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Dock Hand

Rock Lane Resort and Marina
Branson, MO

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Job Details

Qualifications

Customer communication
Outdoor work experience
Customer inquiry handling

Full Job Description

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Dock Attendant

Location: Rock Lane Resort, Table Rock Lake, Branson, MO, 65616

Position Overview:

Rock Lane Resort is seeking a dedicated and enthusiastic Dock Attendant to join our waterfront team. The ideal candidate will embody our commitment to legendary customer service, ensuring that every guest’s experience at our lakefront facilities is exceptional. This role is perfect for individuals who thrive in a dynamic environment and enjoy working outdoors while interacting with guests from all walks of life.

Key Responsibilities:

Greet guests warmly as they arrive at the dock, providing a friendly and welcoming atmosphere.
Assist guests with boat rentals, ensuring they receive the necessary safety equipment and instructions for a safe and enjoyable experience.
Maintain cleanliness and organization of the dock area, including boats, equipment, and surrounding facilities.
Monitor dock activities to ensure guest safety and adherence to resort policies.
Provide guests with information about local attractions, lake conditions, and resort amenities, enhancing their overall experience.
Assist with launching and retrieving boats, ensuring a smooth and efficient process.
Address any guest inquiries or concerns promptly and professionally, striving to exceed expectations.
Collaborate with other team members to ensure seamless operations and a positive guest experience.
Participate in routine maintenance of dock facilities and equipment as required.

Qualifications:

High school diploma or equivalent preferred.
Previous customer service experience, especially in hospitality or recreational settings, is a plus.
Strong communication skills and a friendly, approachable demeanor.
Ability to work in a fast-paced environment while maintaining attention to detail.
Basic knowledge of boating and water safety is preferred; willingness to learn is essential.
Ability to work flexible hours, including weekends and holidays.
Must be able to lift and carry heavy objects and perform outdoor tasks in varying weather conditions.

Why Join Us?

At Rock Lane Resort, we pride ourselves on creating unforgettable experiences for our guests. As a Dock Attendant, you’ll be an integral part of our team, helping to ensure that every visit to Table Rock Lake is memorable. We offer competitive pay, opportunities for growth, and a fun, supportive work environment.

If you have a passion for customer service and the great outdoors, we’d love to hear from you! Apply today to become part of the legendary experience at Rock Lane Resort.

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boat jobs in branson mo

Dock Hand

Lady Liberty Crew

Marine & Auto Detailing Specialist

Tugboat Mate - Chief Mate & 2nd Mate

Chief Mate 100 Ton

Captain - 100T

Third Mate - entry level 100 Ton

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