Top 33 Inbound call center Jobs in Bristol Va

Customer Service Representative - Tri-Cities, TN
ACT —Bristol, TN
- Full-time
- Background check
- Sales
- Computer literacy
Quick Apply
Inside Sales Insurance Specialist
AMBA —Kingsport, TN
- $50,000 - $100,000 a year
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Customer Solutions Specialist
TrxNow —Johnson City, TN
- $14 - $18 an hour
- Part-time
- Bilingual
- No experience needed
- Research
- Paid training
- Paid holidays
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Business Development Representative BDC
Tri Cities Chrysler Dodge Jeep Ram —Kingsport, TN
- $31,200 - $50,000 a year
- Full-time
- Dealership
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
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SALES BDC
Johnson City Acura/Mazda —Johnson City, TN
- $2,500 - $7,500 a month
- Full-time
- Dealership
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
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2nd shift Bilingual Customer Solutions Specialist
TrxNow —Johnson City, TN
- $14.50 - $18.50 an hour
- Full-time
- Bilingual
- No experience needed
- Research
- Paid training
- Paid holidays
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Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —Kingsport, TN
- From $16 an hour
- Full-time
- Remote
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
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Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Extra Space Management, Inc —Kingsport, TN
- From $17 an hour
- Full-time
- Remote
- Spanish
- Pass drug screening
- English
- Health insurance
- Dental insurance
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Inside Sales Rep - Bilingual Spanish and P&C Licensed (copy)
The Mosimann Agency —United States
- $50,000 - $70,000 a year
- Full-time
- Remote
- Spanish
- Mid-level
- Paid time off
- Work from home
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Inside Sales Insurance Specialist
AMBA —Kingsport, TN
Candidates without an active license must be willing and able to obtain licensure within a defined onboarding timeframe. Technical proficiency with CRM tools.
$50,000 - $100,000 a year
Customer Relations Representative - State Farm Agent Team Member
Jamie Daugherty - State Farm Agent —Marion, VA
Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing…
$35,000 - $75,000 a year
Quick Apply

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Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
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Collections Representative
IQ Ventures —Dublin, OH
Receive inbound and make outbound calls collecting outstanding receivables. Confer with customers by telephone to determine reasons for overdue payments and to…
From $16 an hour
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Customer Service Representative - Tri-Cities, TN

ACT -
Bristol, TN

Quick Apply

Job Details

Full-time

Qualifications

Phone communication
High school diploma or GED
Quality data entry
Customer data entry

Full Job Description

Advanced Call Center Technologies – Job Description
Call Center Representative – Agent
Reports To: Operations Supervisor
Department: Operations
FLSA Status: Non-exempt
Summary
Customer Service Representatives use excellent communication and interpersonal skills to assist customers. In this role, you will receive inbound calls from consumers seeking help with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with strong negotiation skills who are self-driven and motivated to meet individual service and sales goals.
Essential Duties and Responsibilities

Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.
Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds quickly and effectively to customer questions.
Multitasks by documenting information while speaking with the consumer.
Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients’ specific quality standards.
Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Promotes positive interactions with others through effective communication with customers and team members, including real-time coaching and collaboration.
Regular, predictable, and reliable attendance is critical to success in this role.
Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours when necessary; completes tasks on time or communicates alternate plans.
Other duties as assigned by management.

Essential Physical and Communication Requirements

Ability to see sufficiently to read computer screens, system alerts, written materials, and customer account information.
Ability to hear inbound calls and verbal instructions clearly in real-time.
Ability to speak clearly and effectively to customers and team members on the telephone and in person.
Ability to read and comprehend written instructions, system prompts, policies, procedures, and customer information.

Competency Requirements

Data Entry Accuracy – Good attention to detail and basic computer skills.
Communication Skills – Clear communication with employees and customers.
Background Check – Must be able to successfully pass a criminal background check.

Education and/or Experience

High School Diploma or GED required.
Previous call center or customer assistance experience preferred.

Computer Skills

Good typing skills.
Ability to navigate multiple computer screens and applications.

ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT’s employees to perform their job duties may result in discipline up to and including discharge.

Quick Apply

Refine Your Search

inbound call center jobs in bristol va

Customer Service Representative - Tri-Cities, TN

Inside Sales Insurance Specialist

Customer Solutions Specialist

Business Development Representative BDC

SALES BDC

2nd shift Bilingual Customer Solutions Specialist

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission

Inside Sales Rep - Bilingual Spanish and P&C Licensed (copy)

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