Top 1825 Customer advocate Jobs in Bronx Ny

Spanish Speaking: (CORE) Services Certified Peer Specialist
Fountain House —New York, NY
- $24.68 an hour
- Part-time
- Spanish
- Microsoft Outlook
- Computer literacy
Quick Apply
Case Manager - OPWDD Setting
Community Resource Center for the Developmentally Disabled —Bronx, NY
- $25 - $27 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Management
- English
- Health insurance
- Dental insurance
13d
Case Manager - OPWDD Setting
Community Resource Center for the Developmentally Disabled —Yonkers, NY
- $25 - $27 an hour
- Full-time
- Management
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Account Executive/Job Development (Non-Profit) - Bronx
AHRC NYC —New York, NY
- $50,000 - $60,000 a year
- Full-time
- Clean driving record
- Experience working with individuals with disabilities
- Mid-level
- 403(b) matching
- Health savings account
Quick Apply
Housing Specialist
Urban Pathways, Inc. —New York, NY
- $27.39 - $36.98 an hour
- Weekends as needed
- Clean driving record
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Representative, Health Plan Provider Relations - Remote Must reside in NY
Molina Healthcare —New York, NY
- $19.84 - $46.42 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- Travel
- Health insurance
Program Assistant
Osborne Association Inc —Bronx, NY
- $22.97 an hour
- Overtime
- Office
- Residential
- Administrative experience
- 403(b)
- Opportunities for advancement
Customer Service Representative
IME Guards —Bronx, NY
- $45 - $55 an hour
- Part-time
- Microsoft Word
- High school diploma or GED
- Driver's License
Quick Apply
2d
Guest Services Agent
Kimpton Hotels & Restaurants —New York, NY
- $28.50 - $33.35 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
Program Assistant-Per Diem
Lenox Hill Neighborhood House —New York, NY
- $28.60 an hour
- Weekends as needed
- Background check
- Spanish
- Psychiatry
- Food provided
Quick Apply
Bilingual Intake & Community Specialist
Covenant House New York —New York, NY
- $24 an hour
- Full-time
- Bilingual
- Bachelor of Science
- Mid-level
Quick Apply
Client Care Coordinator, CAMBA Inc
CAMBA —New York, NY
- $58,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- 403(b) matching
- Paid holidays
Quick Apply
Retail Sales Associate, Flatiron, NY, part-time
Nespresso —New York, NY
- $21 an hour
- Part-time
- Hospitality
- Leadership
- Entry level
- Commuter assistance
- Tuition reimbursement
PATIENT NAVIGATOR
Callen-Lorde Community Health Center —Bronx, NY
- $28 an hour
- Full-time
- CPR Certification
- Customer service
- High school diploma or GED
- Commuter assistance
- Disability insurance
Quick Apply
Program Assistant (Overnight)
Lenox Hill Neighborhood House —New York, NY
- $52,050 a year
- Weekends as needed
- Background check
- Serving
- Spanish
- Paid parental leave
- Health insurance
Quick Apply
Customer Support Associate
Bluevine - US —New York, NY
- $23 an hour
- Hybrid work
- Office
- Entry level
- Paid parental leave
- Health insurance
Quick Apply
3d
PEER SPECIALIST
BronxCare Health System —Bronx, NY
- $30.50 - $31.07 an hour
- Full-time
- High school diploma or GED
- Children
- Entry level
Resident Service Advocate
LIVunLtd —New York, NY
- $25 an hour
- Full-time
- Residential
- US work authorization
- Communication skills
Quick Apply
8d
Customer Resolution Specialist
AJ Madison —Brooklyn, NY
- $25 - $30 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Continuous improvement
Quick Apply
FACILITIES CLEANING ASSOCIATE
Callen-Lorde Community Health Center —Bronx, NY
- $22 an hour
- Full-time
- Customer service
- High school diploma or GED
- 1 year
- Commuter assistance
- Disability insurance
Quick Apply

I want to receive the latest job alert for customer advocate in bronx ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer advocate jobs near bronx ny

Spanish Speaking: (CORE) Services Certified Peer Specialist

Fountain House -
New York, NY

Quick Apply

Job Details

Part-time
$24.68 an hour

Qualifications

Microsoft Outlook
Electronic health records (EHR) management
Computer literacy
In-person customer service
High school diploma or GED
Medicaid health insurance
Documentation tools
Records management
Medicaid regulations
Medicaid
Managing patient records

Full Job Description

Description:

About Fountain House

At Fountain House, we believe in the power of community to transform the lives of individuals with serious mental illness. Every day, thousands of members choose to come to Fountain House to contribute their talents, learn new skills, access opportunities, and form friendships. Members and staff operate successful employment, education, wellness programs and work as partners to perform all the functions that keep our community going. The Fountain House model has been replicated in more than 300 locations in 30 countries and 32 states and currently serves more than 100,000 people with mental illness worldwide. As originators of this approach, we provide leadership by constantly advancing the practice and by leading the conversation around mental health recovery. As a result, Fountain House has created a comprehensive Community System of Care. This includes Clubhouses in Manhattan, the Bronx, Hollywood, California and Care Management, Home and Community-Based Services and a large housing program ranging from 24 hour supervised residences to scattered site supported apartments. We are committed to reducing social isolation, advocating for mental health policy change, and driving solutions that empower our members.

