Top 140 Helpdesk technician Jobs in Bronx, Ny

IT TECHNICIAN
ATG Entertainment USA —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Help Desk Support Technician I
FORTUNE SOCIETY INC —Long Island City, NY
- $24.73 - $27.48 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
14d
Information Technology Hourly IT Support Assistant - Part-Time
The City University of New York (CUNY) —New York, NY
- $24.48 - $27.68 an hour
- Part-time
- Writing skills
- English
- Mid-level
Associate Helpdesk Technician
Tutor Perini Corporation —New Rochelle, NY
- $30 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
1d
IT Support Specialist Hybrid Level 1-2 Part to Full Time
Simiplex Solutions —New Rochelle, NY
- $22.00 - $31.67 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- Driver's License
- Paid training
- Paid time off
Quick Apply
23h
Help Desk Technician
DISTRICT ATTORNEY KINGS COUNTY —Brooklyn, NY
- $61,174 a year
- Overtime
- Mid-level
- Office
- 3 years
- Loan forgiveness
1d
IT Help Desk Technician II
Jazz at Lincoln Center —New York, NY
- $33.65 - $38.46 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
Help Desk Technician (College Aide II)
Agency DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $19.14 an hour
- Part-time
- Computer Science
- Office
- US work authorization
- Loan forgiveness
IT Support Technician
Metro Vein Centers —New York, NY
- $60,000 - $72,000 a year
- Full-time
- Google Workspace
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Support Technician II
Westchester Medical Center —Valhalla, NY
- $29.30 - $36.82 an hour
- Full-time
- Hospital
- Word processing
- Mid-level
- Paid holidays
- Health insurance
Help Desk Support Technician II
FORTUNE SOCIETY INC —Long Island City, NY
- $30.22 - $32.97 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
IT Support Specialist
Hub Orion —New York, NY
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
2h
Senior Helpdesk Technician
City of New York —New York, NY
- $71,434 - $82,149 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
Quick Apply
Desktop Support Technician, Level 2
MUFG —New York, NY
- $94,000 - $158,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Paid parental leave
- Paid holidays
1d
Desktop Support Technician - Level 2
MUFG —New York, NY
- $38 - $55 an hour
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Paid parental leave
- Paid holidays
1d
IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
- Mid-level
- Office
Information Technology Technician
Brooklyn Community Services —Brooklyn, NY
- $50,000 a year
- Full-time
- Adults
- Mid-level
Quick Apply
Senior Helpdesk Technician
DEPT OF CITYWIDE ADMIN SVCS —New York, NY
- $71,434 - $82,149 a year
- Full-time
- Office
- Windows
- Microsoft Office
- Loan forgiveness
IT Operations Technician
National Debt Relief, LLC. —New York, NY
- $26.50 - $29.00 an hour
- Full-time
- Remote
- Computer Science
- Computer literacy
- Mid-level
- Commuter assistance
- Paid parental leave
5d
Deskside Services Technician
Lowenstein Sandler —New York, NY
- $85,000 - $95,000 a year
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance

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helpdesk technician jobs near bronx, ny

IT TECHNICIAN

ATG Entertainment USA
New York, NY

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Job Details

Full-time
$80,000 - $90,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Jira
Cloud identity and access management (IAM)
Mobile device support
Microsoft Outlook
IT user and group management
Field service
Wireless Access Point implementation
Peripheral setup
Hardware maintenance
Wireless network configuration
Public Cloud
Mid-level
Windows
Network cabling
Cloud service support
Desktop (troubleshooting support)
Hardware configuration
Azure AD
Customer support ticket management
Vendor communication
Networking equipment (troubleshooting support)
macOS administration
Microsoft Teams
SharePoint
macOS
ServiceNow
UEM
IP networking
Access control management
Defect tracking tools

Full Job Description

IT TECHNICIAN

POSITION: IT Technician

LOCATION: New York, NY (On-site)

HOURS: Full-Time, non-union

ABOUT THE POSITION

As an IT Technician, you will serve as a key member of our technology support team, providing hands-on technical assistance across our New York office and venue locations. You will handle a mix of on-site, field, and remote support — resolving hardware and software issues, maintaining network infrastructure, and ensuring our teams have the tools they need to operate smoothly day-to-day.

This is a practical, people-facing role suited to someone who thrives in a fast-paced environment, communicates clearly with non-technical staff, and takes ownership of issues from first contact through to resolution.

WHAT YOU'LL DO

Provide on-site and remote technical support to staff across NY office and venue locations.

Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner.

Set up, configure, and maintain Windows and macOS devices, peripherals, and accessories.

Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive.

Assist with basic network tasks including switch configuration, Wi-Fi troubleshooting, and cabling.

Log, track, and resolve support tickets using an IT ticketing system (e.g. Jira or ServiceNow).

Maintain accurate inventory of hardware, software licenses, and IT assets.

Coordinate with vendors and escalate complex issues to senior IT staff when appropriate.

EXPERIENCE AND SKILLS

2-5 years of experience in an IT support, helpdesk, or field technician role.

Solid working knowledge of Windows OS and Microsoft 365 (Outlook, Teams, SharePoint).

Hands-on experience supporting macOS and Apple devices.

Familiarity with IT ticketing platforms such as Jira or ServiceNow.

Understanding of basic networking concepts: TCP/IP, DNS, DHCP, Wi-Fi troubleshooting.

Experience with Microsoft Intune for device management and policy enforcement.

Working knowledge of Active Directory and Azure Active Directory (Entra ID) — user provisioning, group management, and access control.

Familiarity with Microsoft Azure fundamentals and cloud-based identity management.

Familiarity with Cisco Meraki hardware including switches, access points, and the Meraki dashboard.

Strong troubleshooting and problem-solving skills with a methodical approach.

Clear communicator — comfortable explaining technical issues to non-technical colleagues.

Ability to manage multiple priorities and work independently in a field environment.

A+ or similar IT certification is a plus, but not required.

BENEFITS

Medical, Dental, and Vision Insurance

401(k) Match

Paid Vacation & Holidays

ATG ENTERTAINMENT: PASSION BEHIND PERFORMANCE

ATG-Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 64 of the world's most iconic venues across the UK, the US and Germany, entertaining over 18 million audience members each year.

ATG ENTERTAINMENT: IDEA MISSION STATEMENT

At ATG Entertainment, our commitment to inclusion, diversity, equity, and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone. Our stages are a platform for compelling stories — stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.

At ATG Entertainment, we provide a stage for everyone.

Apply Now

Refine Your Search

helpdesk technician jobs in bronx, ny

IT TECHNICIAN

Help Desk Support Technician I

Information Technology Hourly IT Support Assistant - Part-Time

Associate Helpdesk Technician

IT Support Specialist Hybrid Level 1-2 Part to Full Time

Help Desk Technician

IT Help Desk Technician II

Help Desk Technician (College Aide II)

IT Support Technician

Support Technician II

Help Desk Support Technician II

IT Support Specialist

Senior Helpdesk Technician

Desktop Support Technician, Level 2

Desktop Support Technician - Level 2

IT Helpdesk Technician

Information Technology Technician

Senior Helpdesk Technician

IT Operations Technician

Deskside Services Technician

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