Top 1786 Customer service representative tri cities, tn Jobs in Bristol Va

Customer Service Representative - Tri-Cities, TN
ACT —Bristol, TN
- Full-time
- Background check
- Sales
- Computer literacy
Quick Apply
Certified Surgical Technologist (CST)
Regional Eye Surgery Center —Kingsport, TN
- $25 - $28 an hour
- Full-time
- Background check
- Surgery
- BLS Certification
- Continuing education credits
- Health savings account
Regional Registered Dietitian (RD) – Skilled Nursing
Holston Rehabilitation and Care Center —Kingsport, TN
- $80,000 - $90,000 a year
- Full-time
- Skilled nursing facility
- Mid-level
- Rehabilitation center
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Truck Driver, Regional CDL-A
Frontier Transport Corp. —Bristol, TN
- From $1,650 a week
- Full-time
- Clean driving record
- No touch freight
- CDL A
- Paid training
- Passenger ride along program
Lead Group Counselor - Johnson City, TN
Crossroads Treatment Centers —Johnson City, TN
- Full-time
- Addiction Medicine
- Pass drug screening
- Licensed Clinical Social Worker
- Paid parental leave
- Disability insurance
Quick Apply
Pharmaceutical Manufacturing Operator (sign on bonus available) (1st and 2nd shift available)
UPM Pharmaceuticals —Bristol, TN
- $1 - $2 an hour
- Full-time
- Background check
- Basic math
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Local Truck Driver - CDL
SPEC BUILDING MATERIALS —Piney Flats, TN
- Full-time
- CDL B
- Construction site
- Customer service
- Profit sharing
- Health insurance
Quick Apply
Extra Income Opportunity - PRN Psychologist - Mountain City TN
Centurion Health —Mountain City, TN
- 8 hour shift
- CPR Certification
- BLS Certification
- Doctor of Philosophy
Quick Apply
Staff Accountant
Johnson City Kubota —Johnson City, TN
- $65,000 - $75,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Profit sharing
- Paid holidays
Quick Apply
14d
MIG Welder
Borla Performance Industries Inc. —Johnson City, TN
- $20.62 an hour
- Full-time
- Background check
- Basic math
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Maintenance Tech I--3rd shift--11pm-7:30am
Borla Performance Industries Inc. —Johnson City, TN
- From $16.50 an hour
- Weekends as needed
- Background check
- Writing skills
- Maintenance
- Paid holidays
- Disability insurance
Quick Apply
Medical Billing and Coding Manager (min 5 years exp)
Paragon Anesthesia PC —Kingsport, TN
- Full-time
- Background check
- 5 years
- Office
- Health savings account
- Relocation assistance
Quick Apply
2d
Line Cooks experience
Kickback Jack's Restaurants —Bristol, TN
- $12 - $22 an hour
- Part-time
- In person
- Culinary experience
- Quick service & fast food restaurant
- In-person
- Health insurance
- Flexible schedule
Quick Apply
RN / Registered Nurse - Home Health
Adoration Health —Kingsport, TN
- Full-time
- CPR Certification
- Nursing
- Clean driving record
- Mileage reimbursement
- Health insurance
Pharmacist, Clinical (7:30a-4p) Inpatient - Johnson City, TN
Ballad Health —Johnson City, TN
- Weekends as needed
- PALS Certification
- Hospital
- BLS Certification
- Vision insurance
Diesel Mechanic
Frontier Transport Corp. —Bristol, TN
- Full-time
- Ability to walk for extended periods
- Computer literacy
- CDL A
- Health savings account
- Disability insurance
Quick Apply
RN - Team Coordinator (7p-7a) A-4 Post Surgical Acute - Kingsport, TN
Ballad Health —Kingsport, TN
- Full-time
- Acute care
- Nursing
- Surgery
RN - Team Coordinator (7p-7a) W-3 Med Surg Oncology & Supportive Care, Kingsport, TN
Ballad Health —Kingsport, TN
- Full-time
- Nursing
- RN License
- Hospital
RN (7p - 7a) CCS, Cardiac Stepdown, Kingsport, TN
Ballad Health —Kingsport, TN
- Full-time
- Nursing
- RN License
- PALS Certification
Head Pastor
Sunnybrook Church —Bristol, TN
- From $6,000 a year
- Part-time
- Background check
- Management
- Administrative experience
Quick Apply

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customer service representative tri cities, tn jobs near bristol va

Customer Service Representative - Tri-Cities, TN

ACT -
Bristol, TN

Quick Apply

Job Details

Full-time

Qualifications

Phone communication
High school diploma or GED
Quality data entry
Customer data entry

Full Job Description

Advanced Call Center Technologies – Job Description
Call Center Representative – Agent
Reports To: Operations Supervisor
Department: Operations
FLSA Status: Non-exempt
Summary
Customer Service Representatives use excellent communication and interpersonal skills to assist customers. In this role, you will receive inbound calls from consumers seeking help with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with strong negotiation skills who are self-driven and motivated to meet individual service and sales goals.
Essential Duties and Responsibilities

Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.
Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds quickly and effectively to customer questions.
Multitasks by documenting information while speaking with the consumer.
Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients’ specific quality standards.
Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Promotes positive interactions with others through effective communication with customers and team members, including real-time coaching and collaboration.
Regular, predictable, and reliable attendance is critical to success in this role.
Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours when necessary; completes tasks on time or communicates alternate plans.
Other duties as assigned by management.

Essential Physical and Communication Requirements

Ability to see sufficiently to read computer screens, system alerts, written materials, and customer account information.
Ability to hear inbound calls and verbal instructions clearly in real-time.
Ability to speak clearly and effectively to customers and team members on the telephone and in person.
Ability to read and comprehend written instructions, system prompts, policies, procedures, and customer information.

Competency Requirements

Data Entry Accuracy – Good attention to detail and basic computer skills.
Communication Skills – Clear communication with employees and customers.
Background Check – Must be able to successfully pass a criminal background check.

Education and/or Experience

High School Diploma or GED required.
Previous call center or customer assistance experience preferred.

Computer Skills

Good typing skills.
Ability to navigate multiple computer screens and applications.

ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT’s employees to perform their job duties may result in discipline up to and including discharge.

Quick Apply

Refine Your Search

customer service representative tri cities, tn jobs in bristol va

Customer Service Representative - Tri-Cities, TN

Certified Surgical Technologist (CST)

Regional Registered Dietitian (RD) – Skilled Nursing

Truck Driver, Regional CDL-A

Lead Group Counselor - Johnson City, TN

Pharmaceutical Manufacturing Operator (sign on bonus available) (1st and 2nd shift available)

Local Truck Driver - CDL

Extra Income Opportunity - PRN Psychologist - Mountain City TN

Staff Accountant

MIG Welder

Maintenance Tech I--3rd shift--11pm-7:30am

Medical Billing and Coding Manager (min 5 years exp)

Line Cooks experience

RN / Registered Nurse - Home Health

Pharmacist, Clinical (7:30a-4p) Inpatient - Johnson City, TN

Diesel Mechanic

RN - Team Coordinator (7p-7a) A-4 Post Surgical Acute - Kingsport, TN

RN - Team Coordinator (7p-7a) W-3 Med Surg Oncology & Supportive Care, Kingsport, TN

RN (7p - 7a) CCS, Cardiac Stepdown, Kingsport, TN

Head Pastor

I want to receive the latest job alert for customer service representative tri cities, tn in bristol va

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