About the role

Fountain House’s Community Oriented Recovery and Empowerment (CORE) services is a program serving individuals living with severe and persistent mental illness. This program serves Medicaid HARP enrollees and works to assist individuals in reaching their recovery goals. Services provided include Psychosocial Rehabilitation, which incorporate education and employment goals, and Peer Support. There is an extensive and broad range of services that include but are not limited to the improvement of daily living skills, managing finances, obtaining or improving safe and affordable housing, furthering one’s education, obtaining employment, achieving personal recovery and/or resilience, improving family and interpersonal relationships, preventing social isolation, connecting with effective and comprehensive behavioral health and primary care, and full community integration. The CORE Services Certified Peer Specialist is responsible for delivering Peer Support as well as the other direct care services offered within the CORE program.

Your Impact

The CORE Services Certified Peer Specialist is responsible for ensuring members receive person-centered, trauma-informed and culturally competent services with a rehabilitation and recovery focus in their homes or their community. This role is responsible for facilitating the utilization of natural resources and the enhancement of recovery-oriented principles with the intention to assist individuals with initiating recovery, maintaining health and wellness, and enhancing the quality of personal and family life for long-term recovery.

$24.68 per hour

part-time up to 20 hours per week

Requirements:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Direct Service Responsibilities

Oversee and manage a caseload of members that are enrolled in the CORE services program, seeing them on a 1:1 basis as needed, wanted, and defined by an individualized service plan.
Help individuals work on goals such as community connectedness, development of natural resources, physical and mental health wellness, education, employment, self-help, and independent living skills.
Provide services in a person-centered, goal-oriented, trauma informed and culturally competent approach which includes advocacy, outreach and engagement, self-help tools, recovery supports, transitional supports, pre-crisis and crisis supports.
Assist in selecting and utilizing self-directed and evidence-based recovery tools, including but not limited to Wellness and Recovery Plans (WRAP) or Relapse Prevention Planning, with members to develop skills for long-term recovery.
Provide health coaching and recovery support, especially on issues of self-advocacy, wellness self-management, medication adherence, smoking cessation, entitlements, and daily living activities.
Assist with and coordinate transportation to appointments, including provision of travel training as needed.
Accompany members to behavioral health, medical and/or other appointments to support and facilitate engagement and follow through as needed.
Coordinate and communicate care planning with other providers of services.
Attend and participate in collaborative CORE team meetings.
Act as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services.
Maintain compliance with all New York State Office of Mental Health policies and procedures.
Maintain organized and accurate documents and client records using AWARDS - electronic health record (EHR) database.
Perform related duties as assigned by supervisor.

Administrative Duties and Documentation

Produce comprehensive and descriptive progress notes with time, location, intervention and follow-up needed.
Document every service with strict deadlines
Complete required extensive trainings and pass post-training test in the areas of psychosocial rehabilitation, trauma-informed care, person-centered care, motivational interviewing, substance use disorders, and mental health

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Working knowledge of computer software and electronic health record systems.
Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards.
Knowledge of Medicaid, Social Security, and other entitlement systems.
Excellent interpersonal skills required.
Ability and willingness to regularly travel using public transportation throughout the boroughs and have flexibility in hourly/weekly schedule.
Spanish speaker a plus
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external colleagues.
Excellent computer proficiency (MS Office – Word, Excel, and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

REQUIRED EDUCATION, CERTIFICATION, AND CREDENTIALS

High School Diploma or GED required; Bachelor’s degree preferred.
NYS Peer Certification (Provisional or Full Certification), OR NY Certified Peer Recovery Advocate (NYCRPA) Certification as well as maintaining this certification which is necessary to maintain active job status.
Lived experience required: personal experience living with a disability, history of mental health challenge and/or substance abuse and willingness to draw upon this experience to serve as a role model to support the recovery goals of individuals served.

PHYSICAL REQUIREMENTS

Must be able to travel within the 5 boroughs using public transportation.
Must be able to climb stairs.
Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.

Quick Apply

Refine Your Search

customer advocate jobs in bronx ny

Spanish Speaking: (CORE) Services Certified Peer Specialist

Case Manager - OPWDD Setting

Case Manager - OPWDD Setting

Account Executive/Job Development (Non-Profit) - Bronx

Housing Specialist

Representative, Health Plan Provider Relations - Remote Must reside in NY

Program Assistant

Customer Service Representative

Guest Services Agent

Program Assistant-Per Diem

Bilingual Intake & Community Specialist

Client Care Coordinator, CAMBA Inc

Retail Sales Associate, Flatiron, NY, part-time

PATIENT NAVIGATOR

Program Assistant (Overnight)

Customer Support Associate

PEER SPECIALIST

Resident Service Advocate

Customer Resolution Specialist

FACILITIES CLEANING ASSOCIATE

I want to receive the latest job alert for customer advocate in bronx ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected