Top 72 Help desk Jobs in Broken Arrow Ok

IT Field Support Technician
HCL Technologies Limited - Business Services —Tulsa, OK
- $35,000 - $66,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Helpdesk Support Specialist II
Senior Star —Tulsa, OK
- Full-time
- Microsoft Outlook
- HIPAA
- Windows
Quick Apply
Part-Time IT Support Specialist
Hadco Metal Trading Co LLC —Claremore, OK
- $17 - $32 an hour
- Part-time
- Microsoft Outlook
- Office
- Windows
Quick Apply
11d
IT Support Engineer II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Tulsa, OK
- $60,700 - $106,300 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- 4 years
- Paid parental leave
- AD&D insurance
Help Desk Technician
LATSHAW DRILLING COMPANY LLC —Tulsa, OK
- From $20 an hour
- Full-time
- Office
- Windows
- Travel
- Health insurance
- Dental insurance
Quick Apply
Tier 1, IT Help Desk Support
Centre Technologies —Tulsa, OK
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
8d
IT Support Tier I
Big Brand Tire & Service —Tulsa, OK
- $20 - $28 an hour
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
10d
IT Support Specialist I
Zeeco —Tulsa, OK
- Full-time
- Office
- Typing
- In-person
Quick Apply
IT Field Technician
Darkhorse Tech —Tulsa, OK
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Computer science
- Dental office
- Computer Science
Quick Apply
Telecommunications Specialist
Veear —Tulsa, OK
- $33 - $34 an hour
- Contract
- No high school diploma
- Mid-level
- High school diploma or GED
Quick Apply
3d
Technical Support Specialist
BankOnIT, LLC —Tulsa, OK
- Full-time
- Mid-level
- Analysis skills
- Ability to sit for extended periods
INFORMATION TECHNOLOGY SYSTEMS TECHNICIAN II - SERVICE DESK
City of Tulsa —Tulsa, OK
- Monday to Friday
- Azure
- Computer Science
- Mid-level
Epic Helpdesk Technician-Community Connect - I.T. - Tulsa
Muscogee Creek Nation —Tulsa, OK
- Mid-level
- Office
- Ability to lift 50 pounds
Customer Technical Support
Expert TA —Tulsa, OK
- High school diploma or GED
- In-person
- Associate's degree
Dispatcher
Jackson Technical L.L.C —Tulsa, OK
- $18 - $22 an hour
- Management
- Computer skills
- Communication skills
IT Support Specialist
BattleCreek Church —Broken Arrow, OK
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Quick Apply
Child Nutrition Tech Repair / Support Specialist
BROKEN ARROW PUBLIC SCHOOLS —Broken Arrow, OK
- Full-time
- Mid-level
- Windows
- 3 years
IT Regional Service Technician
The 20 —Broken Arrow, OK
- Mid-level
- Office
- Assembly
- Health savings account
- Health insurance
2d
Service Desk Supervisor
Waterfield Tech —Tulsa, OK
- $70,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Mentoring
- Ability to sit for extended periods
Geek Squad Agent (Retail Store)
Best Buy —Tulsa, OK
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Employee discount

I want to receive the latest job alert for help desk in broken arrow ok

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk jobs near broken arrow ok

IT Field Support Technician

HCL Technologies Limited - Business Services -
Tulsa, OK

Quick Apply

Job Details

Full-time
$35,000 - $66,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication

Full Job Description

Minimum Experience 3+ Years of Field Services/Support Technician

As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers.

As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis
Provide Hand and Feet support for network data and voice devices
FSO Telecom task:
Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.)
Configuration of phones using SOP and Phones movement.
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team

Desired Qualifications:

BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience
One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting.
Experience with various desktop systems, operating systems, and diverse technical environments.
Excellent customer service orientation and verbal communication skills.
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.
Ability to install software for and troubleshoot a wide range of applications.
Analytical thinking and problem-solving ability.
CompTIA A+ certification or equivalent certification
Flexible for travelling to remote sites or cluster
Provide assistance for network relates issues
Should be able to lift weight up to 30 lbs at waist level
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team.

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job Type: Full-time

Pay: $35,000.00 - $66,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: On the road

Quick Apply

Refine Your Search

help desk jobs in broken arrow ok

IT Field Support Technician

Helpdesk Support Specialist II

Part-Time IT Support Specialist

IT Support Engineer II, Ops Tech Solutions (OTS)

Help Desk Technician

Tier 1, IT Help Desk Support

IT Support Tier I

IT Support Specialist I

IT Field Technician

Telecommunications Specialist

Technical Support Specialist

INFORMATION TECHNOLOGY SYSTEMS TECHNICIAN II - SERVICE DESK

Epic Helpdesk Technician-Community Connect - I.T. - Tulsa

Customer Technical Support

Dispatcher

IT Support Specialist

Child Nutrition Tech Repair / Support Specialist

IT Regional Service Technician

Service Desk Supervisor

Geek Squad Agent (Retail Store)

I want to receive the latest job alert for help desk in broken arrow ok

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected