexible schedule
Quick Apply
Server
Lost Lake Lodge —Nisswa, MN
- $11.13 an hour
- Part-time
- Bar
- Computer literacy
- Computer skills
- Employee discount
- Flexible schedule
Quick Apply
9d

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Guest Services Manager

Grand View Lodge -
Nisswa, MN

Apply Now

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Opportunities for advancement

Qualifications

Team member evaluation
Microsoft Excel
Customer relationship building
Road transportation operations
Property management tools
Resort experience
Managing teams in a customer support role
Coaching
Greeting customers
Team scheduling
Performance feedback (performance evaluation method)
Managing hospitality teams
De-escalation techniques
Conflict de-escalation
Mid-level
Frontline customer support management
Supply chain transportation management
Leadership development
3 years
Team development
Hiring
Scheduling pickups and deliveries
Decision making
Hospitality Management
Mentoring
Recruiting
Guest services software
Hotel staff training
Productivity software
Hotel and accommodations guest complaints handling

Full Job Description

Position Overview:

Grand View Lodge is looking for a polished, guest-obsessed leader to manage our Guest Services operation: overseeing Front Desk, Reservations, and Transportation, the three departments that define the first and last impression every guest takes home. You'll set and uphold service standards, develop a high-performing team, and ensure that every touchpoint in the guest journey reflects the warmth and excellence Grand View Lodge is known for. This is a high-visibility, high-impact role with real exposure to all aspects of resort operations and a clear path toward broader leadership opportunities within Cote Hospitality.

About Grand View Lodge & Cote Hospitality:

For over 100 years, Cote Hospitality has crafted transformative guest experiences across world-class resorts and camps. At Grand View Lodge, that means exceptional wellness woven into a full resort lifestyle, golf, dining, events, and more, all grounded in our CoteCares culture of belonging, respect, and shared purpose. We're invested in your growth here: this role comes with real opportunity to advance and expand your skills within our Guest Services department.

Duties & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lead and align the Front Desk, Reservations, and Transportation teams to deliver a seamless, elevated guest experience from first contact through departure.
Establish and maintain call and service standards that drive both guest satisfaction and revenue; ensuring every interaction reflects GVL's commitment to excellence.
Ensure guests are welcomed, checked in and out professionally, and that every service touchpoint meets or exceeds our standards.
Own guest recovery; troubleshoot complaints and service concerns with professionalism, empathy, and urgency, turning difficult moments into lasting positive impressions.
Recruit, hire, train, and develop Front Desk, Reservations, and Transportation staff; conduct regular performance evaluations and build a culture of accountability and growth.
Coach and mentor team supervisors and leads, helping them grow as leaders and perform at their fullest potential.
Manage transportation operations; scheduling drivers, coordinating pick-up and drop-off logistics, and ensuring timely, professional service for guests and associates alike.
Partner cross-departmentally to ensure a cohesive, consistent resort experience that reflects the full breadth of what Grand View Lodge offers.
This is a resort hospitality role — availability on weekends, holidays, and extended hours during peak seasons is required.

What You Bring:

Minimum 3 years of hospitality experience, with previous operational leadership in a hotel, resort, or similar environment preferred.
A genuine passion for guest service; you take personal pride in the experience every guest has and hold your team to the same standard.
Strong communication skills across all formats; you're as comfortable leading a team meeting as you are de-escalating a guest complaint or presenting to leadership.
Exceptional organizational ability and sound decision-making under pressure; you stay composed when things get busy and find solutions quickly.
Experience with property management and reservations software; knowledge of Opera, HMS, SCS, or similar systems is a strong plus.
Proficiency in Microsoft Word, Excel, and PowerPoint; comfortable learning new software applications.
A self-starter mindset; results-driven, innovative, and able to balance short and long-term priorities without losing sight of the guest.
Physical ability to stand and walk for 5–6 hours, climb stairs, reach, bend, and occasionally lift 50+ lbs.
A hospitality or business-related degree is preferred but not required; the right experience speaks for itself.

Why Join Us

You'll be part of a team that genuinely invests in its people. CoteCares isn't a tagline, it's how we show up for each other every day. You'll have the tools, support, and team culture to do your best work, with real opportunity to grow your career within our Guest Services department.

#GVL

Apply Now

Refine Your Search

hospitality jobs in brainerd, mn

Guest Services Manager

Server / Culinary Assistant

Night Auditor

Front Desk Agent

Hospitality

Process Server - Crow Wing County

Reservations Attendant

Preppers House Person

Housekeeping Public Areas

Room Attendant (Housekeeping)

Cafe Team Member

Bartender/Server

Front Desk Agent

Waitstaff/Hostess

Waitstaff

Bartender - Weddings & Events

R.O.- Hospitality Specialist Part Time--Breezy Point

Guest Service Agent

Experienced Server

Server

I want to receive the latest job alert for hospitality in brainerd, mn

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