Top 19 Help desk support on Jobs in Bridgewater, Ny

Information Systems Specialist
First Source FCU —New Hartford, NY
- $21.63 - $36.05 an hour
- Full-time
- Bachelor of Science
- Mid-level
- Analysis skills
Quick Apply
4d
Help Desk Support - On Site
Community Memorial Hospital —Hamilton, NY
- $21 - $23 an hour
- Mid-level
- Office
- Mentoring
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Help Desk Analyst
Utica First Insurance Company —Oriskany, NY
- $45,000 - $55,000 a year
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
1d
PC TECH ANALYST 1 (ON-SITE ONLY)
Slocum Dickson Medical Group —New Hartford, NY
- $17.00 - $26.56 an hour
- Weekends as needed
- Mid-level
- Driver's License
- Organizational skills
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Help Desk Technician
SUNY Morrisville —Morrisville, NY
- $45,500 - $50,000 a year
- Full-time
- Customer service
- System design
- Mid-level
TECHNOLOGY SUPPORT TECHNICIAN
CHARLES T SITRIN HEALTH CARE CENTER INC —New Hartford, NY
- $20 - $24 an hour
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
System Administrator II
Arcfield —Rome, NY
- $64,011.63 - $111,303.81 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
6d
SYSTEMS ANALYST
Oneida Health —Oneida, NY
- $21 - $30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Systems Engineer III
Arcfield —Rome, NY
- $88,874.63 - $153,517.58 a year
- Full-time
- Computer Science
- Up to 50% travel
- Bachelor of Science
- Paid holidays
- Disability insurance
5d
Full Stack Lead Engineer, Credit Flow Trading Technology - Vice President
Deutsche Bank —Columbus, NY
- $125,000 - $222,500 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- DevOps
- Health insurance
- Work from home

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Information Technology Apprentice (Data Services)
State of Ohio - Administrative Services —Columbus, OH
Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license. Learns foundational concepts of scripting.
$24.88 an hour
Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
11h

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help desk support on jobs near bridgewater, ny

Information Systems Specialist

First Source FCU
New Hartford, NY

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Job Details

Full-time
$21.63 - $36.05 an hour
4 days ago

Qualifications

Customer communication
Phone answering
Serving clients
Bachelor of Science
Mid-level
System maintenance
Analysis skills
Internal employee customer service
System validation
System testing
Customer support ticket management
Integration with Third-Party Services (system development)
1 year
Month-end close
Ticketing system technical support

Full Job Description

POSITION SUMMARY

The primary function of this position is to provide support to staff throughout the credit union for questions and issues. Also responsible for completing scheduled processing within the core platform. Assists with maintaining the Symitar platform and integrated third party platforms.

ESSENTIAL JOB FUNCTIONS

Responsible for answering Systems Help Desk calls and working on assigned Systems Help Desk tickets.
Assist with routine tasks including month-end/quarter-end/year-end or special requirements on the system and integrated third party platforms. This includes and is not limited to job files, reports, data files, member statements, credit report processing and tax files.
Work within the Synergy and eSign platforms to provide efficient processes.
Test new and revised programs and enhancements for various systems, including Symitar and integrated third party platforms. Work with end users on developing roll-out documentation for staff. Prepare enhancement summaries on key changes.
Review, test and coordinate updates to Symitar, Synergy and eSign as provided from Jack Henry Associates.
Work to maintain current and accurate procedures for the Information Systems Department.
Provide back-up to other Information Systems Roles as needed.
After-hours processing, updates and maintenance may be required.
Required to participate in First Source Federal Credit Union events as well as designated Community events.
Required to attend or participate in necessary compliance training, including but not limited to Bank Secrecy, OFAC, and Privacy.
Required to attend training sessions as appropriate.
Required to travel as needed.
Perform other duties as assigned.

UNIVERSAL BEHAVIORS

Knowledgeable and Experienced

I promise to take personal ownership for learning and using that knowledge to provide value to those that I serve by:

Looking for answers until I find them.Seeking opportunities to learn from others.Appreciating and respecting others views.Acknowledging mistakes and learning from them.Going out of my way to share my knowledge and experience.

Striving for Operational Consistencies

I promise to make it easy for you through consistency, efficiency, and accuracy by:

Doing it right the first time, being thorough and accurate.Taking pride and ownership in my workMaking and keeping commitments.Continuing to look for better ways to do things and challenging the status quo.

Rewarding Work Environment

I promise to show care, compassion, and respect toward everyone I interact with by:

Being approachable and accessible to others.Creating a pleasant work environment for each other.Always asking what more I can do.Resolving differences promptlyRecognizing the contributions of others.Embracing diversity in the workplace.

Committed to Member Service

I promise to deliver exceptional member service by:

Interacting with a natural and genuine friendliness.Being courteous and respectful.Creating a welcoming environment.Exceeding your expectations.Sharing the moment and finding common ground.

QUALIFICATIONS, SKILLS AND EXPERIENCE

1-3 years related work experience
Familiarity with current vendor platforms
Strong analytical and troubleshooting skills
Good communications skills
Attention to detail
Able to work in a fast-paced and ever-changing environment
Ability to work flexible hours

PI286329297

Quick Apply

Refine Your Search

help desk support on jobs in bridgewater, ny

Information Systems Specialist

Help Desk Support - On Site

Help Desk Analyst

PC TECH ANALYST 1 (ON-SITE ONLY)

Help Desk Technician

TECHNOLOGY SUPPORT TECHNICIAN

System Administrator II

SYSTEMS ANALYST

Systems Engineer III

Full Stack Lead Engineer, Credit Flow Trading Technology - Vice President

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