Top 2 Hotel bellman Jobs in Breckenridge, Co

Front Desk Supervisor
Sonnenalp Hotel —Vail, CO
- $26 - $28 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Bellstaff
Sonnenalp Hotel —Vail, CO
- $12.14 an hour + tips
- Full-time
- Ability to walk for extended periods
- Organizational skills
- 1 year
- Paid holidays
- Disability insurance
Quick Apply

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Bellstaff
Sonnenalp Hotel —Vail, CO
Valid driver’s license with no previous violations. While assisting in the guests check-in to room, orients them to the room’s and the hotel’s amenities.
$12.14 an hour + tips
Quick Apply
Concierge
Sonnenalp Hotel —Vail, CO
Coordinate guest requests and vehicle availability for hotel transportation with drivers/bellstaff or external service to ensure smooth arrival and departure of…
$23 - $25 an hour
Quick Apply

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Front Desk Supervisor

Sonnenalp Hotel -
Vail, CO

Quick Apply

Job Details

Full-time
$26 - $28 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance
Paid sick time

Qualifications

Mid-level
1 year
Communication skills

Full Job Description

Lead the team that creates every guest's first and lasting impression. The Sonnenalp Hotel is seeking a Full-Time, Year-Round Front Desk Supervisor to help lead our Guest Services team and deliver the exceptional hospitality that defines our luxury resort. In this leadership role, you'll mentor and support Front Desk Agents, oversee daily operations, and ensure every guest receives warm, personalized service from arrival through departure. If you're passionate about developing others, leading by example, and creating memorable guest experiences, we'd love to welcome you to the Sonnenalp family.

Wage: $26.00 - $28.00/hour

Primary Purpose of Position

Responsible for effective supervision of the Front Desk team and other required operations during their shift. Act in the absence of the Front Office Managers, and to maintain the highest level of guest services and hospitality at all times.

Schedule: Required to work evenings, holidays and weekends, sometimes in excess of 40 hours per week

Essential Duties and Responsibilities

Responsible for check-in and check-out procedures in accordance with LHW standards.
Training of all the new front desk agents.
Exhibit good knowledge of all Front Office procedures and property management system operations.
Assist other areas of the Front Office as needed (Concierge, Bellman, Valet, Ski Valet, etc.)
Handle guest complaints and problems to the highest level in the absence of the DFO/FOM, logging all the issue in HotSOS and following through on the resolutions.
Supervise the duties of the Front Desk staff to ensure policies and procedures are followed.
Responsible for scheduling and ensuring budget is met in regards to front desk payroll.
Responsible for goal setting for all front desk staff and delivering ongoing feedback as well as performance review 30 days, seasonal and annual.
Responsible for interviewing, hiring and onboarding new staff members in cooperation with DFO/FOM.

Education/Experience

High school graduate or equivalent; (Hospitality) College degree preferred
1 year of Front Office Supervision experience
1 year of Front Office Training experience

Recommended Skills and Qualifications

Excellent communication skills
Prior experience with HMS or similar Lodging Software preferred.
Efficient with computers, Microsoft Office, and web based systems.
Ability to work under minimal supervision in pressure situations; self-motivated & self-starter.

Essential Physical Requirements

Ability to work a flexible schedule
Ability to Stand and walk for full-length of shift, up to 12 hours at one time
Able to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting
Routinely handles objects weighing up to 15lbs and on occasion may be expected to lift objects weighing up to 50 lbs

Benefits

Medical, Dental, Vision Insurance
Resort Discounts
Holiday Pay, Paid Time Off and Sick Pay
401(k) Retirement Plan & Roth 401(k)
Voluntary Life Insurance
Short Term & Long Term Disability
Employee Assistance Program
Employee Shift Meal
Parking Credit or Discounted Bus Passes
Paid Community Service

Quick Apply

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