Top 173 Services supervisor Jobs in Brainerd, Mn

Guest Services Manager
Grand View Lodge —Nisswa, MN
- $70,000 - $80,000 a year
- Extended hours
- Microsoft Excel
- Ability to walk for extended periods
- Mid-level
- Opportunities for advancement
Cook
Grand View Lodge —Nisswa, MN
- $18 - $24 an hour
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
Housekeeping Public Areas
Grand View Lodge —Nisswa, MN
- $16.50 - $19.00 an hour
- Full-time
- Inventory management
- Ability to walk for extended periods
- Ability to climb stairs
Pool Maintenance
Grand View Lodge —Nisswa, MN
- $23 - $27 an hour
- Extended hours
- Clean driving record
- High school diploma or GED
- Driver's License
- Opportunities for advancement
Security Officer
General Security Services Corporation —Crosby, MN
- $18.50 an hour
- Rotating weekends
- Military
- Computer literacy
- Writing skills
- Paid training
- Paid time off
Quick Apply
14d
Room Attendant (Housekeeping)
Grand View Lodge —Nisswa, MN
- $16.50 - $17.50 an hour
- Full-time
- Ability to lift 50 pounds
- Driver's License
- Entry level
Member Services
Brainerd Family YMCA —Brainerd, MN
- $15 - $17 an hour
- Part-time
- Computer literacy
- Data entry
- Ability to stand for extended periods
Quick Apply
6d
Regional Supervisor
Dunkin - Baskin Robbins —Baxter, MN
- From $60,000 a year
- Weekends as needed
- Background check
- Clean driving record
- 5 years
- Paid training
- Disability insurance
Quick Apply
Manager, Client Services
Ascensus —Baxter, MN
- Online Application
- 3 years
- Analysis skills
- Bachelor's degree
- Retirement plan
5d
Budtender (Trail Guide) - Full-Time
Smith Farms North —Brainerd, MN
- From $20 an hour
- Full-time
- 21 years or older
- Communication skills
- Entry level
Quick Apply
Property Assessor, In Training
Crow Wing County —Brainerd, MN
- $53,697 - $80,545 a year
- Full-time
- High school
- Word processing
- Office
- Disability insurance
- Health insurance
11d
Operations Specialist in Training
Crow Wing County —Brainerd, MN
- $53,697 - $80,545 a year
- Full-time
- Microsoft Excel
- Driver's License
- Associate's degree
- Disability insurance
- Health insurance
13d
Program Director - Outpatient Services
NORTHERN PINES MENTAL HEALTH CENTER —Brainerd, MN
- $85,000 - $105,000 a year
- Extended hours
- LMFT
- Management
- Psychiatry
- Travel reimbursement
- Health savings account
Quick Apply
Ops Supervisor - Station
FedEx —Brainerd, MN
- $24.75 - $38.43 an hour
- Full-time
- Public speaking
- Mid-level
- Ability to lift 50 pounds
Program Director - Children and Families Services
NORTHERN PINES MENTAL HEALTH CENTER —Brainerd, MN
- $85,000 - $105,000 a year
- Extended hours
- LMFT
- Management
- Psychiatry
- Travel reimbursement
- Health savings account
Quick Apply
Regional Supervisor
Dunkin —Brainerd, MN
- From $60,000 a year
- Weekends as needed
- Background check
- Clean driving record
- 5 years
- Paid training
- Disability insurance
Quick Apply
Stocker
Costco Wholesale Corporation —Baxter, MN
- Merchandising
- Forklift
- Assembly
- AD&D insurance
- Employee stock purchase plan
Membership Clerk
Costco Wholesale Corporation —Baxter, MN
- Driving
- Flatbed truck
- US work authorization
- AD&D insurance
- Employee stock purchase plan
Personal Care Assistant
Advantage PCA & Senior Care —Brainerd, MN
- $18 - $22 an hour
- Part-time
- Driver's License
- Children
- Home Health
- Paid holidays
- Paid sick time
Quick Apply
Direct Support Professional
Synova Group —Brainerd, MN
- $25 an hour
- Weekends as needed
- 18 years or older
- Clean driving record
- Computer literacy
- Paid training
- Paid holidays
Quick Apply

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Guest Services Manager

Grand View Lodge -
Nisswa, MN

Apply Now

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Opportunities for advancement

Qualifications

Team member evaluation
Microsoft Excel
Customer relationship building
Road transportation operations
Property management tools
Resort experience
Managing teams in a customer support role
Coaching
Greeting customers
Team scheduling
Performance feedback (performance evaluation method)
Managing hospitality teams
De-escalation techniques
Conflict de-escalation
Mid-level
Frontline customer support management
Supply chain transportation management
Leadership development
3 years
Team development
Hiring
Scheduling pickups and deliveries
Decision making
Hospitality Management
Mentoring
Recruiting
Guest services software
Hotel staff training
Productivity software
Hotel and accommodations guest complaints handling

Full Job Description

Position Overview:

Grand View Lodge is looking for a polished, guest-obsessed leader to manage our Guest Services operation: overseeing Front Desk, Reservations, and Transportation, the three departments that define the first and last impression every guest takes home. You'll set and uphold service standards, develop a high-performing team, and ensure that every touchpoint in the guest journey reflects the warmth and excellence Grand View Lodge is known for. This is a high-visibility, high-impact role with real exposure to all aspects of resort operations and a clear path toward broader leadership opportunities within Cote Hospitality.

About Grand View Lodge & Cote Hospitality:

For over 100 years, Cote Hospitality has crafted transformative guest experiences across world-class resorts and camps. At Grand View Lodge, that means exceptional wellness woven into a full resort lifestyle, golf, dining, events, and more, all grounded in our CoteCares culture of belonging, respect, and shared purpose. We're invested in your growth here: this role comes with real opportunity to advance and expand your skills within our Guest Services department.

Duties & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lead and align the Front Desk, Reservations, and Transportation teams to deliver a seamless, elevated guest experience from first contact through departure.
Establish and maintain call and service standards that drive both guest satisfaction and revenue; ensuring every interaction reflects GVL's commitment to excellence.
Ensure guests are welcomed, checked in and out professionally, and that every service touchpoint meets or exceeds our standards.
Own guest recovery; troubleshoot complaints and service concerns with professionalism, empathy, and urgency, turning difficult moments into lasting positive impressions.
Recruit, hire, train, and develop Front Desk, Reservations, and Transportation staff; conduct regular performance evaluations and build a culture of accountability and growth.
Coach and mentor team supervisors and leads, helping them grow as leaders and perform at their fullest potential.
Manage transportation operations; scheduling drivers, coordinating pick-up and drop-off logistics, and ensuring timely, professional service for guests and associates alike.
Partner cross-departmentally to ensure a cohesive, consistent resort experience that reflects the full breadth of what Grand View Lodge offers.
This is a resort hospitality role — availability on weekends, holidays, and extended hours during peak seasons is required.

What You Bring:

Minimum 3 years of hospitality experience, with previous operational leadership in a hotel, resort, or similar environment preferred.
A genuine passion for guest service; you take personal pride in the experience every guest has and hold your team to the same standard.
Strong communication skills across all formats; you're as comfortable leading a team meeting as you are de-escalating a guest complaint or presenting to leadership.
Exceptional organizational ability and sound decision-making under pressure; you stay composed when things get busy and find solutions quickly.
Experience with property management and reservations software; knowledge of Opera, HMS, SCS, or similar systems is a strong plus.
Proficiency in Microsoft Word, Excel, and PowerPoint; comfortable learning new software applications.
A self-starter mindset; results-driven, innovative, and able to balance short and long-term priorities without losing sight of the guest.
Physical ability to stand and walk for 5–6 hours, climb stairs, reach, bend, and occasionally lift 50+ lbs.
A hospitality or business-related degree is preferred but not required; the right experience speaks for itself.

Why Join Us

You'll be part of a team that genuinely invests in its people. CoteCares isn't a tagline, it's how we show up for each other every day. You'll have the tools, support, and team culture to do your best work, with real opportunity to grow your career within our Guest Services department.

#GVL

Apply Now

Refine Your Search

services supervisor jobs in brainerd, mn

Guest Services Manager

Cook

Housekeeping Public Areas

Pool Maintenance

Security Officer

Room Attendant (Housekeeping)

Member Services

Regional Supervisor

Manager, Client Services

Budtender (Trail Guide) - Full-Time

Property Assessor, In Training

Operations Specialist in Training

Program Director - Outpatient Services

Ops Supervisor - Station

Program Director - Children and Families Services

Regional Supervisor

Stocker

Membership Clerk

Personal Care Assistant

Direct Support Professional

I want to receive the latest job alert for services supervisor in brainerd, mn

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